They were very helpful from the start, a sample neck tube was sent, price was agreed, delivery time given. Most importantly, they did what they said, delivered the goods on time, and the quality is... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Nothing short of exceptional! The Branded Company always make the impossible feel easy. I’ve ordered everything from mugs to water bottles and from aprons to tote bags. The quality is always fl... See more
Company replied
It's already a few years I'm working with The Branded Company, specially Sam, and I couldn't be happier. It's not only about the quality, which is always good and at the level expected, but the incred... See more
Company replied
Another positive experience with The Branded Company. We know that Sam Lane will always reply and quote us with speed. We often have timeframes that are tight and Sam does his level best to meet these... See more
Company replied
Company details
Written by the company
At The Branded Company, we believe that every brand has a story—and we specialise in bringing that story to life through quality promotional merchandise, branded clothing and corporate gifts. Based in Leicester, we serve clients across the United Kingdom, offering an extensive product range that spans everything from custom‑printed apparel and workwear to bespoke bags, drinkware and eco‑friendly giveaway items.
Contact info
Unit E3, Leicester Business Centre, 111 Ross Walk, LE4 5HH, Leicester, United Kingdom
- 01162982555
- chet@thebrandedcompany.co.uk
- thebrandedcompany.co.uk
4.9
Excellent
179 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service and very smooth
Great service and very smooth. Sales director Sam was incredibly helpful
April 10, 2026
Unprompted review
Reply from The Branded Company
Thank you for your kind review. We're delighted to hear you had a great experience and that everything went smoothly. I'll be sure to pass your comments on to Sam — he’ll be pleased to know his help was appreciated. We really value your support and hope to work with you again soon.
Very helpful and professional team
Very helpful and professional team. I had to rush a last minute order and the team made sure that manufacturers had my shipment ready on time.
March 31, 2026
Unprompted review
Reply from The Branded Company
Thanks so much for the awesome feedback! We're really glad we could help get your order sorted and on time. Always happy to jump in and get things done when you need us. Hope to work with you again soon!
Great Service with a Speedy Despatch
As a company we ordered some mugs and pens with our logo. The service we received from Lou O'Keeffe was excellent. The quality of the mugs and pens was of a high standard, and we asked for these to be produced at very short notice and all our deadlines were met. Would definitely recommend and would use again for future projects. Thank you Lou
March 20, 2026
Unprompted review
Reply from The Branded Company
Thanks so much for the fantastic review! We’re so glad Lou could help make everything come together smoothly, even with the tight timeline. It’s great to hear you’re happy with the mugs and pens! We’d love to work with you again on future projects. Thanks again for your recommendation!
Highly recommend
I had a last minute need for a swag and Amar Arjan has been doing a great job of navigating me through the sales cycle. Very responsive and helpful, so I really enjoyed working with him.
March 27, 2026
Unprompted review
Reply from The Branded Company
Thanks so much for the great feedback! We're so glad Amar could help you out and make the process smooth. It’s awesome to hear you had a good experience working with him. Hope we get to team up again for your next project!
Fabulous service
I know Ramsey will always help and go above and beyond to get me what I need or provide options when I have a very random request.
If there is ever any issues (which is very rare) the issue is rectified quickly and without fuss. Very much appreciated.
Thanks Ramsey
March 19, 2026
Unprompted review
Reply from The Branded Company
Thanks so much for the awesome feedback! We’re so glad Ramsey’s been able to help out and go that extra mile for you. It’s great to know we’ve been able to quickly resolve any issues as well. We really appreciate your trust and look forward to continuing to work together!
School event - Branded Badges
We contacted The Branded Company to create some badges for an event we were holding. We had previously used them before and Sam Lane came back quickly with our previous designs ready to go! Could not ask for a better service.
March 11, 2026
Unprompted review
Reply from The Branded Company
Thank you for your wonderful review and for choosing us again. We're so pleased we could help with your school event badges and make the process quick and easy by having your previous designs ready to go. I'll be sure to pass your kind comments on to Sam — he’ll be delighted to hear them. We really appreciate your continued support and look forward to helping with your next event.
