Ordered some gummies late on Friday and they arrived on Tuesday morning. Insanely fast when looking at comparable European stores that stock similar products. Discreet packaging that wouldn't raise an... See more
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Easy online shopping with adequate delivery time. Delivery time was influenced because of festive period. Product was well packaged. Because of gummies weight only received 24 and not 25 but it’s und... See more
If you dont mind waiting a week for your online deliveries, sure, use this company. They uses GLS for their 'free deliveries'. This information is only something you, the customer who just bought... See more
Helpful people, I had a weird glitch in which i was charged twice and was very anxious. Staff were all very helpful especially athlone branch thanks very much for the friendly vibes and helpfulness... See more
Company details
Information provided by various external sources
The CBD Store is a leading authority & Supplier for Cannabidiol products in Ireland. If you are looking for a great quality CBD products, we are the people to talk to.
Contact info
United Kingdom
- thecbdstore.ie
3.5
Average
671 reviews
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Store is good
Store is good, products are great. But you should remove that GLS delivery method from the options. Waiting a week for a product that is sold in Galway and getting delivered in Galway address is complete joke.
January 14, 2023
Delivered quickly good product
January 11, 2023
Ordering and delivery was seemless
Ordering and delivery was seemless, only issue was clarification and explanation of strength for the size of the dog.
January 17, 2023
Great reliable products and service…
Great reliable products and service easy website to use and product always delivered on time,
January 17, 2023
Very good product no hassle good…
Very good product no hassle good shipping very fast.
January 16, 2023
Thieves
Bought two Darwin CBD vapes, one died within a week the other died within 10 days. They were rated for up to 500 vapes on the shop's website and 600 on the company's. They didn't want to know despite the Irish law on consumer protection. If I buy something and it breaks within a reasonable amount of time or is simply not fit for purpose, a consumer is entitled to a replacement. These people are scam artists and you better believe I'm taking this to the Small Claims Court on principal.
RESPONSE
Well, if you're reading this it's pretty clear the level of customer service that Gerry Devaney is willing to offer customers. If you buy a vape and it breaks, don't come back to us. He carries himself exactly as one would expect a CBD and eCig store owner to. I'll edit this to keep anyone interested abreast of how the Small Claims Court proceedings unfold.
RESPONSE #2
I don’t see any name calling there, Gerry. I also don’t regard my desire to have my legal consumer rights respected as any kind of threat. You’re a funny sort, Gerry. No refund for a clear breach of consumer rights yet you’re willing to go to court over €40? If your ability to express yourself and spelling are anything to go by, I’d be hiring that solicitor.
January 16, 2023
Reply from Thecbdstore
Hi Danny, as we explained today over email. Disposable cbd vapes are exactly that disposable through away. They have 600 puff life span. We simply can not guarantee these devices. We have no way of knowing how many puffs you have had over the 7 to 10 days that you have had both disposables. I'm sorry but as we said today we can not warranty disposables due to the devices been disposable.
You can contact me directly gerry@theecigstore.ie.
Kind regards
Gerry
Latest email recived by Danny 18th Jan. We do not respond to name calling & threats any my reply to Danny was to do what he needs to as we can't resove to his satisfaction.
Gerry,
Warranty is one thing but Statutory Rights are a matter dictated by Irish law.
The fact of the matter is your vapes broke on me within a week. At 40 quid I think it’s a bit cheeky of you to deny me my Statutory Rights. No reasonable person would use a vape 500 times in 7 days. In legal cases like this they have what is called the reasonable man. Would a reasonable man use a vape 500 times in 7 days? I think not.
We must also take into account how unkindly the courts tend to look at operations like yours. They largely see them as the return of the ‘Head Shops’.
I’ve been in and out of court a few times over the last few years, largely representing myself and winning - one more jaunt certainly won’t do me any harm.
If this is the road you want to go down, by all means, hire yourself a solicitor at 120 quid for the day or you could simply refund me the 40 quid. Totally up to yourself.
Prompt delivery
January 14, 2023
Good explanatory website
Good explanatory website. Quick efficient delivery. Great tracking and exactly on time! Excellent!!!
January 5, 2023
Products were good one wasn't working…
Products were good one wasn't working when it came and unfortunately don't live near a store so couldn't get a replacement. Unless I sent back or travelled at my own expense which was a pity as I'm 22e out of pocket so I won't order online again
December 29, 2022
Easy online shopping
Easy online shopping with adequate delivery time. Delivery time was influenced because of festive period. Product was well packaged. Because of gummies weight only received 24 and not 25 but it’s understandable. Gummies are tasty. Don’t really know if the product is helping me yet. It’s early days
January 4, 2023
Great product just tried a small bit of…
Great product just tried a small bit of one bear and slept like a baby didn’t wake once, good to wind down in the evenings
January 10, 2023
They communicated very well and courier…
They communicated very well and courier delivered parcel with no issues
January 10, 2023
Quick delivery
January 9, 2023
Excellent products at really good…
Excellent products at really good prices. Quick delivery....what more do you want. Will definitely be using site again, thank you. 👍
January 2, 2023
Excellent service
Excellent service. Swift contact regarding a product I ordered being out of stock with the offer of a suitable alternative followed by speedy delivery. The products are lovely.
January 5, 2023
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