I found the course to be enlightening and honest about all aspects of the coaching career. The business of coaching is enabling all the needs and requirements to be attained under one University. It... See more
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My experience with The Coaching Masters has been nothing short of amazing. The team truly cares about their students and goes above and beyond to offer guidance and genuine support. A special tha... See more
I have been part of The Coaching Masters since August last year, and the level of learning is amazing. The delivery and teaching techniques have allowed me to learn so much faster than in previo... See more
I joined in February this year when I completed the first course. Then in August I joined the university best descion I made. It's very informative and the courses are well established. There are so m... See more
Company details
About The Coaching Masters
Written by the company
The Coaching Masters is an interactive online training platform and community for aspiring coaches and coaching professionals.
With a range of products focusing on coaching qualifications, accreditations and courses as well as comprehensive business training helping people set up and grow their online coaching businesses from scratch.
With TCM, anyone can learn how to become a coach and start an online coaching business within just a few months!
“We pride ourselves on a dynamic community of nearly 5,000 coaches and coaching professionals across 81 countries, having qualified over 1,500 coaches and an insane $250M earned by our coaches… So far! With us, no matter where you’re at, you can…
Coach Your Way To Freedom!”
With a range of products focusing on coaching qualifications, accreditations and courses as well as comprehensive business training helping people set up and grow their online coaching businesses from scratch.
With TCM, anyone can learn how to become a coach and start an online coaching business within just a few months!
“We pride ourselves on a dynamic community of nearly 5,000 coaches and coaching professionals across 81 countries, having qualified over 1,500 coaches and an insane $250M earned by our coaches… So far! With us, no matter where you’re at, you can…
Coach Your Way To Freedom!”
Contact info
United Kingdom
- support@thecoachingmasters.com
- thecoachingmasters.com
4.7
Excellent
316 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really disappointing
Really disappointing. I thought this would be useful info to get me on the coaching ladder. Don't get me wrong, my expectations weren't that high having spent 25 years as a senior manager, but oh boy, I wasn't expecting secondary school level tuition by a bunch of kids and a certificate that holds less value than my 10m breaststroke achievement.
Some of the information was interesting, but overall, it was just another tacky MLM program with a desperation to get you to sign up to a so called accreditation costing ££££'s that nobody recognised, if you want to become a business coach, or any other coach for that matter, go study with a legitimate training school and get a "recognised" qualification to avoid massive disappointment. I am still waiting for a refund and if not received I shall be taking further action.
January 17, 2024
Unprompted review
Reply from The Coaching Masters
Hi Chris,
We appreciate you taking the time to share your thoughts and concerns about your experience with us here at The Coaching Masters.
We take all feedback seriously and want to address your concerns.
We completely understand that our courses aren't for everyone, and we hope that you are able to find another provider who is more aligned with your goals and preferences.
We also want to assure you that we are not an MLM program, we give our members the tools they need to become Accredited coaches, NLP Masters, Holistic Coaches and Launch their own business and Courses, other than course tuition fees, we do not take any further payments from our customers.
We would also like to point out that you are wrong about our courses, and we want to assure you that our courses are indeed accredited by highly-respected governing bodies in the industry, ICF and ABNLP which we worked extremely hard to achieve.
You can find out more about our governance via this link: https://thecoachingmasters.com/about/
We have reached out to by email to discuss this matter further and we look forward to hearing from you.
Best Wishes,
The Coaching Masters Team
AWESOME EXPERIENCE
What an awesome experience , would recommend to anyone , whether you are looking for personal development or to develop your own coaching business , do not go anywhere else for training , These guys are amazing , I cannot thankyou enough for the experience and journey I am, and still undertaking .
The coaching masters are a family of wonderful people , who are so helpful beyond words , you are all amazing but especially Lewis and Liam , you are AWESOME AND AMAZING ! With your guidance I am now on the path of coaching my way to freedom !
January 7, 2024
Unprompted review
Reply from The Coaching Masters
Hi Tina,
We would just like to thank you for your kind words.
We are so pleased you have had a great experience with TCM and if you ever need any support we would be truly happy to help
The TCM Team
Using TCMs VR Coaching has been a…
Using TCMs VR Coaching has been a fabulous experience, I especially enjoyed the immersive experience I felt from the VR Coaching. It was my first time on a VR and it was great, there where only a couple of glitches and after I worked out how to get through the doors I walked around with ease.
