Have used several times for my birds food that I hand rear. Only issue has ever been the delivery service being a bit late. I believe this is APC. Other than that the customer service, has been great.... See more
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Easy website to use, next day delivery and chicks arrived well packaged and still frozen. Advice leaflet enclosed giving advice on safe handling of the chicks and dry ice pack. Item was in perfect con... See more
This is the 2nd time I have purchased Nutriberries from the bird loft. Ordering is easy, prices are good & delivery is always speedy. My parrot even enjoyed chewing up the box they came in. Would reco... See more
My order was placed early afternoon on 31 August. It eventually arrived halfway through a FOUR hour delivery slot on 8 September. This probably due to Royal Mail the carrier. They are rubbish for... See more
Company details
Information provided by various external sources
At The Bird Loft, we offer a holistic approach to avian welfare, with a comprehensive product range from specialist foods to the largest parrot cages, catering for bird keepers, pet owners and breeders.
Contact info
48 Norwich Road, NR35 2JL, Ditchingham, United Kingdom
- 01986469450
- scalenbeak@hotmail.co.uk
- thebirdloftshop.com
4.7
Excellent
639 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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The supply of goods was great.
June 27, 2024
Great customer service
Great customer service. Fast delivery, good on price. Can't fault them.
June 17, 2024
I got what was advertised
June 15, 2024
Bird loft
Ordered from here a few times. Never had an issue. Delivery has always been quick and products have arrived undamaged so I can't fault them.
May 28, 2024
Very helpful and arrived quickly
Very helpful and arrived quickly. Great communication throughout to let me know about the delay. Would use again.
April 24, 2024
To me the customer service was beyond…
To me the customer service was beyond good. I live in Denmark and had some trouble finding out where my order was. They fixed everything for me in no time. Great service ⭐️⭐️⭐️⭐️⭐️⭐️
April 15, 2024
Rainforest cage cover
I was kept informed of my order progress. Great product at fair price. Have one happy Gala now he is getting his 12 hours sleep.
April 7, 2024
Product good
Product good, Price reasonable, Delivery -Supply was not as quick as I would have hoped or expected.
March 27, 2024
I have used their disinfectant before
I have used their disinfectant before. It is a good price and effective.
March 16, 2024
Excellent service from Christine
Excellent service from Christine
Kept me informed with my order,highly recommend will be using again for a new cage.
March 3, 2024
Excellent
Excellent customer service, and delivered on time, always well stocked too. Never had any problems, thank you
February 28, 2024
Received my order today
Received my order today. Very pleased with it. Great communication thank you.
February 23, 2024
Brilliant
The delivery was on time and packaging was good. The quality of the bird cage cover is fantastic. Really pleased with it.
February 11, 2024
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