Order from these guys a couple of times now and have had nothing but excellent service from them. Items are dispatched quickly and always very well packaged and protected. Very highly rated, hence... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great hosting for a Prerelease event! Always great atmosphere, a feeling of safety and inclusiveness. From excellent selection of products to a wholesome rent-a-game style sit in experience to grab... See more
Fantastic little shop run by people who've been in the business a while and a pleasure to know for a chunk of that. Great prices on lots of stuff, including some of the quirkier stuff you don't find e... See more
Great customer service. Was unsure about item before purchase. Called up, and they opened box, examined item, and reassured me. Order placed easily online and arrived well packaged, next day with stan... See more
Company details
Written by the company
A board game store run by gamers for gamers with an emphasis on great pricing and great customer service.
Contact info
10-12 Clarence Street, SS1 1BD, Southend on Sea, United Kingdom
- 01702 332639
- russ@theboardgamehut.co.uk
- theboardgamehut.co.uk
4.9
Excellent
341 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Packed well quick delivery thank you :)
October 5, 2023
Really lovely atmosphere
Really lovely atmosphere, great place to play a few board games and catch up with your friends
October 1, 2023
Excellent atmosphere and service
September 30, 2023
A great experience
Really communicative, fast shipping, lovely to deal with. Went out of their way to let me know I had booked an in person ticket, and they could post my item to me as I wouldn’t be able to attend. A total credit to the industry. Would definitely visit if I were to be in the area, and will happily order from them again.
September 4, 2023
Impeccable service.
Easy to order and pay.
Arrived quickly.
Game in perfect condition.
Impeccable service alltogether.
September 10, 2023
All around great service
Great communication (even out of hours). Quick delivery. And managed to have an item in stock other retailers did not.
September 10, 2023
Amazing
Always helpful, warm and welcoming. Able to assist with any questions you might have about relevant hobbies or products.
September 2, 2023
Well packaged
Quick to send out on same day and delivered the following day. Games well packaged.
September 7, 2023
Great customer service
There was a mistake with my order, but I got a response to my email within minutes and the correct item was sent out the next day. Great customer service!
August 28, 2023
They get the games I cannot get…
They get the games I cannot get elsewhere for the best prices
Plus amazing customer service.
Top notch
August 28, 2023
My grandson loves the new cards
August 28, 2023
Always a great service
Always a great service from The Boardgame Hut, Boardgame Hut is one of the number one game stores I default to buying from.
August 6, 2023
Great venue for all your gaming goodness
Card games, board games, anything tabletop, The Board Game Hut has most of what you'd ever want and a great place to play D&D, Pokémon TCG, Magic or Yu-Gi-Oh!
July 29, 2023
Easy process and great prices!
August 9, 2023
Fast delivery
August 6, 2023
I bought a tricky to find board game…
I bought a tricky to find board game that was originally crowdfunded from TBHG. The game was fairly priced and was dispatched very quickly, arriving without issue. I also appreciated the plastic-free packaging they used.
July 27, 2023
Unprompted review
it came undamaged and looks great
July 4, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.