December 14, 2023
Unprompted review
Reply from The Coaching Masters
Hey Charlie,
We are really pleased to hear that you have enjoyed the VR training and experience so far.
It is a great experience, and thank you so much for the valuable feedback.
The TCM Team
Fake Refund Policy
They advertise a "14 day no quibble money back guarantee" but when we tried to exercise this they refused and said their website was wrong! This indicates a lack of integrity and truthworthiness which is disappointing for a coaching business.
Edit:
Thank you for your reply. I did provide evidence, I have sent you the emails.
The problem is that what you have said below about the website is false advertising, which invalidates the contract, and is also against coaching integrity and ethics. You can't retrospectively change advertised terms.
November 20, 2023
Unprompted review
Reply from The Coaching Masters
Hi Paul,
We would like to express our gratitude for your feedback.
Firstly, we want to address our 14-day Quality Assured Money Back Guarantee. This guarantee is applicable to any customer who has engaged in our training and workshops within 14 days and is dissatisfied with the course quality.
We requested evidence to support your claim of unacceptable quality, but you declined to provide this information, rendering you ineligible for the guarantee.
Although we have recently updated the wording on our website regarding the guarantee, the legally binding terms and conditions you signed specify the quality-assured guarantee. Since you did not provide any reasons regarding the course quality, you did not meet the criteria for a refund.
Our guarantee is in place because we firmly believe in the exceptional quality of our courses. They are accredited by the International Coaching Federation (ICF) and the American Board of Neuro-Linguistic Programming (ABNLP), attesting to their high standards. This is reflected in the success of our satisfied students who go on to establish their own thriving life coaching businesses.
Should you have any further questions, please feel free to reach out to our customer service team, who will be more than happy to assist.
Best regards,
The TCM Team
Best impulsive decision of my life
Full disclosure: I only went for a nosy around after seeing the Netflix documentary because the idea of coaching fascinated me.
My friend told me I needed a coach not a therapist after I complained to her that I feel like I wasted my money and my time with counselling, so how fortuitous that I decided to watch this documentary just a few weeks later.
Honestly, I was sceptical. I don't have the personal acuity or professional qualifications to be a coach, so let me just watch this Coachflix business while reading my book.
Boy was I wrong. For a start, the immense value you get just from the £10 Coachflix membership is astonishing. The introduction to coaching certification will teach you everything you need to take the first steps and just maybe think about doing this for real. No spoilers, but you do not in fact have to have all the answers to everything ever.
The actual hang on my brain just evacuated my head, did a trip to the Bahamas and has come back a new person bit for me was the NLP certification, also included as part of your Coachflix membership.
As someone who, admittedly, is a pessimist and has read just about every self enhancement book that has ever existed, I was sceptical. Basically pressed play on the first video with a sneer and an eye roll.
Again, I was so, so wrong. By the end of the course I was angry. Not at TCM but at myself for basically overcomplicating actually helping myself, for my entire life. I tried some of the techniques on myself and it's infuriating that something that seems so very simple had such an immediate and massive effect.
Honestly, if I could sign up for all their courses right this minute, I would. Pity I'm not rich (yet)
The amount of frankly ridiculous for the price value I got just out of Coachflix is beyond words. I'm keeping that subscription in my annual new years cull of useless things that add nothing to my life, this stays, for sure, forever.
We all want value for our money, we want everything we want because we think it will make us feel better. I absolutely promise you, this actually will.
If you want to give yourself your best chance of utilising the compound effect of investing a little time and money now to see massive returns in future, please take this as your sign to join TCM. Thank me later
November 28, 2023
Unprompted review
Reply from The Coaching Masters
Hey Charmaine,
Thank you so much for your honest review, and we appreciate your kind words. We are also super happy to hear you enjoyed the documentary.
The NLP course within the membership is great and so powerful. A lot of our students don't realize when they first sign up how much value they are going to get from working with us and participating in the courses.
Maybe in the future, you can do some of the advanced courses, as you said. For now, though, we respect your learning journey, and if you need any support or assistance, please reach out, and we would be more than happy to help.
The TCM Team
Lied to keep my money
Recently Lewis Raymond Taylor of the coaching masters held a red carpet event for his new Netflix documentary. I was invited to this event and bought 2 tickets to go along.
