Lost my 399 bucks while shopping the case company! Have to made a prepaid order just to avoid huge cod charge, but after two weeks my order is neither shipped nor they respond. If you comment about th... See more
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Review summary
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worst experience. paid 1600 as Cod was not available, but never got the product delivered. tried to contact customer support but the phone number doesn’t work, they see instagram texts but doesn’t rep... See more
They dont respond to emails and the number is unreachable. They sent my order to some random address in Chennai. And iv been trying to reach them for a refund or delivery to correct address. Should ha... See more
Beware. Item missing from delivery. As this product comes from abroad and takes ages I requested a refund as a replacement would arrive too late. Customer service is terrible. It’s all automated so no... See more
Company details
Written by the company
India's Largest online store dedicated to Mobile Phone Covers with huge collection of Exclusive Designs for 300+ Mobile Phone Models.
Contact info
T-1 Manish Chamber-3 LSC Market Dwarka Sector-12 New Delhi - 110075, 110075, New Delhi, India
- 8860851817
- support@thecasecompany.in
- thecasecompany.in
1.7
Bad
64 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Dont buy Biggest Scam
Dont buy, this site is a scam, over a week I ordered a case with extra shipping charges for fast delivery, no costumer support, and the company employees are hiding behind this no one is able to find them. Never buy anything from this team you will lose your money.
September 16, 2024
Unprompted review
Best Experience
They have the best cases, their designs are unique and quality is so amazing. Ordered 4 times from them. Their cases will never disappoint you.
August 15, 2024
Unprompted review
Return Runaround
One of those scam companies where they ship you low quality products and give you the runaround if you want to return it with a foreign shipping address to boot. Steer clear.
August 23, 2024
Unprompted review
DO NOT BUY PRODUCTS FROM THE CASE COMPANY
I bought a case from their website. The delivered item doesn’t match the color shown on the website. Once I mailed them regarding the issue, it was told to me that they have mentioned on website that the colors may vary. Since the variation was huge, when asked about replacing item with another color, I have got no response from mail, even after 5-6 days and regularly asking them for reply. I contacted customer care line and it was told to me to send a complaint message on Instagram. I’m not surprised, I haven’t got any response from them, even after couple of hours. I tried calling them, after 14-15 attempts, they finally picked and was told to me that they will respond in Instagram asap. After n number of calls again, finally they responded on Instagram and told that they cannot replace the item as I have taken the product out of cover. How as a customer am I supposed to know, it is not mentioned on purchase page or delivery cover. Other e-commerce apps such as Amazon, Flipkart, Myntra take item back even if we have taken the item out of the cover. DO NOT BUY PRODUCTS FROM THE CASE COMPANY, IF YOU DO NOT WANT EXPERIENCE LIKE THIS.
July 11, 2024
Unprompted review
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