I ordered a special plant package for Mothers Day, when I went in to collect my order, Suzi and her team, although very busy preparing orders and dealing with walk in customers took time out to check... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
As an Expat in America, it has been difficult to order flowers for my loved ones in Australia. First not knowing if you are getting the flowers you ordered and then trying to complete the transactio... See more
Easy on-line order of a bunch of flowers to celebrate some good news. Loved that Suzi contacted me to explain that, with my permission, she would delay the delivery by a day to ensure the flowers wou... See more
WOW! The arrangement is indeed spectacular and a grand statement for a 90th birthday celebration. Could not tell the scale of Suzi's flower magic from the photo sent before delivery until the 'birthd... See more
Company replied
Company details
Written by the company
We provide market fresh flowers, seasonal bouquets and have a great range of indoor plants and pots. Should you have an event, wedding or special occasion, we are here to help. Our experience in creating memorable events, and in event management, large and small, means we understand how to help you truly attain the atmosphere you desire. Located in Ashburton, Melbourne, The Branche has established a great reputation as your go-to for gifts...and for great quality.
Contact info
271 High Street, 3147, Ashburton, Australia
- 03 8595 8022
- hello@thebranche.com.au
- thebranche.com.au
Fabulous quality flowers
Fabulous quality flowers sent as a gift! Ordering was easy, paying was simple and delivery seamless.
The recipient loved them and shared a photo.
Flowers were different, strong, colourful and I loved them.
May 4, 2022
Unprompted review
Birthday Flowers
Thanks for delivering flowers to my granddaughter for her 18th Birthday.
April 6, 2022
My flowers arrived on time and were…
My flowers arrived on time and were well received by my friends
January 31, 2022
WOW--A Grand Statement
WOW! The arrangement is indeed spectacular and a grand statement for a 90th birthday celebration. Could not tell the scale of Suzi's flower magic from the photo sent before delivery until the 'birthday boy' was in the picture as well.
Thank you again, Suzi—they are fabulous!!
November 16, 2021
Reply from The Branche
Thank you so much for taking the time to write such a lovely review CC! and for putting your trust in us from afar to deliver on such a special occasion. I am so pleased you both enjoyed them
Beautiful fresh flowers
Beautiful fresh flowers, no fuss, easy to order online and efficiently delivered, thank you “The Branche”
November 12, 2021
Unprompted review
Surprise gift
Flowers were delivered to wrong address (probably my mistake) and returned. The Branche contacted me and redelivered same day in time to surprise my friend for her Birthday. Great local service.
November 11, 2021
Beautiful jar posies for a friend
Beautiful jar posies for a friend. Always have really fresh stock and the staff there are lovely.
October 25, 2021
Easy on-line order of a bunch of…
Easy on-line order of a bunch of flowers to celebrate some good news. Loved that Suzi contacted me to explain that, with my permission, she would delay the delivery by a day to ensure the flowers would be a better quality. My daughter in-law sent me a beautiful photo and said they smelled divine!
October 18, 2021
Unprompted review
Sent flowers to a friend for her 60th…
Sent flowers to a friend for her 60th birthday. The flowers were beautiful. Thank you for making her birthday special.
October 14, 2021
I have many happy plant babies that…
I have many happy plant babies that I've purchased from The Branche. They provide a great variety of indoor plants, interesting pots, and always fantastic service, I love this place :)
October 11, 2021
Stunning flowers
Stunning flowers, great value, and excellent customer service. Will definitely use this florist again.
October 2, 2021
Always good to use local companies
Ordering flowers from the UK but wanted to use a local company close to the recipient. Easy to order, delivered perfectly and the flowers were amazing!!
September 30, 2021
Sorry but I was very disappointed that…
Sorry but I was very disappointed that the flowers that I ordered turned out to be all white. I would of loved more colour.
My friend had shoulder surgery and I wanted to brighten her day.
I know you send what you have but posy in the jar online is much nicer than the one my friend received.
September 24, 2021
Reply from The Branche
Hi Shell thank you for your feedback and I am sorry to read that you were disappointed that the flowers your friend received didn't have more colour in them. Due to the long weekend we were more restricted than usual and we try to choose what is freshest and in this case it turned out to be lemon and white. Your friend seemed delighted at the time of delivery so my apologies if they didn't meet your expectations of colour
Great service thanks
September 21, 2021
Reply from The Branche
Thank you Anna, we appreciate the 5 star review!
Hello
Hello, the flowers arrived and based on previous experience they would have been lovely.
This review has been linked to my last order so you have sent it to ‘Sue’, although my name is Allison. Sue was the recipient of my last order (not even this one!)
September 18, 2021
Reply from The Branche
Hi Allison thank you for the review and apologies for that! We are using a new review platform and just working out a few teething issues with it. Thank you for letting us know, it does help!
Beautiful dried flower arrangement
Beautiful dried flower arrangement - very easy online ordering!
September 18, 2021
Unprompted review
Reply from The Branche
Thanks so much for your review Kim and for ordering through our website, it's greatly appreciated!
Reply from The Branche
Thanks so much for the review Helen, it really helps our business grow and we really appreciate it, especially during lockdown!
Beautiful flowers as always
Beautiful flowers as always. Smooth process - ordered online and delivered on time.
September 15, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.