Unfortunately a family issue arose and I was unable to attend, I contacted TCM to get the tickets refunded as the event hadn't happened at this point and thought I could obtain a refund.
I had a reply from TCM stating they could not offer a refund, something that was not made aware to me at the time of purchase. I didn't accept this and contacted my bank to make a dispute.
My bank contacted TCM about this dispute and completely lied about the situation. They informed my bank that I did not contact them first to sort this issue (I have now sent the emails to my bank to prove I had) they also stated they run a 14 refund period, well I did contact you within the 14 days.
They are very quick to take your money and will try and get you to part with your money within very pushy sales calls, but if you need it back, they will fight, lie and cover everything up to keep hold of it.
What's more, TCM contacted me a day or two before the event to ask if I was attending. They then sold on the seats again! So not only did they want to keep hold of my money, the made money again on the same seats, seems like some of the things being said about Lewis in the media are very true.
I will carry on proving to my bank that TCM lied about what happened and once concluded I will how as many people as possible, and expose the statement they wrote proving the lies. Avoid this company at all costs.
December 1, 2023
Unprompted review
Reply from The Coaching Masters
Hi Chris,
First of all, we would like to thank you for taking the time to leave feedback for us; we value any feedback we receive from our customers.
We would like to address the 14-day money-back guarantee, specifically for our courses. If a customer encounters any issue regarding the quality of our courses within 14 days, we offer a money-back guarantee.
However, it's important to note that the event you attended was a separate occasion and not connected to our courses, however our T&C’s cover any purchases that are made via our platform.
We have policies in place to not only protect our customers but to protect ourselves as a business, and like many events similar to our Netflix Premier you would not have the option to cancel your ticket and get a refund.
Lewis also advised that if you would not be able to attend you would be more than welcome to transfer your ticket to someone else during the live launch of the premier within The Coaching Masters Facebook Community which you can find here at 46:44: https://www.facebook.com/100014614787954/videos/1405777243706257/
Whilst we did make you aware you were unable to cancel and get a refund as requested, we did give you the option to sell your tickets to someone else, whether within the community or outside the community, this option was provided to all customers in the same position as yourself and they were able to sell the tickets on.
We would also like to reassure you that your tickets were not sold on by ourselves, we had a strict guest list and we needed to ensure we had all the names of of our guests who were attending, and as you had previously made us aware you weren’t able to come, we wanted to make sure your plans hadn’t changed and that our guest list was correct and up to date.
You are more than welcome to continue speaking with your bank and we highly recommend you do this, however we must note any chargeback requests are strictly against our T & C's.
We pride ourselves on fairness, and treating our customers the same, as you can imagine, if we refunded you and not the next customer, this would not be fair on either party.
We would also like to note that if someone is dissatisfied with a particular course, or there is another reason they feel that their experience has been disrupted at the fault of The Coaching Masters, we do not engage in deceptive practices to retain the payment and we will always work with the customer to ensure a resolution is made.
Our commitment at TCM is to prioritize our customers' satisfaction, evident in the numerous positive reviews on our Trustpilot page and our website.
Looking back at previous correspondence with yourself and the team, we can see we have gone to lengths to support you with your coaching journey, and as stated before by yourself you have been extremely satisfied with the courses you have taken with us.
We hope this clarifies your concerns, you are a valued member of the community and if there is anything further you would like to discuss please contact our dedicated customer service team at https://thecoachingmasters.com/contact/
Best Wishes,
The Coaching Masters Team
Reply from The Coaching Masters
Hi Christine,
Thank you for taking the time to provide your feedback. However, after searching our system, we couldn't find your name, suggesting that you may not be a customer of The Coaching Masters.
We'd like to address the notion that you were removed because you questioned things. We actively encourage our students to share their thoughts, and we regularly reach out for feedback to improve our business.
If you believe this is a misunderstanding and you are indeed our customer, please contact our dedicated customer service team at https://thecoachingmasters.com/contact/ so we can discuss this in more detail.
Best regards,
The Coaching Masters Team
If your ready to change your Mindset then is is for you.
