Wow so ordered on the Wednesday before Father’s Day said 1-8 days delivery. Anyway I emailed them asking if it could arrive before Father’s Day as was a gift and yes it did, came 2 days later I was ab... See more
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Review summary
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I’ve used beer town for a long time now very good on prices and delivery is also very quick if I do ever have a problem which is very rarely it’s very quickly resolved five stars for the team at beer... See more
Easy to order and great that they stock the beer I was after. Slight delay on delivery due to excessive demand but they communicated well and let me know when the beer was dispatched. Arrived safely,... See more
Ordered 2 boxes of beer (48 bottles). Took a few days to process but once dispatched, arrived the next day. Was a little skeptical at first mainly due to limited customer service but was pleased nonet... See more
Company details
Written by the company
Here at The Beer Town, we love sourcing and curating the best world and craft beers from every corner of the globe. A new beery venture launched in the throes of lockdown, 2020, our goal is to offer an exceptional beer home delivery service to beer lovers across the UK.
Contact info
32 Glasgow Road, Blantyre, G72 0JY, Glasgow, United Kingdom
- 01698 727777
- thebeertown.co.uk
4.5
Excellent
929 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 30% of negative reviews
Typically replies within 1 week
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Prompt punctual delivery
Prompt punctual delivery. Unfortunately you failed to reply to my enquiry about my enquiry about what to do with the empty cases…Please reply to my query,regards,Stephen Williams.
April 28, 2026
Reply from The Beer Town
Hi Stephen,
Thanks for the review and positive feedback.
We had replied via the online chat on Wednesday 6/5, I will forward this via email for you to resolve your query.
Thanks again
The Beer Town
Superb service
May 6, 2026
Faultless service and speedy delivery
Faultless service and speedy delivery. Will absolutely use them again.
May 1, 2026
Fast delivery & great customer service
My order of two cases of beer arrived promptly and was well packaged overall. Unfortunately, one of the cases appeared to have been damaged before dispatch, with a couple of cans having already split open at some stage. I contacted Beer Town and they responded immediately, issuing a refund for the damaged cans without any fuss. Communication was excellent throughout and delivery was very quick. My only slight criticism is that the beer has a best-before date of July, which is fairly close considering it was delivered in May, although I’m sure it will all be enjoyed well before then.
April 30, 2026
Great choice of products at reasonable…
Great choice of products at reasonable prices. Been using them for a few years now. Service been a bit slow on the latest delivery so 1 star off as room for improvement.
April 28, 2026
Very good overall only drawback my sol…
Very good overall only drawback my sol beer was the 3.4 volume instead of 4.7 which was not changed on the online shop.
April 27, 2026
The response is quick.
The response is quick.
Product range good, volume good -20x good concept
April 22, 2026
My beer delivery arrived within 24…
My beer delivery arrived within 24 hours!
Chang beer is not easy to find in the UK, but available at a competitive price from beertown.
The delivery company messaged me before delivery giving me estimated delivery time. The beer arrived within the 2 hour slot.
I will definitely use beertown again
April 29, 2026
Order not received
It has been delivered yet and the courier company won’t arrange redelivery. They have said that Beertown need to do it but I can’t get a response from Beertown to any of my emails
April 29, 2026
Reply from The Beer Town
Hi Zoe,
Thanks for your review.
Apologies for the delay, we were in the process of finding out what had happened, and the office is closed on Saturdays and Sundays.
We sent you an email yesterday regarding this, if you want to get back to us to let us know how you wish to proceed with this order.
Many thanks
The Beer Town
The beer is delicious
The beer is amazing; so many flavours coming through. It is medium/light but also very full. a complicated delicious taste.
April 14, 2026
Extremely poor service
Extremely poor service - I have ordered from them multiple times and it gets worse every time.
They don’t acknowledge emails and their delivery partner is a complete joke
April 29, 2026
Unprompted review
Reply from The Beer Town
Hi Dan,
Thanks for your review.
We have just replied to your email from last night.
Apologies for the delay, our office hours are 9am-5.30pm Monday to Friday, so all emails and messages received after this point are picked up the next morning.
Thanks
The Beer Town
Superb product at a good price
Superb product at a good price. Prompt delivery and very well packed.
April 24, 2026
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