Ordered some gummies late on Friday and they arrived on Tuesday morning. Insanely fast when looking at comparable European stores that stock similar products. Discreet packaging that wouldn't raise an... See more
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Easy online shopping with adequate delivery time. Delivery time was influenced because of festive period. Product was well packaged. Because of gummies weight only received 24 and not 25 but it’s und... See more
If you dont mind waiting a week for your online deliveries, sure, use this company. They uses GLS for their 'free deliveries'. This information is only something you, the customer who just bought... See more
Helpful people, I had a weird glitch in which i was charged twice and was very anxious. Staff were all very helpful especially athlone branch thanks very much for the friendly vibes and helpfulness... See more
Company details
Information provided by various external sources
The CBD Store is a leading authority & Supplier for Cannabidiol products in Ireland. If you are looking for a great quality CBD products, we are the people to talk to.
Contact info
United Kingdom
- thecbdstore.ie
3.5
Average
671 reviews
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Speedy service
The speed of service and the fact what I ordered was out of stock and they rang to arrange alternative
January 2, 2023
Excellent service
Excellent service, quick postage and the product is great, no oily aftertaste and a nice flavour.
December 20, 2022
Order came really quickly
Order came really quickly. Didn't have the exact item in stock, but communicated well to find a solution. Excellent quality of products and service.
December 23, 2022
Reliable!! New regular customer
Super reliable, staff are so helpful, ordering online is also a breeze
December 20, 2022
Not the best this time around
Bought 2 Orange County disposable vapes. One worked fine, but the other stopped working after less than 30 minutes of use. The blue light kept blinking when trying to inhale. According to google this means the battery died, in spite of the brief use time. I emailed the cbd store about this and asked for a replacement vape to be sent out.
They responded that they could send a replacement but I would need to return the faulty device to them first so that they could test it. I would have no problem doing this, but was disappointed to see they expected me to pay for return shipping. I’ve bought a number of products from CBD Store over the years and never had a complaint before this. The service and range of products are great normally, but I don’t think I can use them again knowing that if a product is not working, I’ll be expected to foot the bill for any sort of replacement or refund.
December 26, 2022
Reply from Thecbdstore
Hi Niamh,
Im sorry to hear you had an issue with your Orange County device. Unfortunately we do have to request products be returned to our store for testing, as these are manufacturing errors.
In relation to return shipping, we always get our customers to post back any faulty items and then we refund them the cost of postage, once you send us a postage reciept. This is standard procedure for returns.
If you still wish to return the faulty device you can contact me at info@thecbdstore.ie
Kind regards,
Kayla
Super fast next day delivery
Super fast next day delivery. Helping me sleep! Thanks. Will order again
December 16, 2022
Very quick to reply to questions.
Very quick to reply to questions.
Order arrived quickly.
Great service
December 12, 2022
Speed of service and delivery
December 14, 2022
Really quick delivery and all…
Really quick delivery and all information needed given on the product
December 16, 2022
Great experience with the CBD Store
Great experience with the CBD Store! On a Saturday morning, I emailed with questions which were answered very promptly. The gal I dealt with was very courteous and informative. I am very satisfied with the product which arrived quickly.
December 14, 2022
Good service with fast delivery
December 16, 2022
Products were a dud
Products were a dud. I ordered two vapes and only one of them worked. Will never order again from here.
December 19, 2022
Great experience got all my products…
Great experience got all my products was a little late but I emailed to ask about my delivery and they got back to me straight away and i didn’t think about it being because it’s near Christmas might be a bit late due to high amounts of ordering.
December 14, 2022
Sent to wrong address
They sent the item to the payment address and not the address I requested
December 13, 2022
Reply from Thecbdstore
Hi Mark very sorry for our mistake and hope it did not cause two much inconvenience.
Kind regards
Gerry
excellent service pleasant and helpful…
excellent service pleasant and helpful staff,quality products reasonably priced highly recommend
December 14, 2022
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