The Cornish Pasty Store Reviews 

526
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 138 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious taste and high quality of the products, often noting they are the best they've tasted and bring back nostalgic memories. The ordering process is frequently described as simple and efficient, with many appreciating the prompt and well-packaged delivery, ensuring items arrive frozen and in excellent condition. However, some customers experienced issues with delivery companies, reporting late arrivals and defrosted products, which led to dissatisfaction. A few other people also felt that the product quality was poor, citing rubbery pastry, lack of flavor, or insufficient filling, and some received incorrect quantities in their orders.

What people talk about most

Product

Customers had positive experiences with the product, frequently praising the delicious taste, perfect flavor... See more

Quality

Users describe positive interactions with quality, consistently praising the delicious taste and perfect... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed, efficiency, and timely... See more

Order

Customers consistently note positive experiences with order, praising the professional and straightforward... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and professionalism... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The pasties I purchased were delivered fast and efficient and on time and very well packed and I would have given 5 stars but for 1 problem I ordered 3 different types / filling to the pasties a... See more

Rated 4 out of 5 stars

Your staff are excellent and couldn't be more helpful. Your Prima pasties are great, just like I remember them when growing up in Cornwall. Unfortunately, you are let down by the delivery company w... See more

Company replied

Rated 5 out of 5 stars

Professional from beginning to end of my order and delivery. Tasted the Berryman's on day of arrival. Saving the rest for my 85th birthday next week to share with close friends of similar age! Delig... See more

Rated 5 out of 5 stars

2nd time ofordering .. faboulous service. St Agnes Bakery make such delicious pasties, always a reminder of special yearly holidays in our fave place. Didnt come with the "St Agnes Bakery" paper bag... See more

Company replied


Company details

  1. Food Products Supplier

Written by the company

Your favourite Cornish pasties, all in one place 📍 Sent ‘dreckly from the heart of Cornwall 🌊


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

526 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(526)

132 reviews in the last 12 months

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Rated 5 out of 5 stars

Gluten free pasties

It's not often to people with coeliac disease can get pasties. But this company is great you order online and they are delivered to your door. The pasties are lovely a real taste of Cornwall.

August 9, 2025
Unprompted review
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Reply from The Cornish Pasty Store

Thank you so much for your wonderful review! We’re delighted to hear that our pasties could bring a taste of Cornwall straight to your door, especially for those with coeliac disease.

It means a lot to us to provide delicious options everyone can enjoy.

Rated 5 out of 5 stars

John’s

Easy to use website, choices as to which bakery.
Excellent delivery service.
Overall a great experience from start to finish,not forgetting great pasties

August 7, 2025
Unprompted review
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Reply from The Cornish Pasty Store

Thank you for your fantastic review! We’re thrilled to hear you found our website easy to use and enjoyed choosing your bakery.

It’s great to know the delivery service and pasties met your expectations—your support means a lot to us.

Rated 5 out of 5 stars

2nd time ofordering .

2nd time ofordering .. faboulous service. St Agnes Bakery make such delicious pasties, always a reminder of special yearly holidays in our fave place. Didnt come with the "St Agnes Bakery" paper bags this time? which is a shame as I thought this was a lovley touch .. didnt interfere with the taste obviously .. just to improvise :-)

August 8, 2025
Unprompted review
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Reply from The Cornish Pasty Store

Thank you for your lovely feedback! We’re thrilled to hear our pasties from St Agnes Bakery brought back special holiday memories.

We’re sorry the paper bags weren’t included this time—they are a small touch we love adding, and we’ll make sure to pass your comment on to the team. We’re glad it didn’t affect your enjoyment of the pasties!

Thanks again for your support.

Rated 5 out of 5 stars

Easy to use web site and wow excellent

Easy to use web site and wow ! What a taste , Cornwall delivered to my door !! Amazing quality and excellent service . I will buy again .

August 4, 2025
Unprompted review
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Reply from The Cornish Pasty Store

Thank you so much for your wonderful review! We’re delighted to hear you enjoyed the taste of Cornwall delivered straight to your door.

It’s fantastic to know our website, pasties, and service all hit the mark. We can’t wait to welcome you back for your next order!

Rated 5 out of 5 stars

A Coeliac's wish fulfilled

My coeliac wife had missed genuine cornish pasties until now, pastry brilliant, filling superb ,frozen packaging and delivery excellent.

July 6, 2025
Unprompted review
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Reply from The Cornish Pasty Store

Thank you so much for your kind words! We’re delighted to hear that your wife has been able to enjoy genuine Cornish pasties again. It’s wonderful to know you enjoyed the pastry and filling, and that our frozen packaging and delivery met your expectations. We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Great service and tasty product

Great service and tasty product

August 1, 2025
Unprompted review
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Reply from The Cornish Pasty Store

Thank you for your kind words! We’re delighted you enjoyed our service and found the product tasty. We look forward to serving you again soon!

