The Board Gamer Reviews 273

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Came just in time for my husband's birthday! :D We have been playing Talisman on the internet with our friends for a long time now, so it was wonderful (with much faster gameplay) to have everyone a... See more

Rated 5 out of 5 stars

Game was smaller than expected, I got the colourful little fella that turns into a cube. Otherwise, very fun and decorative. The other puzzle (I think I got the hardest one) where its metal and you ha... See more

Rated 5 out of 5 stars

You find out how good a company is when something unexpected goes wrong. AusPost lost the article they sent to me. Not their fault, but they took full responsibility. As soon as I enquired Board Gamer... See more

Rated 5 out of 5 stars

Good selection of Wasjig, and the list changes each time I look for another puzzle. Only improvement that I would like to see, is more of the 500 piece original Wasjigs in the listing. Very fast and... See more

Company details

  1. Game Store
  2. Toy Store

Information provided by various external sources

The Board Gamer is Australia's online board gaming super store! We stock a huge range of board games, card games, dice games, role playing game (RPG), trading card games (TCG) and puzzles!


Contact info

4.8

Excellent

TrustScore 5 out of 5

273 reviews

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Rated 5 out of 5 stars

Great Service

Customer service after purchase was great. I had a problem with a game I bought, which was the manufacturers fault, but the customer service team helped me out.

July 2, 2023
Rated 1 out of 5 stars

Item shipping was delayed by a day and…

Item shipping was delayed by a day and then did not meet the extended time for shipping listed on the site. Usually this would be fine as I'm fairly relaxed when it comes to what I would consider a minor hiccup especially as I'm a nurse I understand delays are not life threatening and do not warrant getting upset about. However this purchase was for my daughter's birthday and I had checked the extended shipping dates before hand for this reason. I purchased another item and contacted the board gamer asking to return the unopened package expecting no issues and a friendly response.....I was told it couldn't be refunded because if was a "change of mind" despite the company stating yes it was shipped late; buyer beware. I shop frequently online and internationally and was disappointed by this transaction I felt it was unfair given the acknowledgement of late post even if it is a day what you state on your site matters to consumers. However i did keep the item to re gift as I has no interest in receiving a gift voucher. The board gamer have lots of lovely products but i won't be shopping here again given the importance of customer service to me as a consumer and can't recommend them . In sure the board gamer doesn't care as I'm just one small person but felt this time I would leave a review as I felt the customer service was disappointing and I would want to know.

June 4, 2023
Rated 5 out of 5 stars

Great customer sevice

The delivery came quickly and when I had an issue with my order and had to return one of the items the support team were very helpful and made the process easy to complete.

March 4, 2023
Rated 5 out of 5 stars

Loved the Scrabble Game!

I would really like to thank The Board Gamer for not only an excellent product but also for quick delivery.

So much appreciated the first game, I bought another two!

March 5, 2023

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