Have used several times for my birds food that I hand rear. Only issue has ever been the delivery service being a bit late. I believe this is APC. Other than that the customer service, has been great.... See more
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Easy website to use, next day delivery and chicks arrived well packaged and still frozen. Advice leaflet enclosed giving advice on safe handling of the chicks and dry ice pack. Item was in perfect con... See more
This is the 2nd time I have purchased Nutriberries from the bird loft. Ordering is easy, prices are good & delivery is always speedy. My parrot even enjoyed chewing up the box they came in. Would reco... See more
My order was placed early afternoon on 31 August. It eventually arrived halfway through a FOUR hour delivery slot on 8 September. This probably due to Royal Mail the carrier. They are rubbish for... See more
Company details
Information provided by various external sources
At The Bird Loft, we offer a holistic approach to avian welfare, with a comprehensive product range from specialist foods to the largest parrot cages, catering for bird keepers, pet owners and breeders.
Contact info
48 Norwich Road, NR35 2JL, Ditchingham, United Kingdom
- 01986469450
- scalenbeak@hotmail.co.uk
- thebirdloftshop.com
4.7
Excellent
639 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Very disappointed
I ordered this product on a Friday evening and didn't receive it until the following Thursday. Paying £4.99 for postage, I thought it would be here a lot quicker. When you're waiting for something that's for an unwell pet, it's very disappointing.
January 19, 2024
The highest level of elegance and quick…
The highest level of elegance and quick response in responding to emails
January 23, 2024
The Birdloftshop
Great product, great service and communication with really fast delivery
Perfect
January 20, 2024
Great shipping experience
Great shipping experience, showed up on time. Couldn’t ask for anything to run smoother for an out of country purchase.
January 17, 2024
Great and still frozen
January 15, 2024
Best price & prompt delivery
Best price available, as always, for my order and prompt delivery.
Couldn’t ask for better service.
December 30, 2023
Defo a 5 star shopping experience!
My first shop with you and I will definitely return for more!
Everything I need under one roof and your prices cannot be beaten by your competitors.
I'm also impressed with the quick despatch and delivery through Royal Mail.
Thank you TheBirdLoftShop!
December 9, 2023
Great experience excellent service
November 26, 2023
Very good choice of bird food would…
Very good choice of bird food would have liked to buy more bags of kaytee bird greens as can't get it locally and it arrived early
November 17, 2023
Absolutely useless product and scam
Absolutely useless product and scam
I bought two because it was far from Germany to deliver and it was utter waste of time and money
My parrot didn't care at all and he was even eating it and chewing more
November 3, 2023
Poor service
It took 5 days to get the treatment needed for my birds. Way too long. 2 days before it was posted, and it cost £5 for the privilege. Very poor!!
October 29, 2023
Brilliant service delivered promptly
October 28, 2023
Excellent service and product.
October 27, 2023
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