Thebedvillageyorkshire Reviews 

1,064
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 84 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the fantastic quality of the beds, noting they feel very sturdy and comfortable for daily use. People also describe the staff as extremely helpful, offering great advice and ensuring a smooth, pleasant purchasing process. Customers are consistently impressed with the quick and well-executed delivery services provided by the team. However, some customers also noted occasional issues with delivery communication and scheduling. A few reviewers mentioned not receiving timely email updates or having to call repeatedly to find out their precise delivery date. Others reported that reaching customer support to track their orders proved somewhat difficult during busy times.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, highlighting fast shipping within a few days and helpful... See more

Product

Reviewers mention positive feedback about product quality, praising the solid build and stylish designs that... See more

Quality

Customers had positive experiences with quality, expressing strong satisfaction with the excellent build and... See more

Staff

Reviewers highlight positive aspects of staff, noting that everyone they dealt with was extremely friendly... See more

Service

Customers consistently note positive experiences with service, highlighting exceptional follow-up and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First, their web site desgn makes ordering simple and comprehensive through the various options. Second, their customer service is second to none. They will discuss your choices and make sensible... See more

Rated 5 out of 5 stars

Ordered a bespoke size headboard & 2 drawer Divan on the Sunday, got a message that it would be delivered Thursday! Communication from Ash was great. 2nd bed bought after buying one last year. Pheno... See more

Rated 5 out of 5 stars

Fantastic quality beds, better than Bensons and Dreams at half the cost. Outstanding customer service. Nothing is too much trouble and they let you know the progress of your order every step of the wa... See more

Rated 5 out of 5 stars

The bed was delivered within 6days of ordering. The delivery man kept me informed of his eta. When he arrived he quickly removed my old bed, put together the new one checking the position l would lik... See more


Company details


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4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,064)

80 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Smooth

All very smooth. Excellent communication. Bed was simple to put together. Highly recommended.

April 12, 2025
Unprompted review
Rated 5 out of 5 stars

The Bed Village Yorkshire

I spent a good long while looking for beds before deciding to go with The Bed Village Yorkshire. Quick turn around on the bed and I’m very impressed with the quality. The customer service is on point, cannot fault it at all. Will definitely be ordering again.

April 12, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Great customer service, really good prices and quality. The manager Ash is a gentleman and kept me updated leading up to delivery and even checked in afterwards to ensure assembly went smoothly. Would definitely recommend.

April 12, 2025
Unprompted review
Rated 5 out of 5 stars

Stunning, Sturdy, Low Price With A Speedy Delivery!

Ordered an Edinburgh Ottoman Divan in plush fabric and it turned out amazing just like in the photos. Solid base and the ottoman gas lifts require little effort to lift our existing mattress. The 54 inch headboard upgrade makes the bed look stunning well worth the extra £40. I ordered the bed on Thursday and received a call on Friday to advise that the bed would be delivered Saturday. Not sure if this is the norm expected, however the chap on the phone mentioned that they had a few deliveries around the midlands so it will be loaded onto the van. All in all extremely happy, the bed looks luxurious and for someone coming from sprung slatted base beds this divan feels amazing. In all honesty if you shop around a divan ottoman with this quality will probably cost you nearer to 4 digits.

April 12, 2025
Unprompted review
Rated 5 out of 5 stars

I highly recommend this company

I highly recommend this company. From start to finish a very smooth process. I was kept up to date with the order status and true to their word given a call the day before delivery with a time slot.
The guys who delivered were very friendly and polite and did a really good job assembling the bed (worth paying the little extra)
I’ll be buying again in the future for sure.

April 4, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Service and Quality Bed

The service from our initial enquiries to delivery day was outstanding throughout. The delivery staff were so polite and courteous and the bed we purchased looks even better than the pictures online. The quality is amazing. Highly recommend The Bed Village Yorkshire and will definitely purchase from here again.

April 5, 2025
Unprompted review
Rated 5 out of 5 stars

What a fantastic company

What a fantastic company. I had a prob bringing the bed up for the delivery men made sure they found a solution for it! I am forever grateful! Amazing service people! They go above and beyond.

April 5, 2025
Unprompted review
Rated 5 out of 5 stars

It was lovely dealing with a local…

It was lovely dealing with a local company
They were very friendly and helpful
I was telephoned several times to inform me of the delivery process and also the day before and half an hour before arrival
We decided not to use the installation facility and put the bed up our self
There were no assembly instructions so had to use a lot of on line videos
Saying that the bed fitted together very well and easily
The bed it’s self is very sturdy and well made
I will definitely use this company again

March 29, 2025
Unprompted review
Rated 5 out of 5 stars

Very pleased with the service and the…

Very pleased with the service and the quality of the bed and mattress. It was delivered on time and the delivery men were very helpful, respectful and pleasant. They are a credit to the company. Wonderful outstanding service. Thank you so much

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great bed at a great price

Extremely easy to deal with and Ash was very helpful from the day we ordered our bed to the day it was delivered. I would highly recommend The Bed Village Yorkshire.

March 30, 2025
Unprompted review
Rated 5 out of 5 stars

What a fabulous service ordered bed…Pauline

What a fabulous service ordered bed late Friday now Sunday by 3pm, they had delivered and assembled in my bedroom very careful taking upstairs and took my old bed away, I live Southport they kept me informed by telephone called me 45 minutes before arriving and the bed was very good price and good quality.

March 30, 2025
Unprompted review

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