Thecraze Reviews 

138
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Evaluating 119 reviews, most reviewers were let down by their experience overall. Many consumers faced severe delivery delays, explaining that orders experienced extended processing times without prior notice. Shoppers frequently expressed deep frustration because customer service completely stopped responding to emails, and buyers found that there were no working phone numbers available for assistance. However, some customers also noted that their long-delayed packages eventually arrived safely after waiting for a significant period. A few reviewers mentioned finally receiving their requested items after weeks of waiting, though they observed that the overall product quality was only acceptable.

What people talk about most

Order

Users describe negative interactions with order processes, noting that prepaid items are frequently delayed... See more

Product

Consumers find product experiences to vary, with some concerns regarding delivery times after online... See more

Website

Reviewers highlight negative aspects of the website, frequently expressing deep dissatisfaction and advising... See more

Response time

Customers consistently report deep disappointment and frustration regarding response time. Consumers state... See more

Delivery service

Reviewers mention negative feedback about delivery service, noting that prepaid orders take months to arrive... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This company is nothing short of a fraud. Their customer service is absolutely terrible – no one responds to emails, calls, or complaints, and when they do, they give vague excuses instead of solv... See more

Rated 1 out of 5 stars

This so called The CRAZE.in is fraud organization and and surviving on cheating people. It is my humble request to everyone not to go with this online fraud marketing team. I have decided to take nece... See more

Rated 1 out of 5 stars

This so called The CRAZE.in is fraud organization and and surviving on cheating people. It is my humble request to everyone not to go with this online fraud marketing team. I have decided to take nece... See more

Rated 1 out of 5 stars

I had ordered grip for finger protection worth 800 rs . Till date I have not received any grip , there is no number to connect to them plus there is no response also . I really don’t understand why Go... See more


Company details


Contact info

1.3

Bad

TrustScore 1.5 out of 5

138 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.3

All reviews

(138)

113 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I have not received my order( LED…

I have not received my order( LED board A3 size), even after 6 months. After the first 2 months somebody replied to my email asking for clarification on the size of the board, A3 or A4, after which no other communication and no package received ever since. Order placed in august. Now It’s january.

January 4, 2026
Unprompted review
Rated 5 out of 5 stars

Fidget toy delivered

Hi, I am from mumbai. I read all below review post I ordered the product. I was very scared that my money might be lost now. Have ordered fidget toy ring for my kid.

However, would like to confirm that crazy has delivered my order post 2 months. I am very happy with the quality and it's just awesome.

So yes, it's genuine site and do deliver the orders
Date : 31st dec 2025

December 31, 2025
Unprompted review
Rated 3 out of 5 stars

Make them belive that you would buy more items from their website in future.

I missed some points in my previous review that when i got zero update on my order, i put another item to my kart to make them belive that i would perchase more item from their website in future/other days & then got logged out from the website. After more than three weeks they contacted me via email- reminding me to buy the item which i had put in my kart, i replied via that same email & asked about my first order, update on shipping, sent pic of my order with order no. and wrote that if i get my first order delivered then i would buy another item (which was in my kart). Maybe this trick worked for me (i really dont know). Try this trick.

November 23, 2025
Unprompted review
Rated 1 out of 5 stars

Totally fraud

Totally fraud . They did not deliver my product . I am waiting from October . And now December. So many times sent messages in Gmail. Don’t have any contact no. And i was trying to message on Instagram but there also don’t have messages option . We can’t message there .

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

This is a fake website

This is a fake website , they take orders and send confirmation email but never actually send the product, it is really sad to know that these many people got scammed. The most concerning thing is whenever you search in google for specific toys for kids , this website comes in first four recommendations :( we need to report instagram account and this website as fake on google.

November 22, 2025
Unprompted review
Rated 1 out of 5 stars

This website is fraudulent

This website is fraudulent. They display products, take payment, and then do not deliver. There is no valid customer service number, and they stop responding after one reply via email. The positive reviews on their site are paid and misleading. Please check independent Google reviews before purchasing from them.

November 7, 2025
Unprompted review
Rated 1 out of 5 stars

This so called The CRAZE.in is fraud…

This so called The CRAZE.in is fraud organization and and surviving on cheating people. It is my humble request to everyone not to go with this online fraud marketing team. I have decided to take necessary legal assistance to trace them and take the appropriate legal steps to penalize so that atleast no one in future should get cheated by such organisations. Never mind spending time and funds to trace these people out

November 20, 2025
Unprompted review
Rated 1 out of 5 stars

This so called The CRAZE.in is fraud…

This so called The CRAZE.in is fraud organization and and surviving on cheating people. It is my humble request to everyone not to go with this online fraud marketing team. I have decided to take necessary legal assistance to trace them and take the appropriate legal steps to penalize so that atleast no one in future should get cheated by such organisations. Never mind spending time and funds to trace these people out

November 20, 2025
Unprompted review
Rated 1 out of 5 stars

Fake Website - Took Payment, No Delivery, No Response

ordered a product from the website thecraze.in and paid ₹1,599 online. After payment, they did not deliver anything. The website stopped responding immediately and there is no customer support.

This website is completely fake and is scamming customers.

Do NOT trust this site. Avoid it to save your money.

November 19, 2025
Unprompted review
Rated 1 out of 5 stars

Thecraze.in Cheater & Fake Company and…

Thecraze.in Cheater & Fake Company and their Cheater Website - Taken Advance Money 20 days no response on 20 reminders no product delivered. Placed an order on this website for an important medical product, but have not received it yet. There has been no update, no tracking details, and no customer support contact available anywhere. This is extremely disappointing and stressful, especially for something related to health.

My experience with this website has been very negative .
PLEASE DO NOT ORDER ANYTHING FROM THIS WEBSITE. ( Thecraze.in )

November 12, 2025
Unprompted review

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