Can't recommend enough! Unfortunately, my package got lost, but their support was very helpful and replies quick. The issue was resolved and the dress came in the end. It fits perfectly, the material... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered the radiant dress and it's the most beautiful dress i've ever purchased! Fast shipping after 2 days of placing the order and speedy support with very polite customer service. I recommend the... See more
Company replied
The customer service since the moment I ordered until I received my package was wonderful! The delivery was on time and I had absolutely no problems at all! I got the radiant dress and I’m so obsessed... See more
The order arrived very quickly. Everything was delivered in the shortest time. The quality of the item is incredible, very pleasant to the touch, and absolutely beautiful. I will definitely be orderin... See more
Company details
Written by the company
The Bunnies' was born with half a heart in London and the other in Barcelona by two girls looking to pursue a dream. Our goal is to create a versatile brand, according to how you feel every day, and of course we encourage you to dare to try those looks that you never decide to wear because of what people will say. For us, the most important thing is that you, our beautiful Bunnies, find what you can't find in any regular store, easily and securely. In addition, we have a space to showcase new designers, giving them visibility and giving you the opportunity to fall in love with their pieces. If you are one of them please contact us (we're always open to new ideas). Don't hesitate to contact us if you have any questions you may have when choosing your size, knowing more about our products, materials, etc... You can contact us at any time at our email info@thebunniestore.com or on our instagram @thebunnies.store (We will try to respond within 24 hours)
Contact info
Av. Gran Via de la manga km6, 30380, La Manga del Mar Menor, Spain
- info@thebunniestore.com
- thebunniestore.com
3.9
Great
71 reviews
Replied to 88% of negative reviews
Typically replies within 1 week
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One of my favorite online stores
One of my favorite online stores, I love how it fits on the body and really good quality, I will definitely buy more in the future!
April 13, 2023
Unprompted review
Happy girlfriend
Everything wonderful, i now this brand by my girlfriend, she is crazy with the stuff you have. I bought the BLOSSOM Dress and the Boots C58 for her birthday, and was the best decision ever!!! She get crazy!! Thank you the bunnies 🙏🙏💥
April 13, 2023
Unprompted review
Total Disappointment
Blazer 055 was as expected, but the rest of the purchase was a real disappointment. Top C39 fall apart the first time it was worn, while I was on the go! And Harness C9 had red spots from the corrosion of the metal buckle. Lastly, all the products had tags "Made in China", while a "small business in Spain"/ ethical fashion mentality is promoted.
April 3, 2023
Unprompted review
Reply from Thebunniestore
Hi Lena,
Thank you for taking the time to leave us a review. We're very sorry to hear that you're not satisfied with two of your items. We understand how disappointing it can be to receive products that do not meet your expectations. We apologize for any inconvenience caused.
We would like to emphasize that we value our customers and their satisfaction is our top priority. We would have been happy to assist you in finding a satisfactory solution had you reached out to us. We always encourage our customers to contact us if they have any issues with their orders, as we are always happy to help.
Regarding the top C39, we believe it is a great piece and should not give you any problems. However, we understand that there may have been some quality issues sometimes. In this case you just have had to messaged us with pictures of the problem and we would have being more than happy to offer you an exchange or a refund.
Also we would like to take a moment to explain our brand and products to you. We are a company that operates from both Madrid and London, working with various brands that produce their items in Spain, Italy, and Asia. We have made this clear on our website, and we are proud to collaborate with these different brands and countries to bring you a unique and diverse selection of high-quality products.
We would also like to address your concerns regarding the origin of our products. It is important to note that just because a product is made in China does not mean it is of poor quality. We take great care in selecting and inspecting all of our items to ensure that they meet our high standards, and we stand behind the quality of our products.
However, we acknowledge that mistakes can happen, and we apologize if you have received an item that did not meet your expectations. We strive to provide our customers with the best possible service and product quality, and we are committed to resolving any issues that arise.
Thank you for choosing our brand, and we hope that this explanation has provided you with a better understanding of who we are and what we stand for. If you have any further questions or concerns, please do not hesitate to contact us.
Best regards,
The Bunnies Team.
Truly exceeded my expectations
I recently purchased several gifts for my girlfriend from The Bunnies Store and I couldn't be happier with my experience. This online fashion store truly exceeded my expectations with their wide selection of stylish clothing, as well as their exceptional customer service. My order arrived quickly and was packaged with care. But what really stood out to me was the quality of the products. Each item was made with great attention to detail and craftsmanship, and my girlfriend absolutely loved everything I got her. The clothes were well-fitted and made with high-quality materials. Overall, I highly recommend The Bunnies Store for anyone looking for trendy and high-quality fashion items. Their selection is truly impressive and their customer service is top-notch that' why I'm taking my time to write this review. I'll definitely be shopping here again in the future!
March 30, 2023
Unprompted review
beautiful aesthetic!nice fit!good…
beautiful aesthetic!nice fit!good fabrics!
Thank you!!
February 14, 2022
Unprompted review
Verso top is fab
Perfect top, high quality and model fit to me so good. The bunnies girl was very kind and helped me with size doubt I had. Thanks a lot and really recommend the bunnies ❤️
February 1, 2022
Unprompted review
Such good service and my top with the…
Such good service and my top with the bug sholders is amazing!
I will order again for sure!
Negin from sweden
November 25, 2021
Unprompted review
Im in love with this brand
Im in love with this brand. My purchase was delivered very quick and the items are amazing. Good quality and good service. I’ll get more staff for sure
September 27, 2021
Unprompted review
HAPPY BUNNIE!!!!
very happy with my order, everything perfect, it arrived very fast, and I love it!!!!
I will definitely buy again ❤️
September 27, 2021
Unprompted review
Loves it
I love the look of the shop and the range of products is amazing. Excellent customer service, paying attention to all details. Highly recommended, they have the cutest pieces!
September 27, 2021
Unprompted review
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