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The Beer Town Reviews 930

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TrustScore 4.5 out of 5

4.5

Beer Store
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Review summary

Created with AI, based on recent reviews

Evaluating 420 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the prompt and efficient delivery service, often noting that orders arrive quickly and are well-packaged, ensuring products are undamaged. People appreciate the competitive pricing and the wide selection of products available, making it easy to find desired items. The ordering process is described as straightforward, and many highlight the excellent communication received regarding their orders. However, some customers also noted issues with delivery delays, damaged packaging, and incorrect or missing items upon arrival. A few other people also felt that communication regarding these problems was sometimes lacking, and that customer service responses were slow or unhelpful.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency, often... See more

Product

Clients share positive opinions on product, often praising the good quality and great selection of beers,... See more

Price

Consumers find price to be positive, with many reviewers consistently praising the great and competitive... See more

Order

Reviewers mention positive feedback about their ordering experience, frequently highlighting the ease and... See more

Service

Users describe positive interactions with service, frequently highlighting the quick ordering process, rapid... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wow so ordered on the Wednesday before Father’s Day said 1-8 days delivery. Anyway I emailed them asking if it could arrive before Father’s Day as was a gift and yes it did, came 2 days later I was ab... See more

Rated 5 out of 5 stars

I’ve used beer town for a long time now very good on prices and delivery is also very quick if I do ever have a problem which is very rarely it’s very quickly resolved five stars for the team at beer... See more

Rated 5 out of 5 stars

Easy to order and great that they stock the beer I was after. Slight delay on delivery due to excessive demand but they communicated well and let me know when the beer was dispatched. Arrived safely,... See more

Rated 5 out of 5 stars

Ordered 2 boxes of beer (48 bottles). Took a few days to process but once dispatched, arrived the next day. Was a little skeptical at first mainly due to limited customer service but was pleased nonet... See more

Company details

  1. Beer Store

Written by the company

Here at The Beer Town, we love sourcing and curating the best world and craft beers from every corner of the globe. A new beery venture launched in the throes of lockdown, 2020, our goal is to offer an exceptional beer home delivery service to beer lovers across the UK.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

930 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 30% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Still waiting on the delivery

Had to contact the seller as no delivery
Only when I sent the email enquiry did I know it had been lost
Still waiting on the replacement

April 21, 2026
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Reply from The Beer Town

Hi Jeff,

Thanks for your review.

We have sent you an email regarding this matter.

Many thanks
The Beer Town

Rated 5 out of 5 stars

Easy to order

Easy to order, well informed of when order will be dispatched and delivered. As always good quality service

April 20, 2026
Rated 5 out of 5 stars

Oh yes

Oh yes, 5 stars for the Beer Town, still one more than Argentina are going to have after the summer! The choice they have, at competitive prices (cheaper for Quilmes than even Temu!) is second to none.

April 17, 2026

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