The Board Game Hut Ltd  Reviews 

341
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Order from these guys a couple of times now and have had nothing but excellent service from them. Items are dispatched quickly and always very well packaged and protected. Very highly rated, hence... See more

Rated 5 out of 5 stars

Great hosting for a Prerelease event! Always great atmosphere, a feeling of safety and inclusiveness. From excellent selection of products to a wholesome rent-a-game style sit in experience to grab... See more

Rated 5 out of 5 stars

Fantastic little shop run by people who've been in the business a while and a pleasure to know for a chunk of that. Great prices on lots of stuff, including some of the quirkier stuff you don't find e... See more

Rated 5 out of 5 stars

Great customer service. Was unsure about item before purchase. Called up, and they opened box, examined item, and reassured me. Order placed easily online and arrived well packaged, next day with stan... See more

Company details

  1. Game Store

Written by the company

A board game store run by gamers for gamers with an emphasis on great pricing and great customer service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

341 reviews

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4.9

All reviews

(341)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great items, great service

Excellent communication, speedy delivery, excellent items. If you are into board games, this is one address you need to save!!
I contacted them with a delivery question on teh weekend and got an immediate reply (not a bot reply). I love dealing with real people.....great selection of products.

June 30, 2023
Rated 5 out of 5 stars

Ethical and efficient board game shop.

Everything about my purchase was simple. The Board Game Hut has a great range of games and delivery was quick. I like the fact that they are a small company and also that they are using sustainable packing materials.

May 29, 2023
Unprompted review
Rated 5 out of 5 stars

Great online experience

It's Always great shopping at the boardgame hut. good prices swift delivery and great choice of games to choose from. The owners are great to talk to and always ready to help with any questions.

June 1, 2023
Rated 5 out of 5 stars

First online order

For the first time I made an order and payment online and to pick up my game from the store. The whole process was quick, convenient and efficient. Everyone I have ever seen or spoken to has been really helpful and polite. Both my husband and myself will continue to buy from this store and continue to recommend it to our likeminded friends. Keep up the good work, really happy 😊

May 14, 2023
Rated 5 out of 5 stars

Perfection

Fantastic customer service. Well packaged. Arrived faster than was expecting

May 1, 2023
Rated 5 out of 5 stars

Friendly staff and good service!

I made a pre-order for an elite trainer box. I was well updated by email and collection in store was quick and easy, with friendly staff. Will definitely be shopping here again!

March 30, 2023

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