The Candy Boxx Reviews 271

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

I ordered 2 large bags of create your own Pick n Mix on Tuesday evening - & they arrived in perfect condition (in very cute packaging) first thing Thursday morning. The amount of choice that you ha... See more

Company replied

Rated 5 out of 5 stars

Great quality sweets. The packaging is sturdy, with a resealable top, and the contents can be seen clearly making it visually very pleasing. I liked being able to pick and mix the contents to match... See more

Rated 5 out of 5 stars

Absolutely fantastic lovely sweet and all round brilliant service. I've bought two large pick and mix jars from them so far and will definitely buy again from them very quick delivery from them too. S... See more

Rated 5 out of 5 stars

Best thing I found with this company is that you could select which sweets/ chocolates you wanted in your jar and how many portions. The selection was also fantastic, plenty to choose from and will ca... See more

Company details

  1. Candy Store
  2. Confectionery
  3. Sweets and Dessert Buffet

Written by the company

Create Your Own Pick n Mix | Sweet Jars | Candy Boxes | American Candy | Online Sweet Delivery


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

271 reviews

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Rated 5 out of 5 stars

Great quality, easy to order, well packaged

Great quality sweets. The packaging is sturdy, with a resealable top, and the contents can be seen clearly making it visually very pleasing. I liked being able to pick and mix the contents to match the recipient's preference and this was easy to do via the pictures during the picking process, which also showed a countdown display of how many portions you had left to add. The varying sizes and containers also give a great choice. I would certainly recommend The Candy Box and will most definitely be shopping with them again in the future.

October 23, 2023
Rated 4 out of 5 stars

Delivery & Advice Great

Cannot comment on the sweets yet, as they are a gift for Xmas but the ordering and delivery were spot on. I was concerned about the “eat by” date of 8 weeks, as I ordered early for Xmas but emails from company assured me the sweets would be absolutely fine.

October 16, 2023
Rated 5 out of 5 stars

Fabulous Service

Fabulous Service. Thank you For The Free Gift. X 🍭🍬🍭🍬🍭

September 10, 2023
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Reply from The Candy Boxx

Thankyou so much for your feedback as a small business we really appreciate it and no problem at all on your free gift x

Rated 2 out of 5 stars

Overall ok but arrived with lid open…

Overall ok but arrived with lid open and sweets all over the place had to pick through the packaging to put it all back together and in the right compartments. Also got one sweet I didn’t ask for. Glad I didn’t get it sent straight to the recipient.

August 17, 2023
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Reply from The Candy Boxx

We are sorry this has happened unfortunately parcels can get thrown about in transit but we will take extra care when packing the platter, you do get a free extra surprise me sweet in the platter mix if you would like to get in touch see if we can resolve any issues you my have and we are sorry again for any inconvenience
kind Regards thecandyboxx

Rated 1 out of 5 stars

Payment and Order Issues waste of time

Have tried to order 3 times now and it takes me to the paypal payment and when paying for order goes back to website and order not been made, Items still in my cart. Spent ages picking sweets for family members and even longer trying to pay for them. Going elsewhere now!

August 14, 2023
Unprompted review
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Reply from The Candy Boxx

Im sorry to hear this I don't know what's happen as I'm unaware of any issues at checkout all seems to be working fine we can only apologise for your inconvenience.

Rated 4 out of 5 stars

Absolutely lovely sweets

Absolutely lovely sweets! The delightful flavors and beautiful presentation make them a delightful treat.

July 29, 2023
Unprompted review
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Reply from The Candy Boxx

Thankyou so much for your lovely feed back x

Rated 5 out of 5 stars

Full of yumminess

Really enjoyed looking through all the lists of sweets, so many to choose from. Wanted to order so much, it took a lot to not order one of everything. Prices are good too, and the packaging is really strong.

July 25, 2023
Rated 5 out of 5 stars

Will definitely order again

Delivery was really quick and the products are very high quality I would say.
I will definitely order again :)

June 1, 2023
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Reply from The Candy Boxx

Thankyou so much for your feedback x

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