The Cleaning Doc Reviews 171

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and high-quality results, often noting that their items, including designer garments and coats, were returned looking brand new. Many appreciate the quick turnaround times and the staff's clear, honest communication regarding the cleaning process and potential outcomes. Reviewers frequently highlight the company's ability to remove stubborn stains that other dry cleaners couldn't handle, saving valuable and sentimental items. The professionalism and attentiveness of the staff are also commonly mentioned, with many expressing their intent to use the service again for their premium clothing.

What people talk about most

Service

Users describe positive interactions with service, consistently praising the excellent and fast service. Many... See more

Product

Customers consistently note positive experiences with product. Many reviewers express delight, stating that... See more

Quality

People report positive experiences with quality. Customers are consistently delighted with the results, often... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Massive thanks to The Cleaning Doc for the super quick service. My Stone Island Had Lost Its puffer, They did they magic & fully revamped and finally had its puff back like NEW, honestly the quality a... See more

Rated 5 out of 5 stars

Sent a Canada Goose coat to be cleaned. I was a bit unsure about sending it, but it had a stain on I couldn’t remove and they were very responsive and I read good reviews. They provided very clear ins... See more

Rated 5 out of 5 stars

Gave them my canada goose coat on tuesday which had a lot of soiling hadnt been washed since i purchased it just recieved it back today and wow what a big difference looks like its a brand new coat. A... See more

Rated 5 out of 5 stars

The people were clear with their communication. I sent 2 Ami Paris jumpers and a Moncler Maya which were returned to me cleaned to the point where I thought they sent me brand new items. The people... See more


Company details

  1. Dry Cleaner

Written by the company

The Cleaning Doc is your designer dry cleaner. we keep your clothes looking their best. With our pick-up and drop off service, we use the best techniques to bring back that gorgeous gleam, eradicating whatever problem caused these stains…believe us when we say these stains will not last any longer than they have to!


Contact info

4.8

Excellent

TrustScore 5 out of 5

171 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Would recommend for high value items and tricky stains

Would definitely recommend.
Cleaning Doc were honest and saved my garment from a very large mystery stain. I was desperate to save the dress as it was a sold out item everywhere and discontinued. On consultation calls with them, they explained the risks to my garment well. My acrylic knitted dress was returned from them back in white after they used optical brighteners. I'm glad I went to them as opposed to a normal dry cleaner who would have likely turned me away given the complex nature of the issue. My only complaint was over text, when I asked them to explain the shipping process I got this slightly rude and confusing message back: "wat is it in to us .. " . Other than that the service was great.

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Stress Free and Spotless

The whole process was seamless. I didn’t have to worry at all. From start to finish, it was clear my coat was in safe, professional hands. It’s rare to find a service that’s this convenient and delivers such top quality results. I’ll definitely be using them again and recommending them to everyone I know!

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

10000% RECOMMEND!

Second time back with this company and what can I say they always amaze me by doing a brilliant job! I would 1000% recommend them as they always go above and beyond to make sure my cost was back in pristine condition!

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

It’s like my second home here

It’s like my second home here, I ruin my clothes I send them in and they come out brand new. Some marks I didn’t think a magician could remove - but cleaning doc could. Thanks for the quick turn around and professionalism

March 8, 2025
Unprompted review
Rated 5 out of 5 stars

just incredible

just incredible
brought my canada goose back to life and i was blown away with the progress, called to discuss all the info and were extremely responsive and kept me updated the whole way through. really cannot thank and recommend the cleaning doc enough !

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service- after various high…

Excellent service- after various high street dry cleaners refusing to dry my canada goose jacket, we came across this firm, after speaking to the team I didnt realise how delicate these jackets are, unfortunately the dog urinated on the jacket, this company arranged collection of the jacket and delivered it! No hassle and my jacket is still in good shape, smells fresh and clean. Thank you 😊 🙏

February 13, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect for restoring and maintaining premium clothing

Used the cleaning doc a few times now and every time they’ve been fantastic. Great communication, friendly team and will have your garments looking brand new again! Worth it, especially for down jackets which are sensitive and can get damaged easily in the wash, as well as clothes which need some tlc. Would highly recommend.

January 22, 2025
Unprompted review
Rated 5 out of 5 stars

Above and beyond

I can’t say enough good things about the team who cleaned my Canada Goose jacket! My white jacket had seen better days, showing signs of general wear and tear, and I wasn’t sure if it could ever look close to its original state again. But they absolutely went above and beyond to bring it back to life.

A special shoutout to Bobbi—what an absolute legend! I’ll admit, I’m not the easiest customer to please, and I was on his case almost every day for updates. Despite my persistence, Bobbi was patient, professional, and kept me informed throughout the entire process. His customer service was top-notch, and I felt confident my jacket was in the best hands.

The results speak for themselves—my jacket looks incredible, and I couldn’t be happier. This team combines expertise, dedication, and fantastic communication, which is rare to find these days. If you need your Canada Goose or any cherished item cleaned, don’t hesitate. Highly recommended!

December 20, 2024
Unprompted review

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