Thecbdstore Reviews 671

TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

Ordered some gummies late on Friday and they arrived on Tuesday morning. Insanely fast when looking at comparable European stores that stock similar products. Discreet packaging that wouldn't raise an... See more

Rated 4 out of 5 stars

Easy online shopping with adequate delivery time. Delivery time was influenced because of festive period. Product was well packaged. Because of gummies weight only received 24 and not 25 but it’s und... See more

Rated 1 out of 5 stars

If you dont mind waiting a week for your online deliveries, sure, use this company. They uses GLS for their 'free deliveries'. This information is only something you, the customer who just bought... See more

Rated 5 out of 5 stars

Helpful people, I had a weird glitch in which i was charged twice and was very anxious. Staff were all very helpful especially athlone branch thanks very much for the friendly vibes and helpfulness... See more

Company details

Information provided by various external sources

The CBD Store is a leading authority & Supplier for Cannabidiol products in Ireland. If you are looking for a great quality CBD products, we are the people to talk to.


Contact info

3.5

Average

TrustScore 3.5 out of 5

671 reviews

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Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I received my order the next day

I received my order the next day. I also got a free brownie which was nice. I bought the cbd capsules. I can't say if they are working or not as I just recently started them but besides that everything was fine. The prices are relatively cheap too!

November 10, 2022
Rated 4 out of 5 stars

Im giving 4 rather than 5 stars as I …

Im giving 4 rather than 5 stars as I recently had one issue where I ordered before the cut off time for next day delivery and it didn't come til the day after, which was frustrating as I was relying on it for my autistic son - but having said that, they responded promptly and courteously to me and were helpful. Other than that I find them good and would recommend.

November 14, 2022
Rated 4 out of 5 stars

Relaxing

Felt very relaxed after taking one gummy, got them mainly for my back pain and they worked well…

November 16, 2022
Rated 5 out of 5 stars

Top service + product

Great service, super fast. Product helps me with chronic pain and my 11 year old puppy who was diagnosed with bladder cancer 1 year ago is also doing really well with the pet CBD. (No cure, just helps with pain and he is super hungry) 👍🏼

November 14, 2022
Rated 1 out of 5 stars
Thecbdstore logo

Reply from Thecbdstore

Hi Sean,

I have checked our emails and our team had emailed you 8 days ago to request that you return the vape to our store and that we would be happy to replace it once we can confirm a fault with the device.

This is standard procedure for any technological product if the fault with the device is not one we can clearly see in a photograph for example. Unfortunately, we did not hear back from you regarding this.

Kind regards,
Kayla - the cbd store team

Rated 3 out of 5 stars

The delivery was quick but the prices…

The delivery was quick but the prices it’s so expensive compared to other stores

November 5, 2022
Thecbdstore logo

Reply from Thecbdstore

Hi abdellah

I'm sorry to see your unhappy with our prices. I would like to point on comparing the products you bought to some other online irish retailers I don't see wheres there's any issue as our prices are inline with other online stores. I'd also point out that all our prices are clearly displayed before checkout. We welcome your feed back and promise you we constantly try improve our pricing to be as competitive as possible.

Kind regards
Gerry

Rated 1 out of 5 stars

Item never arrived!

My package never arrived to my work address in Galway. I contacted the CBD store who informed they couldn't do anything as it was with the courier, GLS. Contacted the courier and got hold of the drivers number. They are claiming the package was delivered to the correct address in Galway yet they cannot/will not provide a signature for the signee. I'm getting packages delivered to work from DHL/UPS for years without issue. Disaster

November 8, 2022

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