I completed the Accreditation course in Sept 2022 - Dec 2022, I'm also working through my coachflix foundation course as well as the Expendtial Growth Course. I cannot thank TCM enough for change I needed on myself or for myself in order to make changes in my life. I cannot thank Lewis and Liam for keeping it real and genuine.Turning their personal pain, adversities into a positive outcome. They are 100% authentic
This Accreditation especially has helped me many times over since completing it. Has helped me through a burnout in Feb 2023 (caused by nursing role), changing of careers as well as the ignition to stop settling for less. Have met some amazing people with life changing experiences who want to help others as well as a great customer service support team especially Sarah. The Coaching Master course are well organised in their course content, assessments and with life access, modules have a wealth of information and tools to use.
I've been to university, I'm a nurse, served in the army reserves and a holistic therapist practitioner and the fact is, that like any other training you have to put in the work, the effort and have the passion to want to achieve the goals. TCM gives you the foundation to do that. My burn out was caused by me giving 150% in a career that under values, underpays and refuses to change its culture. The coaching course skills can be applied to your present job, future job/volunteering as well as your business. Nobody teaches you to be a coach in nursing but my natural instincts and skills has been enhanced with the coaching skills I've learnt and now applied to my colleagues and students issues/situations with great outcomes as well as with my holistic clients. So if your a people's person, empathic, always wanting to help others, turn your own life around then this is for you. Invest in yourself.but only if your willing to put in the work on yourself, facing your fears ...but doing it anyway.
November 28, 2023
Unprompted review
Reply from The Coaching Masters
Hi Sandra,
Thank you for your lovely review and your kind words. We are so pleased that the courses, training, and being part of our community have helped you through some really tough times. We are also really glad that you have taken on all the training and are using the coaching skills in different areas of your life.
The TCM Team
Unethical MLM
A colleague of mine paid a whopping £4000 for two coaching seminars with this company and has been harassed via email, text and phone to pay more money for more "essential" training and to recruit more potential coaches ever since. In short, it is structured entirely like an MLM. A total scam.
A very easy Google shows this company has been dissolved and is not trading legitimately. I called to enquire about this and was shouted at very aggressively and hung up on, which did nothing to aid my concerns. I then commented on their Instagram account to see if I would get a better response that way and was instantly blocked (within 30 seconds!). Do not trust the positive reviews or comments because they are clearly heavily policing them. I smell a huge rat.
November 24, 2023
Unprompted review
Reply from The Coaching Masters
Dear Sarah,
Thank you for taking the time to provide your feedback. Firstly, we couldn't find your details in our system, indicating that you're not currently a student with The Coaching Masters.
I'd like to address your concerns:
We want to reassure you that we are an official coaching academy and certainly not a "SCAM." Please feel free to explore our positive reviews and hear from our satisfied students who have successfully established their coaching businesses.
We do not pressure our students to pay more money. While we offer additional courses to further their education, enrollment in these courses is always the student's choice, and we provide support throughout their learning journey.
You mentioned calling us and being shouted at. Currently, we don't have an inbound telephone number, and most of our communication occurs via email and Zoom calls. Additionally, we couldn't find any record of emails you may have sent to the business.
To address your concerns about our company structure, we initiated a new company during an investment round in 2022. This new entity, The Coaching Masters Group Limited (Company number: 13902979), was established for cleaner records and eligibility for the Entrepreneurs Investment Scheme (EIS). The Coaching Masters is a brand representing multiple entities within our organization, with international incorporations under our U.K. holding company, The Coaching Masters Group Ltd.
We hope this clarifies your concerns. If your friend wishes to discuss this privately, please encourage them to reach out to us via our contact page at https://thecoachingmasters.com/contact/.
Best regards,
The Coaching Masters Team
I signed up but cancelled my membership…
I signed up but cancelled my membership and have still been charged for a second month
November 10, 2023
Unprompted review
Reply from The Coaching Masters
Hi Chris,
Thank you for taking the time to write a review. Feedback from our students is really important to us and we take all feedback seriously.
Please accept our sincerest apologies that your membership cancellation request has not been fulfilled, we are unsure why this occurred and would love the chance to look into this further to ensure this doesn't happen in future.
We ask that you please reach out to our Customer Service Team via this link so that we can issue a refund for you right away https://thecoachingmasters.com/contact/
We are extremely sorry for the inconvenience, this is not the level of service we expect to provide our members and we hope to resolve this for you as soon as possible as your happiness is our number one priority
We hope to hear from you.
