A huge thank you to the customer service team! They were extremely kind, professional, and efficient throughout the whole process. We had quite an intense email exchange, and they truly went abov... See more
Company replied
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Review summary
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Reviews shaping this summary
You need to tell the user that the signature will be printed higher in the document. The user can then move it to the proper location. Another thing: I accidentally subscribed to your service becau... See more
Company replied
After (too many) emails back-and-forth, and rebuffing multiple sales attemps to get me to subscribe to a service I made clear I did not need, my account was credited. If not for the aforementioned, I... See more
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I was unaware that I had signed up to a monthly subscription as it was not at all clear However my money was refunded after contacting the customer service team
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4.3
Excellent
37K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
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Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind words! We're so glad to hear that you found TheBestPDF easy to use, fast, and user-friendly.
We appreciate your recommendation and hope it continues to meet your needs seamlessly.
Doing what I needed at that time
July 22, 2026
Reply from Thebestpdf
Dear Valued Customer,
Thank you for sharing your positive experience with TheBestPDF. We're glad it met your needs exactly when you needed it.
We appreciate your support and look forward to serving you again!
I had a great experience with the…
I had a great experience with the customer support team. My issue was handled promptly, and the representative was kind, professional, and very helpful. Everything was resolved smoothly. I would definitely recommend this product to anyone who is considering using it. Thank you again for your excellent support!
July 22, 2026
Reply from Thebestpdf
Dear Valued Customer,
Thank you for sharing your positive experience with our customer support team. We're so glad to hear that your issue was resolved promptly and that our representative was kind, professional, and helpful throughout the process.
We truly appreciate your recommendation and look forward to continuing to support you with TheBestPDF.
I was assisted very quickly to resolve…
I was assisted very quickly to resolve my issues
July 22, 2026
Reply from Thebestpdf
Dear Barry,
Thank you for sharing your positive experience! We're so pleased to hear that your issues were resolved quickly and that our team could assist you efficiently.
We appreciate your support and look forward to helping you again whenever needed.
the promptnes
July 21, 2026
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind words and for highlighting the promptness of our service. We're glad to know this aspect stood out for you.
We appreciate your support and look forward to serving you again!
TOO SHORT STUPID
July 22, 2026
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your feedback. We understand your frustration and are sorry to hear that your experience with TheBestPDF did not meet your expectations.
If you have specific concerns or questions about the product's functionality, please feel free to reach out to us directly at social@thebestpdf.com. We’re here to help and would like to understand more about your concerns.
Best regards,
TheBestPDF Team
Customer care was quick and responsive…
Customer care was quick and responsive to my request.
July 21, 2026
Unprompted review
Reply from Thebestpdf
Dear Eddie,
Thank you for your kind words! We're glad to hear that our customer care team was quick and responsive to your request. Providing efficient support is very important to us.
We appreciate your feedback and look forward to assisting you again whenever needed.
Simple to use
July 22, 2026
Reply from Thebestpdf
Dear Michael,
Thank you for your kind words! We're delighted to hear that you find TheBestPDF simple to use.
We appreciate your support and look forward to serving you again!
Excellent customer support and refund handling
Great customer service and quick support. My issue was handled professionally, and the refund was processed without any problems. Thank you for your understanding and assistance.
July 21, 2026
Reply from Thebestpdf
Dear Zaher,
Thank you for taking the time to share your experience! We're delighted to hear that our customer support team was able to assist you promptly and professionally with your refund request. Your kind words mean a lot to us.
If you ever need assistance in the future, we're here to help.
The refund process was smooth
July 21, 2026
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind words about the refund process. We're glad to hear it was smooth and met your expectations.
We appreciate your feedback and hope to assist you again in the future!
Reply from Thebestpdf
Dear Valued Customer,
We’re sorry to hear your experience with TheBestPDF didn’t meet your expectations. It seems there was an issue with the PDF compression feature, and we understand how this could be frustrating.
Please reach out to us at social@thebestpdf.com so we can assist you further.
Sincerely,
TheBestPDF Team
The document is unreadable
July 21, 2026
Reply from Thebestpdf
Dear Para,
We’re sorry to hear your experience with TheBestPDF didn’t meet your expectations. It sounds like there was an issue with the document conversion, which we understand can be frustrating.
Please reach out to us at social@thebestpdf.com so we can assist you further.
Best regards,
TheBestPDF Team
Reply from Thebestpdf
Dear Martin,
Thank you for your kind words! We're so glad to hear that you found our replies both fast and professional — providing efficient support is very important to us.
We appreciate your feedback and look forward to assisting you again whenever needed.
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind words! We're so glad to hear you found our service both responsive and easy to use.
We appreciate your support and look forward to serving you again.
Document did not translate
The document was never converted to afrikaans and the download remained in english.
Dont know what i paid for as it did not work
July 21, 2026
Reply from Thebestpdf
Dear Nick,
We’re sorry to hear your experience with TheBestPDF didn’t meet your expectations. It sounds like the translation function didn’t work as intended for your document.
Please reach out to us at social@thebestpdf.com so we can investigate this issue further and assist you directly.
Best regards,
TheBestPDF Team
Reply from Thebestpdf
Dear Sehr,
Thank you for your kind words! We're glad to hear that you appreciated the timely response.
We’re always here to assist you whenever you need.
BEST SOFTWARE EVER
July 21, 2026
Reply from Thebestpdf
Dear Aayush,
Thank you for your enthusiastic review! We're thrilled to know that you think TheBestPDF is the best software ever.
We truly appreciate your support and look forward to continuing to meet your expectations.
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind words! We're so glad to hear that you found TheBestPDF fast and efficient.
We appreciate your support and look forward to serving you again.
fast in reply
fast in reply, patient, able to meet my request and constantly trying to solve problems
July 21, 2026
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind words! We're thrilled to hear that our team was fast, patient, and attentive in addressing your needs while working to solve your issues.
We appreciate your support and look forward to assisting you again in the future.
Easy access and clear instructions
July 21, 2026
Reply from Thebestpdf
Dear Morne,
Thank you for your kind words and for sharing your positive experience with TheBestPDF. We're glad to hear that you found the access easy and the instructions clear—simplicity is something we always aim for.
We appreciate your support and look forward to serving you again!
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