The Coffeevine Reviews 238

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I've been using Coffeevine for almost a year now and it's honestly Europe's best coffee subscription. Being cooped up at home during a tough 2020, having access to world-class coffee from across the w... See more

Company replied

Rated 5 out of 5 stars

Coffeevine always offers very exciting selection of coffee beans, it is a great way to treat your taste buds while sitting in your house. Global selection is always very exciting, I love the idea of s... See more

Rated 5 out of 5 stars

Without a doubt europes best coffee subscription service at the moment. Could not reccomend this subscription service enough!! You get to try a wide variety of amazing coffees from every corner of E... See more

Company replied

Rated 5 out of 5 stars

Well this is just a perfect way to get to know european roaster scene. All lots a perfect, sometimes very different from each other. Honestly I regret I didn't find it earlier. Thank you, the Coffee... See more

Company details

  1. Coffee Wholesaler
  2. Coffee Store

Written by the company

The Coffeevine brings you one step closer to the world's best roasters. Discover exciting and freshly roasted crowd pleasers alongside rare and unique lots and have your monthly coffee supply delivered straight to your door. We ship to hundreds of happy customers in over 40+ countries every month.


Contact info

4.8

Excellent

TrustScore 5 out of 5

238 reviews

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Rated 5 out of 5 stars

Excellent coffee selections!

Excellent coffee selection from all regions. No other subscription I know offers such a variety of the best roasters and coffees. Top fast and friendly client service, too.

March 21, 2022
Unprompted review
Rated 4 out of 5 stars

The Coffeevine is a must!

The coffee were shipped in time but the standard delivery delayed of a week, next time I'll choos the DHL delivery.

The coffee are great, each of them has a stamp to recognize the different type of roasting. Definitely a recommendable solution for tasting coffee from all around the world!

July 22, 2021
Rated 5 out of 5 stars

Found a new favourite roaster

I was a little worried that the 250g packages might be too tricky to dial into my portafilter machine. But it worked out really well and I just loved the beans from Sloane! I would have never known about them or thought to search for beans from Bucharest. It's a treat getting such a nice selection brought to your doorstep.

July 22, 2021
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Reply from The Coffeevine

Hi Alexandra! That's so nice to hear. I do think that you meant Sloane, not Slurp :P

Rated 5 out of 5 stars

By far the best coffee subscription I've tried

Love it! Worth the price, as it saves me a lot of time researching which coffees I would like to try next. Always a great selection and such a pleasant company. Also love their Instagram (especially how passionate the owner is about the coffees he choses each month) and all the tips regarding brewing the coffees.

July 20, 2021
Rated 4 out of 5 stars

Have loved being a member of this coffee subscription.

Being subscribed to the Coffeevine has been a great experience, in particular while stuck in the house for this past year. Their customer service is "rock star" solid & it is great when the owner contacts you by name. Deliveries have always been on-time, and the only issues I've had were due to my own error, but still helpfully resolved by the company.

Coffee selection is always interesting and of outstanding quality. I only ding 1 star due to the cost, and I think 4.5 would be more accurate :) In every other way, the service, the coffee, the company are outstanding and should be a model for other businesses to follow.

May 27, 2021
Unprompted review
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Reply from The Coffeevine

hi Dave. Thank you for your kind words. I appreciate you referring to our customer service as 'rock star' and that you love our coffees. Of course, the kind of coffees that we work with come at a price but if you were to source all three coffees directly from the roasters, you'd end up paying much more. That is why a coffee subscription is such a wonderful way to explore what's out there and discover something new every month.
I hope we can welcome you back again soon!

Rated 5 out of 5 stars

Come for Coffee, Stay for Community!

How many coffee subscriptions know you by name from your Instagram handle? Count 1 - coffeevine! Coffeevine is more than just coffee delivered to your door - it's a global community and a chance to 'travel' Europe roaster by roaster!

May 10, 2021
Rated 5 out of 5 stars

I love The Coffeevine

I love The Coffeevine. Always the best coffees, punctual delivery and exciting content on instagram - interviews with the roasters etc. Coffee tastes so much different afterwards.

May 10, 2021
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Reply from The Coffeevine

Hi Janis. Thank you so much for your lovely words. It makes us super happy to know that you like our content and the delivery is on time. Glad to have you as our customer!

Rated 4 out of 5 stars

Great for finding new roasters

Great option to find new roasters, very informative emails, shipping is on time as well. I personally would prefer more fruity coffees but I did find some that I really enjoyed. All in all it seems that the “classics” are chosen more often (chocolate, nutty).