Many Thanks
The Coaching Masters Team
I don’t know where to begin or probably…
I don’t know where to begin or probably stop, these 2 guys re the real deal. They walk the walk and talk the talk, they are 100% genuine 100% committed to providing the best learning experience and guidance money can buy. And for that money, the value you get is unrivalled with amazing facilitators and customer service that will try move heaven and earth to help you achieve your goals.
It’s been a wonderful experience and I can’t recommend them enough.
October 21, 2023
Unprompted review
Reply from The Coaching Masters
Hi Robert,
Thank you so much for taking the time to share your thoughts and experiences with us.
Your satisfaction is our top priority, and we're delighted to know that our facilitators and Customer Service team have met your expectations.
Your recommendation means the world to us, and we can't express how much we appreciate your support.
It's customers like you who motivate us to continue going above and beyond to help individuals like yourself achieve their goals.
Should you ever need further assistance or have any feedback to share, please don't hesitate to reach out to us. We're here to support you every step of the way.
Thank you once again for your trust and for being a part of our community.
Best Wishes,
The Coaching Masters Team
Payment taken from cancelled account…
Cancelled my subscription on the 25th of September at 09:37 (I have the screenshot from within their app to prove.
Yet here we are on the 6th October and they’re taking another payment.
Pressure selling tantamount to hounding, inbox bombing with emails.
Sadly for me the whole setup lacks authenticity and doesn’t endear me to them. Hence my cancelling membership after 19 days.
October 5, 2023
Unprompted review
Reply from The Coaching Masters
Hi Mr P Connor,
Thank you for taking the time to write a review. Feedback from our students is really important to us and we take all feedback seriously.
Please accept our sincerest apologies that your membership cancellation request has not been fulfilled, we are unsure why this occurred and would love the chance to look into this further to ensure this doesn't happen in future.
We ask if you could please reach out to our Customer Service Team via this link so that we can ensure your membership is cancelled and a refund is processed for you straight away: https://thecoachingmasters.com/contact/
We are extremely sorry for the inconvenience, this is not the level of service we expect to provide our members and we hope to resolve this for you as soon as possible as your happiness is our number one priority
We hope to hear from you.
Many Thanks
The Coaching Masters Team
Great, high quality teaching
The content taught in both the Accreditation and NLP courses is deep and rich and the teachers Liam and Lewis deliver the content at eye level and in a way that is both clear (no cryptic language!)and absolute fun to follow. The workshop facilitators Bonnie and Christina make sure to make you feel like you've really got this, creating an environment where it's safe to ask questions, but also open up about topics like fear and self doubt. Training with TCM has not only given me solid tools to coach others, but also helped me work on my own mindset and I've gained the confidence to believe in myself as a coach. And last but not least, there is the awesome customer support. You will never be left alone with any questions and the quickness and friendliness with which inquiries are treated is amazing! I can truly recommend training with The Coaching Masters!
September 29, 2023
Unprompted review
Reply from The Coaching Masters
Hi Agakura,
Thank you for your fantastic review of our Accreditation and NLP courses at The Coaching Masters. We're thrilled to hear about your positive experience and the impact our team has had on your coaching journey.
Liam, Lewis and the team, strive to make the content engaging and approachable, ensuring that it's both clear and enjoyable for all our students. We're delighted to know that you found the content deep and rich without any cryptic language.
Bonnie and Christina, our workshop facilitators, play a crucial role in creating a safe and supportive environment for all our learners. We understand the importance of addressing topics like fear and self-doubt, and we're here to help you overcome these challenges.
It's incredibly rewarding to hear that our courses have not only equipped you with valuable coaching tools but have also boosted your self-confidence. Your success as a coach is a testament to your dedication and the power of our courses here at TCM.
Our Customer Service team is here to assist you at every step, and we're pleased to know that you've had a positive experience with their quick and friendly assistance.
Thank you for recommending The Coaching Masters, and we're excited to see you continue to flourish in your coaching journey.
If you have any more questions or need further support, please feel free to reach out.
Best Wishes,
The Coaching Masters Team
Highly recommended - can't fault them!