Smooth and Professional Experience
Our experience with The Branded Company has been excellent. We ordered WFSA badge pins, and Sam Lane was very responsive and helpful throughout the process. As Sales Director, he ensured everything was handled efficiently. Communication was timely, and the overall experience was smooth from start to finish. We’re very happy with the service and would gladly work with them again.
March 18, 2026
Unprompted review
Reply from The Branded Company
Thanks so much for the wonderful feedback! We’re thrilled to hear that Sam was able to make the whole process smooth and efficient for you. It’s always great to know that you’re happy with the final result. We’d love to work with you again in the future—don’t hesitate to reach out anytime!
Super speedy and simple process
Super speedy and simple process. Amar was really helpful, prompt with his replies and very efficient. It's my first time with this company but after this experience I think I will be using them frequently!
March 18, 2026
Unprompted review
Reply from The Branded Company
Thanks so much for the awesome feedback! We’re so glad Amar made everything quick and easy for you. It’s great to hear you had a smooth first experience, and we’d love to work with you again! Looking forward to future projects together!
2026 Best Top Service Delivery Person - Top Company!
The Brand Company 2026 is a winner for me. I needed to find a service for my Mother's Day event. The ones I searched the website for and made calls to that I previously used were way above my price and time target! Sam Lane, from The Branded Co came through for me! WoW! Turnover time was seriously amazing! Artwork, checked and proofed in record time! Sam was on call throughout the process to ensure seamless production from start to delivery. Its only been a few days and I am already spreading the news about The Branded Company! Sam, you are one of the Best! And I should know, being someone who worked in Screen printing firms before, and know what to look out for! "Send me that Catalogue please - more orders are on the way!
March 12, 2026
Unprompted review
Reply from The Branded Company
Thank you so much for your amazing review! We’re thrilled to hear that Sam and the team at The Branded Company could make your Mother’s Day event stress-free and deliver everything so quickly. We really appreciate you spreading the word and are excited to support your future orders.
We’ll get that catalogue sent to you right away!
Thanks again for your kind words,
The Branded Company Team
Fantastic service
Fantastic service! Sam Lane was super helpful and communicative with everything to do with our order and the items arrived earlier than expected. A pleasure to deal with!
February 20, 2026
Unprompted review
Reply from The Branded Company
Thank you for your kind words! We’re delighted to hear that Sam could make the process smooth and that your order arrived earlier than expected. It’s always a pleasure working with our customers!
Thanks again,
The Branded Company Team
Great service from the Branded Company
The Branded Company have been fantastic with supplying GOSH Charity with branded paper Gift bags, and our supporters love them. Lou is always extremely quick and efficient to process our orders!
March 12, 2026
Unprompted review
Reply from The Branded Company
Thank you for your lovely feedback! We’re thrilled that Lou and the team could support GOSH Charity with your branded gift bags, and it’s great to hear your supporters are enjoying them. We really appreciate your kind words and look forward to helping with future orders!
Best regards,
The Branded Company Team
Chichester Peregrines Key ring
Great service and help from this company very good customer service . We had a hiccup with the delivery and Lou O’ Keeffe who had been with us through the whole production was amazing and sorted it out .Very happy with the product and the company would definitely use again .
March 12, 2026
Unprompted review
Reply from The Branded Company
Thank you for your kind feedback! We’re delighted Lou could support you through the production and resolve the delivery hiccup. It’s great to hear you’re happy with the key rings, and we look forward to working with you again in the future!
Best regards,
The Branded Company Team
Special thanks to Ethan
Special thanks to Ethan! We have been ordering from the Branded company for the past year and they are brilliant, very quick on response times, helpful and all items are great. Fast delivery too, highly recommend!
February 17, 2026
Unprompted review
Reply from The Branded Company
Thank you so much for your wonderful feedback! We’re thrilled to hear Ethan and the team have been able to provide quick responses, helpful support, and fast delivery. We really appreciate your recommendation and look forward to continuing to work with you!