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect. I chose the Prima flaky pastry steak pasties and they were so nice. I have been trying pasties by post for a while to find which I like best and these are the tops so far. Delivery was great, in a polystyrene box with lots of frozen bricks inside to keep the items how they should be. We had two pasties straight away and put the rest in the freezer. I'll be back!

July 24, 2025
Unprompted review
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Reply from The Cornish Pasty Store

Thank you so much for your fantastic feedback! We’re thrilled to hear that you enjoyed the Prima flaky pastry steak pasties and that they’re your favorite so far. We’re also glad the delivery and packaging met your expectations to keep everything fresh.

Rated 5 out of 5 stars

A little piece of Cornwall delivered in a box

We had a holiday in Cornwall this year and each of us had a pasty at their shop in St Agnes - absolutely fabulous! Ever since I have yearned for another and another so ordered some on line. They were delivered on the Saturday I requested and in a polystyrene box with ice blocks. Well once cooked, they didn't disappoint. I ordered 6 and all my friends raved about them and a few of them asked for the website in order to order their own for the freezer. You can't go wrong getting these delights.

July 20, 2025
Unprompted review
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Reply from The Cornish Pasty Store

Thank you so much for your wonderful review! We’re thrilled to hear that your holiday memories in Cornwall inspired you to order our pasties again, and that they lived up to your expectations. It’s fantastic that you and your friends enjoyed them so much! We really appreciate you spreading the word and sharing our website with others.

Rated 5 out of 5 stars

Pasty memories

I have wonderful memories of over 20 holidays spent in Cornwall in the 50’s and 60’s, the latest being our honeymoon near Polzeath over 20 years ago. Pasties, cream teas and wonderful seafood are imprinted in my memories. We are planning our 20th wedding anniversary in St Agnes which brought on a longing for really good pasties in the area and recently ordered traditional pasties from your website hoping they would be what I was dreaming of! And, what a treat - I was transported back to my childhood and am so pleased to know we have found wonderful pasties on our holiday doorstep in 2027 to look forward to. Our thanks, Caroline

July 18, 2025
Unprompted review
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Reply from The Cornish Pasty Store

We’re truly honored to be part of your cherished connection to Cornwall and your upcoming 20th wedding anniversary plans! It means the world to us that our traditional pasties could transport you back to those special moments from your childhood. Wishing you a wonderful anniversary and many happy returns!

Rated 5 out of 5 stars

The Cornish Pasty Store has so many…

The Cornish Pasty Store has so many choices to pick from, not only a number of shops in Cornwall to where you want to buy your pasty from, but also cream and jam scones and many other items and many different pasty fillings to choose from. I can not believe you can have next day delivery if you shop before 4pm. We chose Steak Pasties from Prima Bakeries and had them pre-baked. They were delicious and felt like we were in Cornwall, we will definitely be ordering again, but will try some other bakeries, as we would also like to try flaky pastry. Well done for a fantastic selection of delicious choices and your over night delivery, for a morning delivery, which meant we could have these to eat at lunch time.

July 11, 2025
Unprompted review
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Reply from The Cornish Pasty Store

Thank you for your wonderful review. We're pleased you enjoyed the delicious Steak Pasties from Prima Bakeries and appreciated the wide selection available. It's great to hear that our next day delivery helped you enjoy a taste of Cornwall quickly. We look forward to helping you try more options soon.

Rated 5 out of 5 stars

Memory's

I haven't been down to Cornwall for a while my one good friend Niel who lived in stitians sadly moved to a different place and we always android aposty and a good point of Cornish beer.
The taste of your delicious fasties bring back happy memories thank you.

July 2, 2025
Unprompted review
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Reply from The Cornish Pasty Store

Thank you for sharing such a heartfelt message. We're glad our pasties could bring back happy memories of Cornwall and your times with your friend Niel. It means a lot to us to be part of those special moments.

Rated 5 out of 5 stars

Great customer service …

Firstly the pasty’s are just delicious my family love them and the don’t last long in our house 🤣
They are well made taste amazing and are such good quality and easy to cook
But their customer service is second to none I had a problem with the courier delivering a day late but Rebekah from customer service was brilliant and so helpful in sorting the matter out
Definitely highly recommended ⭐️⭐️⭐️⭐️⭐️

July 1, 2025
Unprompted review
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Reply from The Cornish Pasty Store

Thank you so much for your fantastic review! We're thrilled to hear your family loves our pasties, they really do disappear fast! 😄 It’s great to know you appreciate the quality and ease of cooking too. We're also glad Rebekah was able to help and resolve the delivery issue for you. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Excellent service

Excellent service, delivery arrived on thd expected day, nicely packaged and undamaged. Being a veggie pasty lover, it's great to have quality products to eat and to be able to avoid mushrooms as well. (ingredients list perfect)

July 4, 2025
Unprompted review
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Reply from The Cornish Pasty Store

Thank you for your kind words! We’re pleased your delivery arrived on time and in perfect condition. It’s wonderful to hear that our veggie pasties hit the mark, and that the clear ingredients list made your choice easy. We always strive to offer quality options for all our customers.

