The Dice Place Reviews 120

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

These guys were great and the dice look amazing. I got 40K Harlequin dice, I would have preferred my faction symbol were my 6 and not my 1, but that's a personal quibble they're not responsible for th... See more

Rated 5 out of 5 stars

By far the best place i've ordered Dice from. Order came within the expected time frame, to the right address and couldn't be happier with the quality of the dice. A set of dice I ordered ran out... See more

Rated 5 out of 5 stars

Hadn’t heard of them so was a bit cautious but after seeing some great reviews ended up placing an order. Had some questions and they were answered quickly, Got the dice I’d been searching for at a gr... See more

Rated 5 out of 5 stars

First purchase from this shop, attracted by some dice I wanted to test. Shipping was extremely fast, ordered items arrived in perfect condition! Also, I was really surprised to find some extra d... See more

Company replied

Company details

  1. Game Store
  2. Hobby Store

Information provided by various external sources

The Dice Place stocks a wide variety of dice including Roleplaying dice, spot dice, board game dice, counters and figure bases. We hold stock from several manufacturers and we ship worldwide from our warehouse in Worcester, UK. We strive for top quality customer service, great products and keen pricing. Compare us against the competition, you might be surprised how good we are!


Contact info

4.9

Excellent

TrustScore 5 out of 5

120 reviews

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Rated 5 out of 5 stars

Happy Customer

Had the item I wanted in stock, ordered on a weekend and received on the Tuesday.

August 10, 2018
Unprompted review
The Dice Place logo

Reply from The Dice Place

Thanks for your review Adam, we appreciate you taking the time to tell people about your experience shopping with us at TheDicePlace. We ship same working day for all orders received before 2pm (often later actually) and next working day for those received after 2pm. We use Royal Mail who are very quick generally, even 2nd class often arrives next day.

Rated 5 out of 5 stars

I got a nice little bag for my dice.

August 7, 2018
Unprompted review
The Dice Place logo

Reply from The Dice Place

Thanks for taking the time to review your Diceplace order experience, we're glad we achieved 5* service. I had a few spare bags, so you got one for free with your order - seemed like a nice thing to do with a spare bag - glad you appreciated it!

Rated 5 out of 5 stars

Excellent service

July 16, 2018
Unprompted review
The Dice Place logo

Reply from The Dice Place

COOL! Glad you had a 5* buying experience - hope to provide more dice for you in the future. Thanks for your review.

Rated 5 out of 5 stars

quick efficient service

quick efficient service. good comms

July 16, 2018
Unprompted review
The Dice Place logo

Reply from The Dice Place

We appreciate that you took the time to review your purchase - thanks. This helps other customers decide if we are the kind of shop they want to buy from. We do hope that we are!

Rated 5 out of 5 stars

Fave dice shop!

Absolutely lovely and with incredible prices, this has quickly become my favourite place to pick up new dice!

July 2, 2018
Unprompted review
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Reply from The Dice Place

Your review is appreciated - we look forward to supplying your dice again in future.

Rated 5 out of 5 stars

Lovely experience

Lovely experience. Great prices. Handwritten note was a nice touch and the small refund on shipping was an unexpected and lovely surprise!

July 2, 2018
Unprompted review
The Dice Place logo

Reply from The Dice Place

Thanks for taking the time to write a review - we're glad everything was 5* service.

Rated 4 out of 5 stars

Great selection of non-Chessex dice

Great selection of non-Chessex dice, quick shipment, but sometimes the contact can be a little curt, but nothing that's a real problem.

June 27, 2018
Unprompted review
The Dice Place logo

Reply from The Dice Place

Thank you for your review. I do apologise for any shortness in our contact - Sometimes when we are very busy, we don't have time to chat / email as much as we'd like (we're geeks too!) and we are just trying to be very accurate and concise to ensure there is no misunderstanding. We pride ourselves on our customer service, our great stock, our prices and our fast shipping. Rest assured, we treat EVERY customer as best we can.

Rated 5 out of 5 stars

Absolutely great

Absolutely great. Fast shipping and really friendly!

