Disgusting scammers!! Ordered a product on the 6th February, contacted them to find out when it was being sent out for delivery, was told to follow “tracking” tried that and it said on the tracking p... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
!!!!!SCAM!!!!! Forwarded everything to a lawyer now! Ordered back on January 29 now its March 4. No products received. Received a few replies by Customer Care but no clear answers instead I am refe... See more
Ordered products as per ad; Peter Thomas Roth face tightener but received smaller than stated tubes with some obscure product. NOT original. Complained in email and got speedy reply with explanation f... See more
Not even a one star. 2 months I've waited. They emailed me full of apologies , then said it's on its way. Now I can't even get into their email to respond. Have constantly requested a full refun... See more
CON don't send you what you ordered…
CON don't send you what you ordered avoid at all costs.
Report to trading standards
January 10, 2025
Unprompted review
I purchased Peter Roth Thomas skin…
I purchased Peter Roth Thomas skin tighter and received some cheap product which was not advertised. I feel this is fraudulent and they won't refund my money even though the website says money back.
January 10, 2025
Unprompted review
SCAM BULLSHIT
Do Not buy this product - web address thedermalabs.com is a scam.
I'm furious, seems I've been scammed again!!!! I keep on trusting people to buy a good product that can work for wrinkles and then received this shit that is not what they've advertised 🤬🤬🤬 I've ordered 2 x 100ml Peter Roth instant FirmX and what I got was 2 x 30mls of a product named OUHOE. That doesn't do shit ass to any wrinkles. Where is the cream that takes your wrinkles in 7min away like they've advertised???? I've emailed them but absolutely NO response???? This is a SCAM DO NOT ORDER FROM THEM!! Hope karma will return the favor!!!
January 9, 2025
Unprompted review
Do not buy!
I purchased Peter Thomas Roth Instant FIRMx Temporary Face Tightener, but another brand of eye tightened was sent. Not a brand I can find online. Trying to get a hold of anyone is seeming impossible. Don’t make the same mistake as I have.
January 3, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.