The Dice Dungeon Reviews 

377
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the exceptional product quality, noting that the items feature beautiful designs and feel truly fantastic. People also mention that all orders consistently arrive very quickly, perfectly protected by secure packaging materials. Consumers deeply appreciate the helpful staff and the smooth, pleasant service provided throughout their entire shopping journey. Some people were clearly dissatisfied with occasional delivery delays, slow tracking updates, or unexpected international fees upon arrival. Reviewers additionally mentioned receiving incorrect items, duplicate mystery contents, or experiencing minor container damage on a few occasions.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting high quality, great designs, and protective... See more

Quality

Reviewers highlight positive aspects of quality, expressing strong satisfaction with the products received.... See more

Delivery service

Clients share positive opinions on delivery service, noting consistently fast and reliable shipping times.... See more

Staff

Customers had positive experiences with staff, describing them as exceptionally helpful and friendly.... See more

Order

Customers consistently note ambiguous experiences with order fulfillment and delivery times. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought 2 sets of D&D dice for a gift both were excellent quality and had beautiful coloured inlays. One set was on sale so was extremely good value. Speedy delivery and great communication. Will de... See more

Rated 5 out of 5 stars

Excellent from the dice dungeon. Ordered a couple of products off their website which I found easy to navigate. Order was quickly despatched and received a few days later. Kept informed via email abou... See more

Rated 5 out of 5 stars

Awesome product, the DM was very happy, nice packaging, nice case for the dice, the die itself was better than expected.

Rated 5 out of 5 stars

the process of purchasing was smooth and efficient, and the person I talked through when I needed help was very helpful. My package arrived swiftly as well, overall a generally very positive experienc... See more


4.6

Excellent

TrustScore 4.5 out of 5

377 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(377)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good dice

Good dice. Delivery was slow though

September 28, 2025
The Dice Dungeon logo

Reply from The Dice Dungeon

Hi Oliver,

Thanks for the review it’s greatly appreciated.

Your order was placed 22:39 on Sunday evening and was shipped the following day via Royal Mail. Unfortunately we can’t control the speeds at which they deliver!

Thanks again for the review and your order it’s greatly appreciated!

Rated 5 out of 5 stars

Amazing Website

the process of purchasing was smooth and efficient, and the person I talked through when I needed help was very helpful. My package arrived swiftly as well, overall a generally very positive experience with Dice Dungeon

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Beat the bots

Managed to get some Pokémon sets at RRP without having to try to be faster than the scalpers from here a few times now and dispatch and deliver are always really fast, worth keeping an eye on their site and socials if you're in the market for hard to find sets

September 11, 2025
Unprompted review
Rated 3 out of 5 stars

Slow delivery, misleading advertising, decent quality.

Took a while to even be updated on delivery times, and the dice I got from the 3 pack mystery set were fairly basic dice not displayed as options on the site, including a repeat set. I was aware that the packs could include dice not listed, but the implication that they would be the same quality as the listed sets feels very misleading in hindsight. That aside, the dice are of a decent production quality, just not of the same quality advertised.

August 26, 2025
The Dice Dungeon logo

Reply from The Dice Dungeon

Hi Campbell,

Firstly thank you for your order it’s greatly appreciated.

The order was placed on August 26th at 8:11pm, it was posted the next day and arrived by Royal Mail on the 29th. We aim to always ship the next working day and we have fulfilled that on this occasion.

At £4 per dice set we feel this is excellent value for money and the cheapest way to buy dice from us (or I think in the UK at the time of writing). As described on the website we have hundreds of dice sets that can be inside the mystery bags and can (on a very rare occasion) be repeats which unfortunately seems to be the case here.

Thank you again for the order and the feedback on our products

Ben
Dice Dungeon

Rated 5 out of 5 stars

Easy to find the item I wanted to…

Easy to find the item I wanted to purchase, simple to buy it online and it was delivered with Royal Mail which made it secure and convenient, I was even able to change the delivery date to suit me. Item arrived in good condition and is of good quality.

June 2, 2025
Rated 4 out of 5 stars

Great! But some numbers on the D6 were unfinished

The dice arrived quite quickly and were very pretty. My one issue is that some of the numbers were unfinished on the D6 e.g. the 6, 4 and 3. I filled in the blank bits with pen, so it's not a big issue it was just a bit annoying. Even so, for the price they were, I'm not too upset.

June 5, 2025
Rated 4 out of 5 stars

It's an easy website to use

It's an easy website to use, has a good selection of dice and other products and delivery was prompt and well handled.
Would be better if stock was displayed slightly more obvious, I clicked on a couple items just to see on the page it was out of stock

May 25, 2025

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