Cornwall Hamper Co. Reviews 

122
TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Was given two vouchers as a gift, spent over 4 hrs over the period of a week trying to place orders without success as website kept cancelling vouchers even though transaction was not completed. Gave... See more

Rated 1 out of 5 stars

I purchased a Cornish clotted tea hamper with clotted cream fudge however the fudge did not arrive. I emailed and 13 days later got a reply to say that they would refund me for the missing item how... See more

Company replied

Rated 5 out of 5 stars

I have purchased three Cornish Afternoon Tea hampers recently. Two were gifts and the other for personal use. The verdict all round was that the contents were really lovely. The deluxe hamper contain... See more

Company replied

Rated 1 out of 5 stars

Very difficult company to get hold of. I tried e-mailing, calling and messaging on Instagram to double-check they had amended the recipients postcode (which had accidentally auto-filled with my hom... See more

Company details

  1. Pastry Shop

Written by the company

The Cornwall Hamper Company offers a wide choice of Cornish Hampers, specially-chosen selection from our sumptuous range of wonderful Cornish food & drink


Contact info

2.3

Poor

TrustScore 2.5 out of 5

122 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.3

All reviews

(122)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Scrumptious Cornish Cream Tea

Although I am yet to sample one of these cream teas I have given them as gifts on several occasions. The thanks I have received go beyond normal politeness. All recipients have been effusive in their praise and all have commented on the deliciousness of the Cornish goodies. Ordering was uncomplicated and delivery was efficient. I am totally delighted with the service provided and sincerely hope someone might send ME a Cornish hamper soon!

April 3, 2021
Cornwall Hamper Co. logo

Reply from Cornwall Hamper Co.

Thank you Heather, that's lovely to hear. Let's hope you have a special occasion soon and receive a hamper to celebrate with!

Rated 4 out of 5 stars

Its the perfect gift solution when you…

Its the perfect gift solution when you cannot meet with family and friends.

April 3, 2021
Cornwall Hamper Co. logo

Reply from Cornwall Hamper Co.

Thank you Pauline, yes, we have found over the last 12 months that our hampers have been very popular for bringing family and friends together virtually whilst holidays to Cornwall are not possible.

Rated 5 out of 5 stars

Top-quality hamper from the team at…

Top-quality hamper from the team at Cornwall Hamper, we will certainly look to use again in the future.

A great Cornish company providing a high service.

Well Done!
Mr J

April 3, 2021
Cornwall Hamper Co. logo

Reply from Cornwall Hamper Co.

Thank you Mr Jasper, we are delighted to hear that you will be shopping with us again!

Rated 5 out of 5 stars

Lovely little hamper

Lovely little hamper, the gift recipient was thrilled. They kept me informed and up to date on delivery. Highly recommend

April 3, 2021
Cornwall Hamper Co. logo

Reply from Cornwall Hamper Co.

Thank you Claire, we like happy customers. It's good to know that it all went well.

Rated 5 out of 5 stars

Delivered fresh and on time

Delivered fresh and on time. Only down side was the cost for delivery in a Saturday but the package made up for it. Thank you

April 3, 2021
Cornwall Hamper Co. logo

Reply from Cornwall Hamper Co.

Thank you for your review Ruth. There is a premium attached to Saturday delivery by our courier, but we are delighted to hear that the hamper made up for it .

Rated 5 out of 5 stars

Very efficient from the moment I placed…

Very efficient from the moment I placed the order til it was delivered. Was kept informed of what was happening with order and then given an hour time slot on day of delivery. As the hamper was a gift one was for my son’ s birthday and one for friends golden wedding anniversary I’ve not sampled the items but the recipients say the food and drink was of good quality and delicious . I would definitely use this company again and recommend them

April 3, 2021
Cornwall Hamper Co. logo

Reply from Cornwall Hamper Co.

Thank you for your review, we are delighted that our hampers have been well received. Very lovely gifts for both Anniversares and Birthdays! We hope to see you again.

Rated 5 out of 5 stars

First class service

First class service, delivered when they said!

April 3, 2021
Cornwall Hamper Co. logo

Reply from Cornwall Hamper Co.

Thank you for your review. We like to hear that everything went according to plan.

