I ordered some sale merchandise and the order showed an addition discount. However, when I saw the confirmation copy I was charged the higher price. I called customer service and verified that the 40... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Although the packing list included both the towel set and the extra wash clothes, the latter were not in the shipment. Hence, I had to call for those to be sent separately. The Company Store just need... See more
Company replied
Great quality products, lovely colors and patterns, and excellent customer service! I have several sets of their sheets and duvet covers. On the recent end of season sale, I bought some things, and... See more
Company replied
I've had many bad experiences with other companies (especially when the item was fabric)...ordering something that turned out to be less than expected. However the quality and appearance of this beds... See more
Company replied
Company details
- Bedding Store
- Bedroom Furniture Store
- Decoration and Interior Design Store
- Furniture Store
- Linens Store
- Mattress Store
Written by the company
For over 114 years, The Company Store has set the standard for premium bedding, bath essentials, and home décor. Built on a legacy of craftsmanship and the finest materials, our products blend timeless design with everyday comfort. From luxurious sheets and cozy comforters to curated home accents, every piece is thoughtfully crafted to create spaces that feel as good as they look—delivering lasting quality for generations. Explore more at TheCompanyStore.com.
Contact info
1200 Harbor Blvd. Floor 9, 07086, Weehawken, United States
- 1-800-323-8000
- custserv@TheCompanyStore.com
- thecompanystore.com
4.1
Great
459 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 89% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love the quality of the bedding!!
I love the quality of the bedding and am thrilled when I can find a deal on another fantastic item!!
April 9, 2026
Unprompted review
Reply from The Company Store
Hi. Thank you for your kind feedback—we truly appreciate you taking the time to share your experience. We’re so happy to hear that you love the quality of the bedding and enjoy finding great deals on pieces you love. It means a great deal to us to bring both value and quality to your home, and we look forward to helping you discover more favorites in the future.
I am very pleased with the alternative…
I am very pleased with the alternative down pillows. They are dreamy, lush and sumptuous.
April 10, 2026
Unprompted review
Reply from The Company Store
Hi. Thank you for your kind feedback—we truly appreciate you taking the time to share your experience. We’re delighted to hear that you’re so pleased with the down alternative pillows and that you find them dreamy, lush, and sumptuous. It means a great deal to us to provide comfort you can truly enjoy, and we look forward to serving you again in the future.
New pajamas are fantastic
New pajamas are fantastic. Hard to find all cotton items these days and you guys always have them! I can't wait for warmer weather as these are for summertime. They look great.
April 9, 2026
Unprompted review
Reply from The Company Store
Hi. Thank you for your kind feedback—we truly appreciate you taking the time to share your experience. We’re so glad to hear that you’re enjoying your new pajamas and that our all-cotton options continue to meet your expectations. It’s wonderful to know you’re looking forward to wearing them in the warmer months and that you love how they look. We look forward to helping you stay comfortable and stylish all season long.
Excellent quality as always!
April 7, 2026
Unprompted review
Reply from The Company Store
Hi. Thank you for your kind feedback—we truly appreciate your continued support. We’re so pleased to hear that you find the quality excellent as always. It means a great deal to us to consistently meet your expectations, and we look forward to serving you again soon.
More green than pink/purple
My order arrived fairly quickly - about two weeks, although it seemed slow compared to Amazon deliveries.
The sheets are smooth and pretty, but the pattern looks different than it did in photos. I liked the pink & purple flowers in the photos, but the flowers take a back seat compared to the amount of green in the leaves & stems in the actual product. I'm not a big fan of green, so I may return them. I don't know why the green didn't seem so predominant in the photos online.
April 10, 2026
Unprompted review
Reply from The Company Store
Hi. Thank you for your feedback—we truly appreciate you taking the time to share your experience. We’re glad to hear that you find the sheets smooth and pretty, though we’re sorry the pattern did not appear exactly as expected. Actual product color may vary from the images shown. Every monitor or mobile display has a different capability to display colors, and every individual may see these colors differently. In addition, lighting conditions at the time the photo was taken can also affect an image’s color. If you’d like to view the color in person before making a purchase, we offer complimentary swatches upon request. Swatches can be requested by contacting us via phone, email, or live chat. If you need any additional assistance, please do not hesitate to contact us at 1-800-323-8000, or you may email us at custserv@thecompanystore.com. Please note, we recommend contacting us via phone for immediate assistance. Your satisfaction is important to us.
I like the products at the Company…
I like the products at the Company store. I can count on the quality. Employees, I believe, are very careful making sure the products exceed the highest of expectations. I am a repeat customer.
