The Branche Reviews 71

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I ordered a special plant package for Mothers Day, when I went in to collect my order, Suzi and her team, although very busy preparing orders and dealing with walk in customers took time out to check... See more

Rated 5 out of 5 stars

As an Expat in America, it has been difficult to order flowers for my loved ones in Australia. First not knowing if you are getting the flowers you ordered and then trying to complete the transactio... See more

Rated 4 out of 5 stars

Easy on-line order of a bunch of flowers to celebrate some good news. Loved that Suzi contacted me to explain that, with my permission, she would delay the delivery by a day to ensure the flowers wou... See more

Rated 5 out of 5 stars

WOW! The arrangement is indeed spectacular and a grand statement for a 90th birthday celebration. Could not tell the scale of Suzi's flower magic from the photo sent before delivery until the 'birthd... See more

Company replied

Company details

  1. Florist

Written by the company

We provide market fresh flowers, seasonal bouquets and have a great range of indoor plants and pots. Should you have an event, wedding or special occasion, we are here to help. Our experience in creating memorable events, and in event management, large and small, means we understand how to help you truly attain the atmosphere you desire. Located in Ashburton, Melbourne, The Branche has established a great reputation as your go-to for gifts...and for great quality.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

71 reviews

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Rated 5 out of 5 stars

Wonderful service and spectacular…

Wonderful service and spectacular flowers. I love your shop and the online platform is a great addition.

September 6, 2021
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Reply from The Branche

Thank you so much Miri!! Such lovely feedback is always appreciated but never more so than when we are in lockdown. Can't wait to have you in, in person!

Rated 4 out of 5 stars

A beautiful pot!

A beautiful pot, and excellent service. However the usability is reduced due to the fact that there is no drainage hole. The legs unscrew and there is a subtle waterdrop pattern - elegant and versatile!

August 4, 2021
Rated 5 out of 5 stars

An employee at our company had a…

An employee at our company had a bereavement interstate over a recent weekend and was devastated that she would not be able to attend in person due to lockdown. We ordered flowers through The Branche on a Monday after the guaranteed time for same delivery but were delighted that we were contacted to tell us they would be delivered that day. We then received a confirmation text later on to confirm they had been delivered.
We received a lovely message from our staff member on our group Teams app later that afternoon that she had received a stunning bouquet of flowers that had absolutely brightened up their day for the whole family. So I can highly recommend service and quality at The Branche.

June 9, 2021
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Reply from The Branche

Thank you so much for taking the time to leave us such a lovely review Glen! They really help our business and I am delighted to hear that you were happy with the service and the quality of flowers that your team member received.
Kind regards
Suzi

Rated 5 out of 5 stars

Easy to order online & Lovely Service

Easy to order online, with personalised service. Such a beautiful arrangement of flowers arrived for my friends birthday! Well done.

June 8, 2021
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Reply from The Branche

Thank you so much for your lovely review Sonya! I am so pleased your friend loved the flowers we did for her and happy you found the website easy to navigate. We appreciate you taking the time to send do this review.
Suzi

Rated 5 out of 5 stars

The Branche have always been terrific

The Branche have always been terrific. They help you , the flowers are always very fresh and last well , which is important to me.
Whoever arranges the flowers is a perfectionist, I have never seen better

May 21, 2021
Rated 5 out of 5 stars

This is the 2nd time I’ve ordered from…

This is the 2nd time I’ve ordered from the Branche, and both experiences have been excellent. The flowers receive many positive comments and last for ages. Highly recommended.

April 17, 2021
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Reply from The Branche

Thank you so much for your review Shane, we are delighted that you have had 2 great experiences and that the flowers have been well received!
Suzi

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