I first signed up with The Coaching Masters 18 months ago, and I'm currently completing my third course with them. I just want to say that the quality of the training I've received from TCM has been second to none and the customer service fantastic, especially when I recently had to take a break from my studies due to a health scare - nothing has ever been too much trouble! It's been as much an intense personal development journey as it has been training, to the point that I feel like a different person entirely to when I first joined, feeling so confident and on the verge of finally launching my own coaching business - I have no doubt whatsoever that I'll make a success of it, not least because of the incredible support network I've been able to build for myself as an entrepeneur through the connections I've made through TCM. I really can't recommend the company highly enough, if you want to train as a coach - this is the company who will help you become the best coach you could hope to be!
September 22, 2023
Unprompted review
Reply from The Coaching Masters
Hi Sally,
Wow, what an incredible journey you've had with The Coaching Masters! We are truly honoured to have been a part of your personal and professional development over the past 18 months.
Your testimonial is a testament to the dedication and hard work you've put into your studies and personal growth. We're thrilled to have been able to support you during your health scare, and it's our pleasure to assist you in any way we can.
It's inspiring to hear that you've not only gained valuable coaching skills but also transformed into a more confident and empowered individual. Your impending venture into launching your own coaching business is a testament to your dedication and perseverance.
The connections and support network you've built through TCM are invaluable, and we're delighted to have played a part in facilitating those connections. Building a strong entrepreneurial community is essential, and we're glad to see you thriving in this regard.
Thank you for your enthusiastic recommendation and for choosing us as your coaching training partner. We have no doubt that you'll achieve great success in your coaching journey, and we're here to support you every step of the way.
If you ever need further assistance or have more to share, please don't hesitate to reach out.
We're excited to see what the future holds for you!
Best Wishes,
The Coaching Masters Team
Simply wow! I have recently completed the Holistic…
I have recently completed the Holistic Modalities course and I must say what a fantastic course! Even more impressive for me was the fact that this really is a wonderful company who not only support and connect everyone but are also genuine and trustworthy. I would wholeheartedly recommend The Coaching Masters from personal experience. One of the best things I have ever done being part of them!
September 20, 2023
Unprompted review
Reply from The Coaching Masters
Dear Valued Member,
We are truly grateful for your kind words regarding our Holistic Modalities course. It's fantastic to hear that you had a wonderful experience with us.
At The Coaching Masters, we are dedicated to not only delivering high-quality courses but also to building a supportive and trustworthy community. Your positive feedback reaffirms our commitment to this mission.
Your wholehearted recommendation is the best compliment we can receive, and we're thrilled that you've found this journey to be one of the best things you've ever done.
Should you ever want to share more about your experience or if you require any further assistance, please feel free to reach out.
We are here to support you on your path to personal and professional growth.
Wishing you continued success and fulfilment in your holistic coaching journey!
Best Wishes,
The Coaching Masters Team
The Coaching Masters in my opinion use…
The Coaching Masters in my opinion use High pressure Sales Techniques to sell their accreditation courses which are sold at Extortionate cost to their new students.
I was blocked and had my subscription cancelled by the Coaching Masters with No explanation whatsoever no warning at all ! I don’t know if I broke a rule in their Facebook group because I haven’t been informed. I’m very hurt and very angry about how I have been treated. The Coaching Masters have acted in an unprofessional way, The Coaching Masters do not like Competitors they refer to them as Bullies! I am trained in Sales/Mental Health/ etc and this company should be investigated as they remind me of those Kirby vacuum cleaner salesmen who used to go door to door pressuring people to buy ! The first 6 lessons were all repetitive a complete waste of my time, I certainly wouldn’t buy an accreditation course from them.
September 20, 2023
Unprompted review
Reply from The Coaching Masters
Hi Sandra,
We appreciate you taking the time to share your thoughts and concerns about your experience with us here at The Coaching Masters.
We take all feedback seriously and want to address your concerns.
Firstly, we apologise for any frustration or disappointment you've experienced. It's important to us that our students have a positive experience with our programs, and it's clear that you feel that wasn't the case.
Our sales team understand that there will be doubts and the team will always support our members in making a decision that was right for them, we would never pressure any of our members into signing up to one of our premium courses if this was not a path they wanted to take, we understand that investing in yourself is personal choice and here at The Coaching Masters our integrity is extremely important to us, we pride ourselves on complete and utter transparency.
