Custom Fairy Reviews 202

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

So disappointed with the total lack of customer service from this company. Ignoring all my emails advising they have sent me the wrong order. I ordered a Personalized Cartoon Man Wooden Wall Art and... See more

Rated 5 out of 5 stars

I don’t normally write reviews, and to be quite frank although I read previous reviews, and liked what I saw I was still iffy in placing an order and wondering what the outcome would be. I decided to... See more

Rated 5 out of 5 stars

I love our new personalized caricature couples wooden wall art! The photos I provided were easy to upload and the finished piece is just beautiful. The faces on the wood look great and the colors pe... See more

Rated 1 out of 5 stars

I ordered a wooden wall art picture a few years ago which was brilliant so I ordered another but this time it was awful. They said they couldn't get hold of the wood so if I had canvass it would be t... See more

Company details

  1. Gift Shop
  2. Graphic Designer

Written by the company

Custom Fairy is an online store for the best personalized gifts, wall arts and photo gifts for every occasion and everyone. Express your creativity in personalized picture gifts for adventurous kids, romantic couples, friends, sport fans, mums, dads and all the family.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

202 reviews

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Rated 5 out of 5 stars

Great product

Great product; simple process, was truly surprised with the quality when it arrived. Had ordered a few items similar from elsewhere and the end product was inferior to this.

The wife loved it (so that's the main thing!)

Brownie points all round; thank you guys!

November 25, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant

I have used this company twice now and both time Iv been extremely satisfied, the quality is brilliant and the customer service is fantastic, will definitely be using again

November 24, 2020
Unprompted review
Rated 5 out of 5 stars

Special moment in time

I had one made for each one of my son's and their family and I love them and they will always be-able to remember that special moment in time. Thank you so much for that.

November 22, 2020
Unprompted review
Rated 5 out of 5 stars

The Perfect Anniversary Gift

I purchased this as a gift for my husband for our 5th wedding anniversary (wood). I was delighted with the communication and service and my picture arrived within 10 days. I gave this to my husband yesterday and he absolutely loved it!! The workmanship is perfect. I would definitely recommend Custom Fairy and am likely to order from them again in the future.

November 22, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent

Absolutely love it, an ideal present for Christmas. Well worth the money and really well packaged. Excellent 5*

November 22, 2020
Unprompted review
Rated 5 out of 5 stars

Fabulous product.

Fabulous product.. Has made my daughter in law laugh and will be hung on the wall where everyone can see it... But also want to mention I had somehow managed to order 2 but only wanted one.. All sorted with no fuss in 24 hours.. Lovely company as well as product..

November 17, 2020
Unprompted review
Rated 5 out of 5 stars

I absolutely love my picture

I absolutely love my picture. I was unsure that the pictures I sent were good enough quality and to my surprise they made it work. The quality is great and the process and shipping were exceptional. I will definitely be recommending custom fairy.

November 15, 2020
Unprompted review
Rated 5 out of 5 stars

Anniversary gift

I ordered the product trying to give my wife something different for our wedding anniversary she loved it and our friends too,

November 14, 2020
Unprompted review
Rated 5 out of 5 stars

Fun Gift

I originally ordered this as a fun surprise for my husband. I was very happy with the quality, so much so that a few of my friends are going to order one too. I would highly recommend this product.

November 13, 2020
Unprompted review
Rated 5 out of 5 stars

Great service great products

I was so pleased with my first order from custom fairy that I placed a further two orders excellent speedy service and customer service second to none Highly reccomend this company

November 13, 2020
Unprompted review
Rated 5 out of 5 stars

Looking for an unusual personalised gift?

Ordered a wooden caricature for my hubby for our anniversary. I’m not very technically minded but the process of uploading our photos was so simple and straightforward. The item arrived about 10 days later and we were amazed by the quality and attention to detail in the finished characters! Loved it so much I have now ordered one for my son and his girlfriend with their dog... can’t wait for it to arrive!
Highly recommend this company to everyone.

November 12, 2020
Unprompted review

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