Rated 4 out of 5 stars

The service was excellent

The service was excellent and I was given a 1 hour time slot so I could tell recipient when it was due. Both hampers have been well received and I have been told really tasty. Would have given 5 stars but found website a bit difficult to use.

April 3, 2021
Cornwall Hamper Co. logo

Reply from Cornwall Hamper Co.

Thank you Sue, we are pleased to hear that the hampers were well received. If you experience issues with the website in future, we are happy to take orders over the phone too.

Rated 5 out of 5 stars

I ordered the salty sea dog hamper…

I ordered the salty sea dog hamper which was beautifully presented in a gorgeous basket. The delivery was prompt.

April 2, 2021
Cornwall Hamper Co. logo

Reply from Cornwall Hamper Co.

Thank you Penny, the Salty Sea Dog is definitely a favourite! We are pleased to hear it all went well.

Rated 5 out of 5 stars

Needed something different for 50th…

Needed something different for 50th birthday. Great customer service as I had senior moment. I wrote my own post code not the one where it should be delivered. One phone call all sorted. Will be using this company again - this was the first time.

March 4, 2021
Unprompted review
Cornwall Hamper Co. logo

Reply from Cornwall Hamper Co.

Thank you for your review, it's very much appreciated! We try to make sure the orders run as smoothly as possible. We look forward to seeing you again.

Rated 5 out of 5 stars

fabulous service again

Once again a fabulous service from Cornwall Hamper Co, great produce, lovely presentation, ontime delivery! will definitely be using again!

March 3, 2021
Cornwall Hamper Co. logo

Reply from Cornwall Hamper Co.

Thank you Nicky! We look forward to sending more hampers on your behalf, maybe you'll get one in return too :-)

Rated 5 out of 5 stars

Excellent company

Easy to book online and regular emails of progress. Hamper looked lovely and tasted delicious. Turned up on time so overall experience was excellent.

February 10, 2021
Unprompted review
Cornwall Hamper Co. logo

Reply from Cornwall Hamper Co.

Thank you for your kind words. We are delighted that the hamper was well received.

Rated 1 out of 5 stars

Struggling to place an order

Struggling to place an order, website after choosing, when wanting to place order and pay, not able to do so. Tried many times and just about to give up.
HM

February 9, 2021
Unprompted review
Cornwall Hamper Co. logo

Reply from Cornwall Hamper Co.

Good Morning, we are sorry you are experiencing difficulties in placing an order. We are available on the phone to take orders on 01637 876336 (option 3)

Rated 5 out of 5 stars

The ultimate comfort food

My order arrived very quickly, just as they said it would. The pasties were still perfectly frozen. I couldn't wait to try one so popped one in the oven as per instructions. Result: a beautiful, mouthwatering pasty. Lovely and tasty. The ultimate comfort food. 😋

December 19, 2020
Unprompted review
Cornwall Hamper Co. logo

Reply from Cornwall Hamper Co.

Thank you for your review, however, we don't supply frozen pasties. There are several hamper companies with a similar name who do supply them though.

Rated 5 out of 5 stars

A fix for Cornish lady

Being a Cornish lady l so miss my weekly pasty fix.
Yours arrived still beautifully packed & frozen but one was immediately in the oven.
I do an egg wash & wait, impatiently.
Proper job me hansome.

December 16, 2020
Unprompted review
Cornwall Hamper Co. logo

Reply from Cornwall Hamper Co.

Thank you for your review, however, we don't suppy frozen pasties. There are several hamper companies with a similar name who do supply them though.

Rated 5 out of 5 stars

Have used this company three times in…

Have used this company three times in the last 2 years. Product is always excellent, delivery on the date requested and in excellent condition. Would recommend to anyone, indeed my ex RN shipmate has ordered some for delivery to Scotland.

December 12, 2020
Unprompted review
Cornwall Hamper Co. logo

Reply from Cornwall Hamper Co.

Thank you for your review and your repeat custom, very much appreciated.

Rated 5 out of 5 stars

I ordered this as a thank you for a…

I ordered this as a thank you for a friend and she loved it. I would be nice to have a greater choice of wines but otherwise it makes a lovely present for someone far away

December 6, 2020
Cornwall Hamper Co. logo

Reply from Cornwall Hamper Co.

Thank you Debi, we're delighted your friend was pleased. We do try to stock as much variety as possible, and it is something we regularly monitor.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look