April 9, 2026
Unprompted review
Reply from The Company Store
Hi. Thank you for your kind feedback—we truly appreciate your continued loyalty as a repeat customer. We’re delighted to hear that you enjoy the products and can consistently count on their quality. It’s especially meaningful to know you feel our team is committed to maintaining high standards and ensuring products meet expectations. We look forward to continuing to serve you and provide items you can rely on and enjoy.
Velvet flannel sheets
Soft, velvet flannel sheets. Smooth. Non-pilling cotton. This is my 4th set of these sheets. Love them!
April 7, 2026
Unprompted review
Reply from The Company Store
Hi. Thank you for your kind feedback—we truly appreciate you taking the time to share your experience. We’re so pleased to hear that you love the soft, smooth flannel sheets and that the non-pilling cotton continues to meet your expectations. It’s especially wonderful to know this is your fourth set, and we’re grateful for your continued loyalty. We look forward to providing you with many more sets you’ll enjoy.
It was effortless
It was effortless. Your on line catalog clearly showed the differences between your products so it was easy for me to choose what met my desires!
April 3, 2026
Unprompted review
Reply from The Company Store
Hi. Thank you for your kind feedback—we truly appreciate you taking the time to share your experience. We’re so pleased to hear that you found the online catalog clear and easy to navigate and that it helped you confidently choose the products that best met your needs. It’s wonderful to know the shopping experience felt effortless, and we look forward to continuing to make it just as simple and enjoyable for you in the future.
Look better than they feel
Package came promptly. Sheets are beautiful if a bit rough. Hoping they will soften with time.
April 5, 2026
Unprompted review
Reply from The Company Store
Hi. Thank you for your review. We are glad to hear your package arrived promptly and that you find the sheets beautiful, and we appreciate your feedback. We want to reassure you that with regular use and laundering, the sheets will naturally soften over time, becoming even more comfortable while maintaining their quality and durability. If you need any additional assistance, please do not hesitate to contact us at 1-800-323-8000, or you may email us at custserv@thecompanystore.com. Please note we recommend contacting us via phone for immediate assistance. Your satisfaction is important to us.
I like the percale sheets
I like the percale sheets. I gave 7 sets!
Now awaiting info concerning pictures I sent for a comforter that has not held up.
April 7, 2026
Unprompted review
Reply from The Company Store
Hi. Thank you for sharing your concerns with us. We are glad to hear that you like the percale sheets and appreciate your feedback. For immediate assistance regarding the comforter and the pictures you sent, we recommend contacting us directly via phone or live chat, as responses through social media channels and email may take longer. If you need any additional assistance, please do not hesitate to contact us at 1-800-323-8000, or you may email us at custserv@thecompanystore.com. Your satisfaction is important to us.
One ordered item was not in the box
One ordered item was not in the box. I have sent a request for refund to Customer Service.
April 6, 2026
Unprompted review
Reply from The Company Store
Hi. Thank you for sharing your concerns with us. We are very sorry that one of your ordered items was not included in your package, and we apologize for the inconvenience. For immediate assistance regarding the missing item, we recommend contacting us directly via phone or live chat, as responses through social media channels and email may take longer. If you need any additional assistance, please do not hesitate to contact us at 1-800-323-8000, or you may email us at custserv@thecompanystore.com. Your satisfaction is important to us.
Great Quality and Fabric
I love the quality and fabric of my purchases. They were so nice I purchased some for gifts.
I wish you would bring back the Legend dot sheets. They were perfect.
March 20, 2026
Unprompted review
Reply from The Company Store
Hi. Thank you for sharing your feedback. We are so glad to hear that you love the quality and fabric of your purchases and that they were special enough to share as gifts, and we truly appreciate your loyalty. We also appreciate your feedback regarding the Legend Dot sheets, and your request has been shared with our team for consideration as we continue to evaluate our product offerings.
Coordinating pieces tough to find
I have loved everything I have gotten from Company Store BUT I don't understand finding coordinating pieces are not readily available
I bought a patchwork quilt and shams that I love. But there are NO sheets that match
I just bought sheets and pillow cases. There is not a quilt/duvet cover that matches. Also, looks like there's blue in the pic and iRL, it's purply and no blue at all
April 1, 2026
Unprompted review
Reply from The Company Store
Hi. Thank you for sharing your concerns with us. We are sorry for the frustration caused by the difficulty in finding coordinating pieces for your patchwork quilt and shams, and we truly appreciate your feedback as it helps us improve our product offerings. Please note that actual product color may vary from the images shown, as every monitor or mobile display has a different capability to display colors, and lighting conditions at the time the photo was taken can also affect how the color appears. If you would like to view the color in person before making a purchase, we offer complimentary swatches, which can be requested by contacting us via phone, email, or live chat. If you need any additional assistance, please do not hesitate to contact us at 1-800-323-8000, or you may email us at custserv@thecompanystore.com. Please note we recommend contacting us via phone for immediate assistance. Your satisfaction is important to us.
