Really pleased with my silver bracelet, perfect fit, came in a lovely box, Really good price and delivery was quick.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’ve been using The Charmworks for a few years to purchase charms for a remembrance bracelet. They have such a beautiful choice & always deliver promptly. Each charm comes in its owns little bag & my... See more
UNBELIEVABLE Customer service. Absolutely above and beyond any expectations. I have been ordering charms for my great nieces since they were born so 18 years now. This year I posted them off and th... See more
My order arrived within a few days in a beautiful presentation box. My family had ordered a charm bracelet for my daughters birthday as she is about to go travelling around the globe. We all picked... See more
Company details
Written by the company
TheCharmWorks is 100% Sterling Silver. We have over 2,000 charms and 50 Charm Bracelets on offer for you to hand-pick your very own personalised Charm Bracelet. We are committed to excellence in product and service quality and pride ourselves on our friendly approachable customer service. Any queries...just get in touch! TheCharmWorks
Contact info
Unit 3, 151 - 161 Tunnel Avenue , SE10 0PW , LONDON, United Kingdom
- 02033974104
- contactus@thecharmworks.com
- thecharmworks.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good fast service
Very good fast service. The product was exactly as described. I would buy from them again
Quality Silver Charms
Quality items (silver charms), easy to order, and prompt delivery.
I love TheCharmWorks Jewelry very much
I love TheCharmWorks Jewelry very much, it is very well priced but good quality. All three pieces I bought am very happy with.and it won't be the last. Thank you. X💕
Great charms at a reasonable price
Great charms at a reasonable price. Great customer service and quick delivery. 100%
Lovely little charms
Lovely little charms, delicate, intricate and unique. Large selection and Reasonable prices and super fast delivery. Highly recommended, I’m already a regular visitor.
fabulous
fabulous, really efficient and lovely selection of charms.
Charming experience from start to …
Charming experience from start to finish. A brilliant range of products, got exactly what I wanted and will definitely buy from them again. The bracelet arrived in a well presented box, after previously buying from another jewellery company and had a bad experience this restored my faith in buying online! Thank you!
WOULD DEFINATELY RECOMMEND CHARMWORKS
Have bought a number of charms from this company and would always buy from here now. Excellent value good selection of charms super quick delivery and brilliant communications. What more can I say - apart from I would definitely recommend them!
what's not to love about this Company!
Easy to navigate website, they have loads of choice at fantastic prices. I have been delighted with everything i've bought for myself & others. Excellent service, jewellery comes in their own little pouches & delivered very quickly. What's not to love .
Happy to shop from here,prompt delivery …
Happy to shop from here,prompt delivery and always gorgeous items received
Very good quality
Very good quality. Excellent details on charm. Excellent delivery time. A pleasure doing business with this company.
If you are looking for a wide selection …
If you are looking for a wide selection of charms then this is the place to find it, with so many to choose from and far better than any high street store who only have limited choice, the next best thing about Charm Works are the prices so very competitive and excellent value for money, all this and great service, I have been buying my 3 granddaughters their charms (and their original bracelet) since they were little every year for their birthdays, there is always something that fits their character, the hardest part is deciding which to buy.
CHARMING CHARMS
Excellent product, reasonably priced and speedy delivery.
Great value
Very easy to order and quick to arrive, value for money charms.
The little charm was lovely
The little charm was lovely. My friend wears it all the time. Delivery was quick.
Very happy!
Gorgeous charm that I have added onto a silver chain to wear as a necklace. Beautiful detail makes me very happy! Quick delivery and well packaged. Thank you
My The Charm Works shopping experience …
My The Charm Works shopping experience was good from start to finish,and the charm bought was very nice, I will definitely shop with them again.
TheCharmWorks exceed expections every time...
I have been using TheCharmWorks for a number of years now. First of all it was a bracelet for my new wife, then a Christmas charm, a charm for our new baby daughter, wedding anniversary and lately a charm for my baby son. I have purchased other charms such as birth stone and all are excellent and the engraving are just as I expected and to a great quality. One of the main reason I repeat buy from TheCharmWorks is their hand written personalised "Thank You" message on my documentation. I feel like they have been on the journey with me and my family and the lead time is very good too. The last charm was at least 1 1/2 weeks earlier than expected! I recommend anyone looking for charms, to go check out TheCharmWorks website - they will not let you down!
A wonderful engraved charm
After searching everywhere for a company that could engrave a full name on a charm (not just 3 letters as most places offer) I found exactly what I was looking for at TheCharmWorks. My custom order was dispatched extremely quickly (within 24 hours!) and I was so happy with the charm when it arrived. I would definitely recommend this company to others and I will definitely purchase from them again as they provided a 5 star service *****
Very good quick service
Very good quick service. Item wrapped nicely. Even added a silver cleaning cloth. Gift well received by my daughter. Happy all round. Will purchase from this company again
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








