The Card Network Reviews 657

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Exceptional service! I had a very niche and small scale printing request for part of a marriage proposal. All of the companies I got in touch with about this were unable to help - until I found the... See more

Rated 5 out of 5 stars

The Card Network delivered a full and professional service throughout. We wanted an ICE card for our local cycling club members. They helped us plan the graphical layout of the card and made alte... See more

Company replied

Rated 5 out of 5 stars

We were very pleased with the key fobs we ordered and Nikki ensured they were produced and sent as quickly as possible! The customer service couldn’t have been better with care taken that our product... See more

Company replied

Rated 5 out of 5 stars

When our previous printer let us down badly for a repeat order of our regular important medical tag, Nikki and team came to our rescue. They went over and above the call of duty and we received our... See more

Company replied

Company details

  1. Office Supply Store
  2. Prints and Signs Store

Written by the company

Providers of custom-printed plastic cards including membership cards, photo ID cards, loyalty cards, smart cards and more. We also supply and customise ID Card Printers, access control products and card accessories. We're NOT the Card Network in Australia that produces gift cards.


Contact info

4.8

Excellent

TrustScore 5 out of 5

657 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

the product worked as described

the product worked as described - first time

January 26, 2020
Unprompted review
The Card Network logo

Reply from The Card Network

Hi David
This is very good to hear; thanks for letting us know!
Kind regards
Nikki

Rated 5 out of 5 stars

Great communication and very helpful…

Great communication and very helpful advice from Mike. Prompt delivery of items. Overall great service.

January 23, 2020
Unprompted review
The Card Network logo

Reply from The Card Network

Hi Joan
I will pass over your lovely feedback to Mike; very much appreciated!
Best regards
Nikki

Rated 5 out of 5 stars

Great Service

Niki went above and beyond assisting us with some suggesting the best product that matches our needs. Very helpful and quick in responding. Very professional, effective and pleasant to work with.

January 23, 2020
Unprompted review
The Card Network logo

Reply from The Card Network

Thanks Agnieszka,
I am so glad to hear that I could help you out; hope to work with you again in the future!
Kind regards
Nikki

Rated 5 out of 5 stars

Always prompt with request

Always prompt with request, excellent service.

January 23, 2020
Unprompted review
The Card Network logo

Reply from The Card Network

Thanks Sharon,
This is always great to hear! Thanks for leaving a good review for us, much appreciated.

Kind regards
Nikki

Rated 4 out of 5 stars

Very good quality fast service half the…

Very good quality fast service half the price if my previous printers will be using you again

January 22, 2020
Unprompted review
The Card Network logo

Reply from The Card Network

Hi Geraldine
This is great to hear; many thanks for leaving a review and we look forward to your future custom!
Best regards
Nikki

Rated 1 out of 5 stars

Data security is a joke

Signed up for account and entered a password, shortly after received an email with the password written out in plain text.
This is totally unacceptable security practice. If they are that lax about password security I can only imagine how terrible their personal data security is.
So, I guess use them if you want cheap and your name, email and address to be publicly available.

January 14, 2020
Unprompted review
The Card Network logo

Reply from The Card Network

Hi Simon and thank you for bringing this matter to our attention. We have now switched off this feature which was part of our Magento webstore. Please rest assured that all passwords and data are stored fully encrypted in the Magento platform. We have sent you an email with further details. Thanks again for your feedback.
Best regards Nikki

Rated 5 out of 5 stars

Friendly Company

Friendly company that fulfils its promises

January 9, 2020
Unprompted review
The Card Network logo

Reply from The Card Network

Hi Kim

Thanks for such a lovely review- very much appreciated!
Best regards
Nikki

Rated 5 out of 5 stars

HID card reader

Great customer service, really strived to help me out with getting the correct readers. Great communication and really friendly sales agent. Thanks again

January 9, 2020
Unprompted review
The Card Network logo

Reply from The Card Network

Hi Gregg
Thanks so much for such a lovely review- glad we got you sorted in the end!
Kind regards
Nikki

Rated 5 out of 5 stars

Excellent service

Excellent service as always would recommend

December 23, 2019
Unprompted review
The Card Network logo

Reply from The Card Network

Hi Keith
Many thanks for leaving a great review; very much appreciated!
Best regards
Nikki

Rated 5 out of 5 stars

Excellent service and prompt delivery

Excellent service and prompt delivery. I have recommended them to another hospital.
If the box for putting mobile numbers could be made larger this would be fab as at the moment it is just a bit too small.

December 11, 2019
Unprompted review
The Card Network logo

Reply from The Card Network

Hi Jennifer
Thanks for the feedback; these are an off the shelf product but I can certainly pass this on to the manufacturer for you!
I am glad we gave you good service; we do try our best!
Kind regards
Nikki

Rated 5 out of 5 stars

Fantastic service

Fantastic service - only issue was delivery which was not Card Network's fault in any way

December 5, 2019
Unprompted review
The Card Network logo

Reply from The Card Network

Hi Jane
Thanks for the great review, despite a delivery issue also.
Best regards
Nikki

Rated 5 out of 5 stars

Excellent!

Product exactly as described and good quality. Delivery could not have been quicker!

December 5, 2019
Unprompted review
The Card Network logo

Reply from The Card Network

Hi Stephen
This is great to hear- many thanks!
Kind regards
Nikki

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look