Regarding your subscription cancellation and the lack of explanation, we sincerely apologise for any frustration this may have caused, however from looking at previous correspondence the team did reach to you and made you aware of the reasons for their decision, and we ask you to refer back to those emails for clarification.
We would never refer to our competitors as ‘bullies’, we believe in healthy competition and don't condone negative language or behaviour towards others in the industry.
From having watched our recent confession within the community, you will see why we have made the recent changes we have within the business and the effect previous misinformation that was spread caused ourselves and the team.
We fully understand our membership is not for everyone, however we have a huge number of great reviews about the valuable content we do provide from our community.
We are truly sorry we did not meet your expectations this time, however if there is anything else we can do to support you, please do reach out to our customer service team and we will be more than happy to help.
We wish you all the best for wherever your journey takes you.
Many Thanks
The Coaching Masters Team
What makes the coaching master so…
What makes the coaching master so extremely life-changing is the community its a family. The accreditation course facilitators are one-of-a-kind and supportive they really want you active in your goals.
And the owners of the company are truly inspiring people and they really care about the community that they have built.
July 18, 2023
Unprompted review
Reply from The Coaching Masters
Hi Kelly,
Thank you for your heartwarming review!
We're thrilled to hear that our community has been life-changing for you.
We're here to support you in achieving your goals in anyway that we can.
We wish you all the best in your journey to coaching your way to freedom.
Best Wishes,
The Coaching Masters Team
Believe the hype.
Believe the hype.
Honestly, from the team, to the Co Founders, these guys all care. That’s priceless in this world.
Courses are absolutely unreal, thorough and engaging and now.. fully recognised everywhere that you need them to be.
If you are in two minds, know that me and all of the people Iv connected with and become friends with in this community would do it all over again.
Join us :)
June 12, 2023
Unprompted review
Reply from The Coaching Masters
Hi Claire,
We're genuinely touched by your glowing review! Your words are a testament to the heart and soul we put into our work here at The Coaching Masters.
Our team, including our dedicated Co-Founders, deeply care about our community, and your recognition of this is priceless to us.
We're delighted to know you've found our courses to be exceptional, thorough, and engaging and it's amazing to hear that you've not only gained knowledge but also connected with our wonderful community.
Thank you for your trust and your kind words.
We look forward to continuing supporting you throughout your coaching journey.
Best Wishes,
The Coaching Masters Team
Why I signed up for more courses
I have been a customer for a year now and am into my second course. Recently, I've signed up for a further two. Speaking to the Coaching Masters customer services is a delight. They listen, are quick to respond and always make me feel heard. The courses are of the highest quality. The explanations can be s bit long winded but the learning points are pure gold nuggets. Onboarding staff are as helpful as they possibly be, going way beyond their remit. I used to be suspicious that they just use good sales psychology but they have proved to be true friends to be called on at need. I cannot recommend this Company highly enough. I'm very satisfied with my training choice.
September 12, 2023
Unprompted review
Reply from The Coaching Masters
Hi Kassandra,
Thank you for being a valued customer for the past year and for sharing your wonderful experience with us. We're thrilled to hear that you've not only completed one course but are now into your second, with two more on the horizon!
It warms our hearts to know that you find interacting with our customer service and support teams delightful and that they make you feel heard. Providing excellent service and support is at the core of what we do, and your kind words reaffirm our commitment.
We appreciate your feedback on our courses, we always aim to provide our members and students with as much information and golden nuggets as we can!
We are pleased we have been able to change your mind on your suspicions. Our community and their happiness is our number on priority here at The Coaching Masters.
Thank you for choosing us for your training, and we're delighted to have you as a satisfied customer.
We look forward to supporting you throughout your journey to coaching your way to freedom.
Best Wishes,
The Coaching Masters Team
Be prepared to be wowed by The Coaching Masters
I've been a member of the Coaching Masters since May 2022 and never cease to be amazed by the value Lewis and Liam and the rest of the team offer to the community. They are constantly giving back.
The courses are comprehensive and provide endless opportunities for students to practice and increase their knowledge and experience through zoom workshops and support by the facilitators.
I am a Power Ranger, meaning that I've bought all of their courses, and am starting to reap the benefits from the coaching foundation I have received so far.
I highly recommend this training to anyone considering a future as a coach. You'll have a coaching tool kit to make you a success. All you have to do is take action and start helping your niche market.
September 11, 2022
Unprompted review
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