Best regards,
The Branded Company Team
help and service is impeccable and quality of the product's
As a Print Company i own and run , in Scotland .
I have been dealing with Ramsey Gill
Sales Director at The Branded Company . His help and service is impeccable and quality of the product's .
If you require prompt delivery and service , i really recommend this company.
Best Regards
Rob Oliver
January 10, 2026
Unprompted review
Reply from The Branded Company
Thank you so much for your kind words! We’re delighted to hear that Ramsey and the team have provided impeccable service and high-quality products. It’s great to know that our prompt delivery and support have met your expectations. We really appreciate your recommendation!
Best regards,
The Branded Company Team
Amar was really helpful and patient…
Amar was really helpful and patient throughout the whole process. He took the time to explain everything clearly and made sure all my questions were answered. Thanks to his support, everything was sorted quickly and smoothly. I really appreciate the great service he provided.
March 9, 2026
Unprompted review
Reply from The Branded Company
Thank you for your kind words! We’re delighted to hear that Amar could support you so thoroughly and make the process smooth. We really appreciate your feedback and are thrilled you’re happy with the service.
Best regards,
The Branded Company Team
Muzi was great
Muzi was great! Fast delivery and quality really good.
February 6, 2026
Unprompted review
Reply from The Branded Company
Thank you for your feedback! We’re thrilled to hear that Muzi provided great service and that you’re happy with the fast delivery and quality.
Best regards,
The Branded Company Team
Fantastic Service
Fantastic Service. We will definitely use this company again
February 27, 2026
Unprompted review
Reply from The Branded Company
Thank you for your kind feedback! We’re delighted to hear you’re happy with our service and look forward to working with you again.
Best regards,
The Branded Company Team
Fab!
Super experience working with this company so far. Very competitive price (the best out of numerous quotes) and Amar who dealt with my enquiry went above and beyond to provide an excellent, super fast service. Amar was also kind enough to suggest other products suitable for my organisation for other events so I'll be sure to use this company (and Amar) again in the future, thank you
February 23, 2026
Unprompted review
Reply from The Branded Company
Thank you so much for your kind feedback! We’re thrilled to hear that Amar provided excellent, fast service and was able to suggest other products to support your organisation. We really appreciate your kind words and look forward to working with you again in the future!
Best regards,
The Branded Company Team
Recommend - Nimrod Tropical Soft feel pens
We have worked with Lou for the past two years and always received a prompt and efficient service. Quotes are provided quickly, and communication throughout the ordering process is clear and reliable.
We regularly order the Nimrod Tropical Soft-feel Ball Pen, which has proven to be an excellent promotional product. The pens consistently receive very positive feedback for their quality, comfortable feel, and the longevity of the ink. Some of our customers have been using them daily for several months, which reflects the durability and value of the product.
Overall, we have been very pleased with both the service and the product quality and would not hesitate to recommend them.
February 17, 2026
Unprompted review
Reply from The Branded Company
Thank you for your kind words! We’re delighted to hear that you’ve had a great experience with our team and that the Nimrod Tropical Soft-Feel Pens continue to impress. Our team works hard to provide prompt, reliable service, and it’s fantastic to know that this, along with the quality of our products, has made a positive impact for you and your customers.
We truly appreciate your support and recommendation—it means a lot to the entire Branded Company team. We look forward to continuing to deliver the products and service you can rely on!
Best regards,
The Branded Company Team
Highly Recommend
A great interaction and service from Lennon Stephenson. I enquired for a small order of company branded mugs and Lennon was quick and efficient in his replies, as well as providing me with all of the information I needed to place an order. The mugs were received today and they are perfect.
Thank you, Lennon!
January 28, 2026
Unprompted review
Reply from The Branded Company
Thank you for your fantastic review!
We’re delighted to hear you had such a positive experience with Lennon. We’ll be sure to pass on your kind feedback. It’s great to know the branded mugs arrived safely and that you’re happy with them.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.