May 10, 2021
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Reply from The Coffeevine

Hi Lenka. We always strive to provide a fresh selection of diverse and seasonal coffees that are roasted by lots of different roasters. What is fruity and what is not is highly subjective and not all coffees have the same characteristics but our goal to offer something unique and delicious every month that tells you the story of each origin and the roaster. We hope our future boxes will be more to your liking.

Rated 5 out of 5 stars

Best coffee subscription ever!

To be honest: it was also my first subscription. It's that week in the month to which I'm really looking forward: 2 surprise packs of high-quality coffee in my physical inbox. I have never been disappointed since the last almost 4 years.

May 10, 2021
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Reply from The Coffeevine

Hi Holger. Thank you for being such a long term customer and for writing such lovely words. It's so nice to know that we can build long term relationships with coffee-loving individuals like yourself and provide you with a unique coffee experience like no other.

Rated 5 out of 5 stars

I have tried several specialty coffee…

I have tried several specialty coffee subscriptions and Coffeevine is by far and without comparison the one I’ve been most satisfied with. Every month I look so much forward to the box, and the coffees have never disappointed.

May 10, 2021
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Reply from The Coffeevine

Hi Jesper. Wow. So much praise! Thank you for this review. It means the world to us!

Rated 5 out of 5 stars

Best coffee subscription in Europe!

I've been using Coffeevine for almost a year now and it's honestly Europe's best coffee subscription. Being cooped up at home during a tough 2020, having access to world-class coffee from across the world roasted to perfection really made a difference. As a coffee aficionado, being able to taste brews from Ethiopia or Colombia or Brazil wouldn't have been this easy without Coffeevine. Alex and team are doing a fantastic job. Cheers!

February 23, 2021
Unprompted review
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Reply from The Coffeevine

Awww thank you Prajay. It's so nice to hear that you love what we do and that we can add a bit of sprakle to your life. We really appreciate having you as our customer!

Rated 5 out of 5 stars

Best coffee subscription to discover coffee

Coffeevine is the best coffee subscription so far. The delivered coffees are always great. Of course, once in a while there are coffees, which are not as good as others, but first of all taste is different and second of all the average quality/ taste is really high. I like especially three things about the Coffeevine.
1. They are focused on Ethopian coffees. In each months box is at least one Ethopian coffee, as far as I can remember. Sometimes even more. I had my best Ethopian coffees with the Coffeevine, especially the one from KAWA (Paris, France) was mind-blowing. Everybody out there loves this kind of coffee, so the focus ist perfectly set.
2. I love to discover new roasters all over Europe. Some are so small, that I would not have discovered these roasters, like Tané (Leuven, Belgium). But it is even nice to try the best and well-known roasters like La Cabra, Drop Coffee or Morgon Coffe Roasters.
3. The customer service is the best. I had problems with the delivery twice. Once it was the Coffeevine's fault (mistakes will allways happen), once it was the fault of the German deluvery company. Both times the Coffeevine responded very quickly to my request. Both times they excused for the mistakes and the resulting circumstances (even it was not their fault one time) and have fixed the problems quickly and easily.
Overall, the Coffeevine is great if you want to discover the world of coffee (different origins, processes, varieties etc.) and/ or if you want to discover the best and the most emerging roasters all over Europe.
As mentioned the customer service is superb.

February 15, 2021
Unprompted review
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Reply from The Coffeevine

Hi Matthias. Thank you for the detailed and wonderful review. For us, the most important thing is that you as have the best possible experience and that includes a seamless delivery and outstanding selection of coffees. Knowing that you love our selections makes us very proud and happy to have you as our customer.

Rated 5 out of 5 stars

The best out there

Without a doubt, the best coffee subscription out there. Great price-to-value ratio as well as an interesting and diverse selection of coffees each month.

February 8, 2021
Unprompted review
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Reply from The Coffeevine

Hi Mikko. Thank you for such lovely words. We strive to offer a special experience to each and every one of our customers and knowing that you're happy makes us very happy! To many more years together :)

Rated 1 out of 5 stars

Unhelpful and rude

Unhelpful and rude - stay away from them, one of the worst customer service experiences I've had in my life. They took my money and forgot to send coffee for Christmas.

December 25, 2020
Unprompted review
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Reply from The Coffeevine

Indeed, our team made a mistake while preparing the order for this customer and once the error was uncovered, we offered various ways to make it up to the customer, all of which were rejected. Naturally, we issued a full refund right away.

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