Thecbdstore Reviews 671

TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

Ordered some gummies late on Friday and they arrived on Tuesday morning. Insanely fast when looking at comparable European stores that stock similar products. Discreet packaging that wouldn't raise an... See more

Rated 4 out of 5 stars

Easy online shopping with adequate delivery time. Delivery time was influenced because of festive period. Product was well packaged. Because of gummies weight only received 24 and not 25 but it’s und... See more

Rated 1 out of 5 stars

If you dont mind waiting a week for your online deliveries, sure, use this company. They uses GLS for their 'free deliveries'. This information is only something you, the customer who just bought... See more

Rated 5 out of 5 stars

Helpful people, I had a weird glitch in which i was charged twice and was very anxious. Staff were all very helpful especially athlone branch thanks very much for the friendly vibes and helpfulness... See more

Company details

Information provided by various external sources

The CBD Store is a leading authority & Supplier for Cannabidiol products in Ireland. If you are looking for a great quality CBD products, we are the people to talk to.


Contact info

3.5

Average

TrustScore 3.5 out of 5

671 reviews

5-star
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1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

I can't believe the bottle of CBD oil I…

I can't believe the bottle of CBD oil I get has gone up by 20 euro. It was 35 and it's now 55 euro. This means I'll have to shop around.

December 6, 2022
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Reply from Thecbdstore

Hi sarragh unfortunately the particular brand you have been getting is manufactured in the US.
Our supplier increased our cost price 6 months ago and we held off on putting our prices up as we were hoping it would drop back but it only got worse. We had no choice after 6 months but to increase the retail price. I'm sorry but very very rarely increase prices but on this occasion we simply had no choice.
Kind regards
Gerry

Rated 1 out of 5 stars

I wouldn’t buy again

The freshness seal was opened so most of the gummies were hard. I don’t feel like it was worth it ms I wouldn’t but again. Sorry

December 2, 2022
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Reply from Thecbdstore

Hi Sonia, Sorry to hear about this. I seen that you spoke to our team who apologised and explained unfortunately damage can happen during transit, despite our best packaging efforts.

A team member has already organised for a replacement product to be sent to you, and has sent you a message update with your replacement tracking info on our live chat.

Kind regards,
Kayla
The CBD store team

Rated 1 out of 5 stars

Less than a month shelf life on two…

Less than a month shelf life on two bottles of CBD oil when I purchased online. Would have expected longer before before date.

November 29, 2022
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Reply from Thecbdstore

Hi Lisa,

Ive tried contacting you in relation to this a couple of days ago, both by phone and email. If you want to send us a picture of the expired product, I can organise a replacement for you.

Our sincerest apologies for this mix up,

Kind regards,
Kayla
The CBD store team

Rated 5 out of 5 stars

Excellent service Staff very helpful…

Excellent service Staff very helpful when I initially contacted the store for advice about products prior to placing online order.
arrived within two days and very well and securely package along with a little gift

November 22, 2022

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