The Board Game Hut Ltd  Reviews 

341
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Order from these guys a couple of times now and have had nothing but excellent service from them. Items are dispatched quickly and always very well packaged and protected. Very highly rated, hence... See more

Rated 5 out of 5 stars

Great hosting for a Prerelease event! Always great atmosphere, a feeling of safety and inclusiveness. From excellent selection of products to a wholesome rent-a-game style sit in experience to grab... See more

Rated 5 out of 5 stars

Fantastic little shop run by people who've been in the business a while and a pleasure to know for a chunk of that. Great prices on lots of stuff, including some of the quirkier stuff you don't find e... See more

Rated 5 out of 5 stars

Great customer service. Was unsure about item before purchase. Called up, and they opened box, examined item, and reassured me. Order placed easily online and arrived well packaged, next day with stan... See more

Company details

  1. Game Store

Written by the company

A board game store run by gamers for gamers with an emphasis on great pricing and great customer service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

341 reviews

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4.9

All reviews

(341)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

New Years Eve party

We attended the New Years Eve party with friends. We attended last year and said if they put on another we would definitely go. This year was just as good as last year. Excellent service, games, atmosphere. Will definitely go in 2024 if they host another.

December 31, 2023
Rated 5 out of 5 stars

Exceptional customer service

After finding a card missing from a gift, I contacted Russ and he promptly responded. As the entire board game was not currently in stock, Russ kindly offered to post the missing card from the store's playable set. It was posted exactly when Russ said it would be and I'll be sure to use their services again.

January 4, 2024
Rated 5 out of 5 stars

Excellent Service

Even though i ordered over the new year period, the game arrived in timely fashion, well packaged and all for a good price. Would definitely order from the Board Game Hut again

January 4, 2024
Rated 5 out of 5 stars

Great price, quick delivery

The price of the game I wanted to buy was the lowest from this website and the use of the website was simple, it was easy to place the order. The item arrived quickly, without any hassle.

November 30, 2023
Rated 5 out of 5 stars

Perfect present

Game arrived well packed, and exactly on time as promised. And at a bargain price too! I can hardly wait for the 25th December to officially unwrap it!

December 5, 2023
Rated 5 out of 5 stars

The best shop in Southend

The staff are knowledgeable, friendly, and run a brilliant shop that is a proper community asset.

They cannot be beaten on customer service and I wouldn’t buy my games anywhere else.

November 4, 2023
Rated 5 out of 5 stars

Ordered a game

Ordered a game, and a delivery was sent incorrectly tly due to a RM mix up. Contacted them who were quick to answer and sort the issue, so really good customer service

November 3, 2023
Rated 5 out of 5 stars

Great shop!

Had what I was looking for at a good price. Dispatched promptly and well packaged. Will definitely shop with them again…5/5 recommend 🙂

September 29, 2023

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