The Car Way Reviews 

238
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Helpful, as honest as a dealer can be, car brilliant but they always are on initial driving. Although 30 days fix anything is a nice guarantee, plus a further 12 months on his policy, very pleased, I... See more

Company replied

Rated 5 out of 5 stars

Ehsan was so helpful. Absolutely no hard sell, super helpful, couldn’t do enough for us. Very easygoing car purchase and smooth process - drove away same day. Loved that there was no pressure to purch... See more

Company replied

Rated 1 out of 5 stars

i bought a car from here in january the car had apparently just had a service the man at the garage told me that i have a years warranty and to report any problems to him.only 1 month into buying this... See more

Rated 5 out of 5 stars

Thanks so much to Ehsan from The Car Way taking care of us during our recent purchase! More than 5 star customer service throughout the whole process, he even offered to hold the car for us for a coup... See more

Company replied

Company details

  1. Used Car Dealer
  2. Car Service
  3. Motor Vehicle Dealer

Written by the company

The Car Way operates as a used car dealer, supplying a wide variety of quality.


Contact info

4.0

Great

TrustScore 4 out of 5

238 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 16% of negative reviews

Typically replies within 24 hours

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4.0

All reviews

(238)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly staff who made us welcome and…

Friendly staff who made us welcome and answer the queries we had. Helped us to sort out all the paperwork in no time. Highly recommend this place.
Olly also offered to fill the tank for us to drive it back, which was a nice gesture.
Thank you, will defo recommend it to others.

April 28, 2023
Unprompted review
Rated 5 out of 5 stars

Really great service

Really great service, met a lovely guy called oli nothing to much trouble. Definitely will be recommending!

April 23, 2023
Unprompted review
Rated 5 out of 5 stars

Great service at The Car Way…

Would definitely recommend The Car Way if you are looking to buy a car. Great service and really friendly staff. The cars are immaculate inside and out. Excellent price and easy process.

April 12, 2023
Unprompted review
Rated 5 out of 5 stars

I would recommend The Car Way to…

I would recommend The Car Way to anyone, I bought my Golf GTE 2 months ago and so far so good no isseus or anything. they got me the best possible finance deal and even offered me the extended warranty at a very low price.
Thanks guys keep up a good work and best wishes

February 3, 2023
Unprompted review
Rated 5 out of 5 stars

Top service

Top service from Oli, quick and simple, no messing around. Knowledgeable and everything as they said.

March 28, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Custome Service

Iman and Shahed have been attentive to my needs. The have gone above and beyond to ensure a smooth process for me to get the car of my dreams BMW X3.
I highly recommend The Car Way for your motoring needs
xx

March 26, 2023
Unprompted review
Rated 5 out of 5 stars

First time buyer from The car way

First time buyer from The car way. We travelled from south lakes for a Qashqai 4x4. Absolutely fabulous service, plenty of time given to look at the car with no one looking over your shoulder. Iman was great at sorting paperwork quickly and efficiently even sorted the tax out. Typical woman I wasn't too happy with the valet but Iman didn't hesitate to offer money off for another velet to be done. Would highly recommend, and when we should need another car will certainly go back. Thank you one happy motorist.

March 25, 2023
Unprompted review
Rated 5 out of 5 stars

The Car way, The Only Way. Amazing service guys

Amazing service from the start to finish, I was looking for Fiat 500 and they didn’t have the one I wanted in stock so Iman helped me to find the one that I wanted and sorted my finance out with the lowest possible rate.
Will definitely come back to buy my next car from them and would strongly recommend The Car Way.

March 13, 2023
Unprompted review
Rated 5 out of 5 stars

Great service from The Car Way

Great service from The Car Way

Bought a Ford Focus of them back in September and had a couple issues with it so called the company and even tho my 30 days warranty was finished they did everything in their power to sort my issue out.
Will definitely recommend them and will buy my car from here.

March 10, 2023
Unprompted review
Rated 1 out of 5 stars

VW Golf GTI MK7

I brought a VW Golf GTI in Nov 2022 and we are now in March 2023 and im looking to sell the car. Considering the cost of the car to only get 1 months warranty was not a good start then 1 month later drivers side wheel started to smoke and turns out i needed new rear pads, discs & Calipers on both sides which wasnt picked up in the mot just before the car got delivered to me. Since buying the car ive had the car in the garage almost the same amount of time that ive been driving it and now to top it off there keyless entry needs fixing and that now needs to be repaired, shall not be buying a car from The Car Way again

March 10, 2023
Unprompted review
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Reply from The Car Way

Hi Callum,

Thanks for taking a time to leave us a feedback.

When you purchased the vehicle from us we have made you aware of the 30 days warranty that comes with every vehicle that we sell and we even offered you extended Nationwide RAC warranty which you rejected. You did not make any contact to our aftersales team to make them aware of the issue that you had so how would you expect us to be able to help or sort something out when we are not aware of the issue!!
We wish you would have take couple minutes to call us so we could help like we did with every other customer as our priority is to keep our customers happy.

Kind regards

The Car Way

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