The Crystal Geode Limited Reviews 68

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

always buy from this company and I'm always super satisfied with the product. they're really accomodating of special requests where they can be and the crystals I receive are always such high quality.... See more

Company replied

Rated 1 out of 5 stars

Total scam!! My order never appeared and now the website is deactivated and the phone line is out of operation. Lost £60 and I doubt I’ll ever see that again. DO NOT ORDER FROM THIS COMPANY,

Rated 4 out of 5 stars

Everything arrived in perfect condition to the correct place, no overcharges, however it was a few days later in delivery than first advertised. I appreciate that deliveries have been delayed due to C... See more

Company replied

Rated 4 out of 5 stars

The crystals were all amazing, very pretty, and completely worth buying. My only concern was that the quartz were quite faded and i'm not sure if they were left out in the sun too much or something bu... See more

Company replied

Company details

  1. Home Goods Store
  2. Lighting Store

Written by the company

We have been helping people buy crystals, minerals and fossils online for some considerable time and have been buying minerals and crystals for many years. All our crystals are hand picked by ourselves so that we can be sure of the quality that we are offering you. If there is something that you are specifically after and cannot find it on our site, please feel free to contact us directly as it is our pleasure to assist you in finding the perfect crystal for you.


Contact info

4.0

Great

TrustScore 4 out of 5

68 reviews

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Rated 5 out of 5 stars

George offered incredible customer service

George offered incredible customer service, I will be happy to purchase from The Crystal Geode again!

October 23, 2021
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Reply from The Crystal Geode Limited

Thank you for sharing your experiences Tia. We will make sure George is aware of your review.

Rated 5 out of 5 stars

Great crystal products

Great products, great service
Order delivered in good time, 1 missing item which was sorted quickly!

October 11, 2021
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Reply from The Crystal Geode Limited

Thank you Jo - always make sure you contact us with any problem and we will ensure we sought it out for you.

Rated 5 out of 5 stars

Excellent service

Excellent service - got exactly what I ordered and in quick time too - thanks

September 22, 2021
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Reply from The Crystal Geode Limited

Thank you for your review, glad everything was as you expected

Rated 4 out of 5 stars

Will buy again for sure

The crystals were all amazing, very pretty, and completely worth buying. My only concern was that the quartz were quite faded and i'm not sure if they were left out in the sun too much or something but other than that, I would definitely buy again.

September 22, 2021
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Reply from The Crystal Geode Limited

Thanks for your review. Sorry you were disappointed with the quartz, as you know its clarity varies considerably.

Rated 1 out of 5 stars

Will never order from this business…

Will never order from this business again, ordered end of June and still nothing received(am in an EU country). Helpdesk not very helpfull, just gave me a tracking number! Would prefer my money back as there was no warning on their site that delivery to an EU country could take so long! I coulld have bought locally and had my items weeks ago!

July 19, 2021
Unprompted review
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Reply from The Crystal Geode Limited

I am sorry you are having issues with your order. We dispatched your order next working day on a tracked service. Unfortunately we have no control over delivery companies especially when more than one is involved with international orders. We gave your tracking number so you could keep informed as to the progress of your delivery. Since Brexit we have experienced more issues than usual with International orders to Europe.

Rated 5 out of 5 stars

Best shop I've found

Amazing! Such fast shipping and for free, and incredibly reasonable prices for tumblestone crystals. Will definitely use this shop again :)

July 7, 2021
Unprompted review
Rated 5 out of 5 stars

Great crystals

Great crystals, bit slow to deliver. Will definatley be ordering again

February 23, 2021
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Reply from The Crystal Geode Limited

Hi Samantha. Thanks for letting us know. Sorry about the delay but COVID is slowing deliveries everywhere at the moment.

Rated 5 out of 5 stars

Great quality of all the items I…

Great quality of all the items I purchased including the salt inhaler purchased for my daughter who suffers from asthma see how that goes for her, but overall really happy with my purchases thank you

February 23, 2021
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Reply from The Crystal Geode Limited

Hi Linda, thanks for your comments. Let us know how your daughter gets on as we have had some amazing feedback on the salt inhalers.

Rated 5 out of 5 stars

10/10 product

10/10 product! Came swiftly and is of top quality. The staff were very friendly and helpful with all of my questions and I cannot recommend this site enough for any crystal/salt lamp needs

February 13, 2021
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Reply from The Crystal Geode Limited

Thank you Liam. Alwyas here if you need us.

Rated 5 out of 5 stars

Amazing

Crystals always amazing quality, arrive on time or before the said time! So affordable.

February 11, 2021
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Reply from The Crystal Geode Limited

Hi Amelia. Thanks for your 5 star review.

Rated 5 out of 5 stars

My daughter loved the crystals

My daughter loved the crystals! Brilliantly quick and free delivery. Will definitely order from this company again.

February 9, 2021
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Reply from The Crystal Geode Limited

Thank you Nadine. So pleased your daughter loved them.

Rated 5 out of 5 stars

Quick and simple

Really fast dispatch and nice quality tumblestones

February 9, 2021
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Reply from The Crystal Geode Limited

Thank you Jayne. Glad all was good for you

Rated 5 out of 5 stars

So quick delivery!

So quick delivery! Value for money is amazing definitely recommend this company

February 8, 2021
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Reply from The Crystal Geode Limited

Thank you for the recommendation Saffron

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