June 25, 2018
Unprompted review
The Dice Place logo

Reply from The Dice Place

Thanks for reviewing our service - we like to offer a great service, and we try to treat every customer with respect but also in a friendly manner. Got a question about our service? just send us a quick email and we'll get right back to you - in busy periods, we might be a little less talkative than we'd like, but rest assured we do try to answer quickly and accurately.

Rated 5 out of 5 stars

Awesome dice!

Very nice website, and quick shipping from overseas! Love the dice!

June 19, 2018
Unprompted review
The Dice Place logo

Reply from The Dice Place

Thank you David, for taking the time to write a review, we appreciate it. At TheDicePlace we try to provide a great service, with really good products shipped fast at low prices with fair postage costs - ANY issues with us, we will be pleased to sort them out to your satisfaction. May you always Roll High, friends!

Rated 5 out of 5 stars

Many dice to choose from.

Good price. Fast delivery. Exclusive dice!

June 9, 2018
Unprompted review
The Dice Place logo

Reply from The Dice Place

Your review is appreciated - thanks for taking the time to help our customers make an informed choice about buying from TheDicePlace.

Rated 5 out of 5 stars

Good quality products.

Good quality products, supplied quickly at a reasonable price, thank you.

May 20, 2018
Unprompted review
The Dice Place logo

Reply from The Dice Place

Thanks for taking the time to review our shop. Your feedback is appreciated.

Rated 5 out of 5 stars

Wonderful choice of products and prices…

Wonderful choice of products and prices I haven't seen beaten anywhere else. The service was quick, delivery simple, and I am hugely satisfied with the products I received. Would definitely shop from thediceplace again!

May 16, 2018
Unprompted review
The Dice Place logo

Reply from The Dice Place

Thanks for your review. We do try to keep pricing as low as possible, and our stock range as wide as we can.

Rated 5 out of 5 stars

Excellent to deal with

Excellent to deal with. Great customer service. Good postage times and packaging. Excellent pricing and a huge selection to choose from. A very very good business that I love dealing with!

May 5, 2018
Unprompted review
The Dice Place logo

Reply from The Dice Place

Thanks!

Rated 5 out of 5 stars

Dice

Good product, good shipping, good service

May 4, 2018
Unprompted review
The Dice Place logo

Reply from The Dice Place

Your review is appreciated.

Rated 5 out of 5 stars

Such a great service

Such a great service! The prices are very good and the shipment very fast. I am totally pleased with my last purchase, soon others will follow.

April 25, 2018
Unprompted review
The Dice Place logo

Reply from The Dice Place

Thanks for your feedback. Customer service is very important to us and we strive to ensure your order is sorted promptly and accurately. Of course, issues can arise, and on the rare occasions they do, we ensure they are sorted to your satisfaction. Grab your dice and Roll for Glory!

Rated 5 out of 5 stars

Amazing company

They have a great selection of dice, for affordable prices too! Very quick delivery with standard shipping, came in about 2 days. The dice quality is amazing, my partner had a d10 that was badly misprinted but they sent out two replacements the next day so very happy with customer service too :) overall an amazing company and we will definitely be ordering from them again!!

March 30, 2018
Unprompted review
The Dice Place logo

Reply from The Dice Place

We do try to provide great value for money and timely service - glad we performed to the level of your expectation, and thank you for taking the time to review our shop, it is much appreciated!

Rated 5 out of 5 stars

Will be ordering again very soon

Their prices are great and custom service is just as good, one of my dice arrived damaged (early I might add), I contacted them by email and within a day they had sent me not just 1 replacement but 2. Amazing company

March 30, 2018
Unprompted review
The Dice Place logo

Reply from The Dice Place

Thanks for taking the time to review our site and service. We were sorry to hear one of the dice was sub standard - we get them pre-packed and i didn't notice the issue on shipping. As you say, we replaced the offending item very quickly and without quibble (as a buyer I would expect nothing less, so as a seller, we try to treat you as we'd like to be treated). We like to think our customer service is 5* even when issues do arise.We look forward to your continued custom at TheDicePlace.

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