Great product and prompt delivery.
April 3, 2026
Unprompted review
Reply from The Company Store
Hi. Thank you for your review. We are delighted to hear that you are pleased with your purchase and that it arrived promptly, and we truly appreciate you sharing your positive feedback.
Good price and lovely flannel!
Good price and lovely flannel!! I love the quality of flannel sheets that The Company Store carries. I have never been disappointed in my purchases from them.
April 3, 2026
Unprompted review
Reply from The Company Store
Hi. We are so glad to hear that you love the quality of the flannel sheets from The Company Store and that your experience has consistently been positive, and we truly appreciate your continued support and kind feedback.
Mostly satisfied
I waited until my sheets & pillowcases were laundered and in use to submit a review. Pluses are the quality of the percale & no shrinkage. Very comfortable. Nice size on top sheets & pillowcases (king & standard). No ironing needed when promptly removed after drying. Only thing I’m not pleased about is the fit of the bottom sheet. It’s looser than I like. The elastic all around the hem doesn’t give the snug fit I prefer. Had I realized the sheet was made this way, I wouldn’t have purchased it. I don’t remember that being mentioned in the research I did before purchase. That keeps me from giving a 5-star review.
April 3, 2026
Unprompted review
Reply from The Company Store
Hi. Thank you for sharing your thoughts with us. We are glad to hear that you are enjoying the quality, comfort, and sizing of the top sheets and pillowcases, and we truly appreciate you taking the time to provide such a thoughtful review. Regarding the fit of the bottom sheet, we want to share that details about the depth it accommodates can be found in the product overview, and we provide a detailed product overview on every product page to help customers make informed decisions before purchasing. If you need any additional assistance, please do not hesitate to contact us at 1-800-323-8000, or you may email us at custserv@thecompanystore.com. Please note we recommend contacting us via phone for immediate assistance. Your satisfaction is important to us.
Fabulous color and heft
The quilt came very quickly and is a wonderful color and heft. It is a bid oddly sized for my king sized bed but I love the way it looks and feels to sleep tiwh
March 28, 2026
Unprompted review
Reply from The Company Store
Hi. Thank you for sharing your thoughts with us. We are so glad to hear that your quilt arrived quickly and that you love its color, weight, and feel, and we truly appreciate your feedback. We understand that sizing can vary slightly with certain designs, and we are happy that it still brings comfort and beauty to your bed.
Catalog company that sells sheets on the side
Home Depot bought The Company Store in 2017 and now it's online only. I made an order online and now I'm getting monthly catalogs.
The Company Store does not provide a self-service "Unsubscribe" button for their physical catalog on their website.
They have a "Manage Preferences" page for emails, but for the physical catalog, they force you to contact them directly. This is a common tactic used by legacy catalog brands to keep you on the mailing list as long as possible.
April 4, 2026
Unprompted review
Reply from The Company Store
Hi. Thank you for sharing your experience with us. We are sorry for any frustration caused by receiving physical catalogs, and we truly appreciate your feedback. To be removed from our catalog mailing list, customers may contact us directly via phone, email, live chat, or SMS, and our team will be happy to assist with your request.
Beautiful pillow slips
Beautiful pillow slips. Love the restful shade of blue. Quick delivery, too.
February 16, 2026
Unprompted review
Reply from The Company Store
Hi. We’re so glad to hear that you love the beautiful pillow slips and the restful shade of blue and that they arrived quickly. Your support means a lot, and we’re thrilled that you’re enjoying your purchase.
Product was in stock when I ordered it
Product was in stock when I ordered it, but 9 days later they sent an email to me stating it was not available and order was cancelled. It reminded me of the old "bait and switch" sale items.
When I emailed them about this, customer service did not address my concerns, only said I had not been charged. Not a company I would want to buy from.
March 31, 2026
Unprompted review
Reply from The Company Store
Hi. Thank you for sharing your experience with us. We are very sorry for the frustration caused by the cancellation of your order and for any disappointment this has caused. We attempted to obtain additional information regarding your order on April 1st; however, unfortunately, we did not receive a response. If you need any additional assistance, please do not hesitate to contact us at 1-800-323-8000, or you may email us at custserv@thecompanystore.com. Please note we recommend contacting us via phone for immediate assistance. Your satisfaction is important to us.
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