Rated 5 out of 5 stars

Love the Cornish oven pasties

Love the Cornish oven pasties, always delivered on time and cook to perfection, plenty of meat to veg ratio, don’t buy from anywhere else now.

June 2, 2025
Unprompted review
The Cornish Pasty Store logo

Reply from The Cornish Pasty Store

Thank you for your fantastic feedback! We’re thrilled to hear you love our Cornish oven pasties and that they consistently arrive on time and cook perfectly. It means a lot to know we’re your go-to supplier now!

Rated 5 out of 5 stars

Ordered pasties a few times…

Ordered pasties a few times now,received the latest just yesterday . Berrymans the best quality by far. Delivery delayed once, pasties arrived defrosted, replacements sent very quickly.
Delivery drivers should ensure someone answers the door, not dump it and run attitude.

June 25, 2025
Unprompted review
The Cornish Pasty Store logo

Reply from The Cornish Pasty Store

Thank you for being a loyal customer and for your kind words about our pasties—we’re delighted you think Berrymans offers the best quality! We sincerely apologize for the delivery delay and the issue with your pasties arriving defrosted. We’re glad our team was able to quickly send replacements.

Rated 1 out of 5 stars

I ordered them on 18/6/25 for delivery…

I ordered them on 18/6/25 for delivery on 24/6/25 but they did not arrive till 25/6/25 and when I opened the box they were completely defrosted and soggy so I have cooked straight away just going they are ok. I did email them in 24/6 asking where was my delivery not heard anything have now emailed regarding my delivery so waiting on a response. I won’t be ordering from them again very disappointed

June 25, 2025
Unprompted review
The Cornish Pasty Store logo

Reply from The Cornish Pasty Store

We're very sorry to hear about your recent experience and sincerely apologise for the delay and the condition your order arrived in. This is certainly not the standard we aim to deliver, and we completely understand your disappointment. Our inbox is empty, so we either haven't received this, or we had already replied - please check your spam inbox. If this has not been received, please contact us on customerservices@thecornishpastystore.co.uk

Rated 5 out of 5 stars

Easy, simple quality pasty’s

Been using Cornish pasty store now for over a year and never disappointed when ordering always go for prima as personal preference there the nicest they offer and always seem fresh and still frozen. I send them to my grandmother in Inverness too and they still always arrive in great quality.
Keep up the good service.

June 19, 2025
Unprompted review
The Cornish Pasty Store logo

Reply from The Cornish Pasty Store

Thank you so much for your continued support and kind words! We're delighted to hear that the Prima pasties are your favorite and that they arrive in great quality even all the way to Inverness. We really appreciate your loyalty and will keep working hard to maintain the service you expect. Thanks again!

Rated 5 out of 5 stars

Prima Bakeries Pasties

Received pasties on the date I chose when I put the order in. Well packaged and still frozen even in this hot weather. Love the bags that come with Prima bakeries pasties. Very tasty pasties. Thank you

June 18, 2025
Unprompted review
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Reply from The Cornish Pasty Store

Thank you so much for your wonderful feedback! We’re delighted to hear that your pasties arrived right on time, well packaged, and still frozen despite the hot weather. It’s great to know you enjoyed the taste and the little touches like the bags, we always aim to make the experience special.

We really appreciate your support.

Rated 1 out of 5 stars

PPLEASE DON'T WASTE YOUR MONEY!!!!

Actually sending my order would be an improvement. Is that constructive enough,?
I wish I'd read the other reviews on their Facebook page because recently people either don't receive their orders or what they receive is of poor, poor quality. What are my chances of getting a refund? How can this company expect constructive criticism??????

June 14, 2025
Unprompted review
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Reply from The Cornish Pasty Store

Hi Bernadette,

We're truly sorry to hear about your experience and understand how frustrating it is when expectations aren't met, especially when it comes to receiving your order on time and in the quality you were promised. This is not the standard we aim for, and we take your concerns very seriously.

If you have not already been in touch with us, please email customerservices@thecornishpastystore.co.uk with your order number so we can either locate your shipment or process a full refund.

The Cornish Pasty Store

Rated 5 out of 5 stars

Received my order as requested

Received my order as requested, look okay, to early to try and give a taste test, but will do at my leisure and requirement. This request for a review in my opinion sent far to early and previous.

June 6, 2025
Unprompted review
The Cornish Pasty Store logo

Reply from The Cornish Pasty Store

Thank you for your feedback and for taking the time to share your thoughts. We’re glad to hear your order arrived as requested and that everything looks good so far.

We appreciate your point about the timing of the review request, that’s really helpful for us to know. We hope you enjoy the pasties when the time is right, and we’d love to hear your thoughts once you’ve had the chance to try them!

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