TheCharmWorks Reviews 

406
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Really pleased with my silver bracelet, perfect fit, came in a lovely box, Really good price and delivery was quick.

Rated 5 out of 5 stars

I’ve been using The Charmworks for a few years to purchase charms for a remembrance bracelet. They have such a beautiful choice & always deliver promptly. Each charm comes in its owns little bag & my... See more

Rated 5 out of 5 stars

UNBELIEVABLE Customer service. Absolutely above and beyond any expectations. I have been ordering charms for my great nieces since they were born so 18 years now. This year I posted them off and th... See more

Rated 5 out of 5 stars

My order arrived within a few days in a beautiful presentation box. My family had ordered a charm bracelet for my daughters birthday as she is about to go travelling around the globe. We all picked... See more

Company details

  1. Jewelry Store

Written by the company

TheCharmWorks is 100% Sterling Silver. We have over 2,000 charms and 50 Charm Bracelets on offer for you to hand-pick your very own personalised Charm Bracelet. We are committed to excellence in product and service quality and pride ourselves on our friendly approachable customer service. Any queries...just get in touch! TheCharmWorks


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

406 reviews

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4.6

All reviews

(406)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Great website easy to use

Great website easy to use, prompt delivery with lovely gift box.
Jewellery is very reasonable priced and good quality.
Have used this site a couple of times for gifts will certainly be using it again.

July 13, 2017
Unprompted review
Rated 5 out of 5 stars

I throughly enjoy looking through all …

I throughly enjoy looking through all of the bespoke charms on this website, and am constantly looking for new charms to add to my collection. The postage is always quick and the payment is easy. The charmworks in my opinion is a great place for good quality charms and easy to use site.

June 12, 2017
Unprompted review
Rated 5 out of 5 stars

High end good quality silver charms

High end good quality silver charms, I have brought lots of charms from The Charm Works and have never been disappointed. The customer service is fantastic, if you have any kind of issue they will fix it with no quibble and they are always happy to answer any questions you might have.
I would definitely recommend The Charm Works to friends and family.

June 12, 2017
Unprompted review
Rated 5 out of 5 stars

Perfect charms

I have bought a charm bracelet and several charms from this company. It's always my first port of call for a new charm- there's such a wide variety of well-made charms to choose from. Items are always dispatched quickly. I would thoroughly recommend them!

May 22, 2017
Unprompted review
Rated 5 out of 5 stars

Great service and product.

Great service. Prompt reply to order and delivered extremely quickly. Absolutely delighted with my purchase..great value and charm.was weighty not flimsy. All packaged beautifully and message as requested was correct. A truly exceptional service and one I am delighted to reccomend. Thanks again. Margaret

April 24, 2017
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Fantastic company, I am a regular customer and buy all of my bracelet charms from the Charmworks. The procucts are excellent quality, reasonably priced and the service has always been first class. Highly recommended.

April 3, 2017
Unprompted review
Rated 5 out of 5 stars

Customer service was some of the best …

Customer service was some of the best I've ever experienced. I had called asking if they could attach a charm to a bracelet I was buying and they were happy to hold the order until I'd sent them the charm. Once received, they attached it and sent it out straight away and it's perfect. I really couldn't ask for more. Would very happily buy from them again.

April 3, 2017
Unprompted review
Rated 5 out of 5 stars

Love the charm works.

Charm works charms are lovely. My mum in law and sister receive them every Xmas and birthday. They love these pretty and well made charms. The new clasps are great they just clip the charms on instead of a visit to a jeweler. The charmers company are great, they always deliver promptly and the charms are in lovely little bags. The site is easy to use. I have never been disappointed with any of the charms.

March 15, 2017
Unprompted review
Rated 5 out of 5 stars

Unique and Beautiful

I purchased several beautiful charms which fit perfectly with my doggy themed bracelet, arrived well within the specified time. I will definitely be buying from CharmWorks again. You will not be disappointed. 😀

March 5, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent Charms and Service

Company produces lovely and unusual charms and provides excellent customer services. One of a very few companies which sell charms with lobster claws. However, it would be helpful if the size of the claw could be stated as the smaller ones I have are not able to close properly over my thicker bracelet and I will need to have adjustments made so that I can use them. Having said that, I love the charms and will do anything to make them safe and secure! A little thing, but might help others. 24 hours on and customer service have replied to me stating if I send charms back, they will put bigger clasps on. How's that for service?!!

March 5, 2017
Unprompted review
Rated 5 out of 5 stars

The charms are very nicely crafted and extremely good value

This company who I have dealt with now for five years buying a charm bracelet and then adding each year are super efficient and extremely fast in their turnaround. The charms actually look even nicer than they do in the individual photographs and are sterling silver but at a very good price. I would recommend this company without hesitation.

January 23, 2017
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Fantastic company I cannot recommend it highly enough. I have been collecting charms for a bracelet purchased from them for a few years and never once have I been disappointed with their products. There has always been a charm to remind my Grand-daughter of events in her life, from leaving school, moving to America with her parents for a while, working on her degree and living in Spain as part of this, to celebrating her 18th and soon 21st birthday etc etc.
The prompt delivery and after car is great.. Well done The Charm Works, you have my vote!

January 7, 2017
Unprompted review

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