Thedirectoryguys Reviews 125

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and dedication, often highlighting specific individuals for their exceptional support. The service provided is frequently described as outstanding, with many people noting significant improvements in their business visibility, website performance, and overall results. Reviewers appreciate the company's expertise in digital marketing and their ability to tailor services to individual needs. However, some customers were dissatisfied with the service, reporting a lack of measurable improvements in rankings or traffic. A few people also mentioned issues with customer service, describing experiences of unprofessional communication and unresponsiveness, and concerns about how their accounts were managed, including a Google Business Profile suspension.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the professionalism,... See more

Service

Consumers generally express satisfaction with the service provided. Many reviewers highlight the high-end and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the support, professionalism, and... See more

Website

Clients share positive opinions on website performance and management. Customers report significant... See more

Marketing

Customers had positive experiences with marketing. Many reviewers praise the team's expertise in digital... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The DirectoryGuys Canada: Honesty, excellent customer care, tailoring to your needs, EASY TO GET A HUMAN TO SPEAK TO!! If you have been dealing with a terrible web hosting service like Bluehost (wh... See more

Rated 5 out of 5 stars

Baylee and his team have been incredible to work with since I started my new business. They handle my advertising and built and manage my website, and I honestly couldn’t be happier with the result... See more

Company replied

Rated 5 out of 5 stars

We have been using their services for last 3 months and the results are outstanding. We are consistently showing at the top of the rankings- which has directly translated into more business obviousl... See more

Rated 5 out of 5 stars

Anisah went above and beyond to help us out, spent various months until she got our listing approved and posted. They really do go the extra mile to ensure that they're doing the best they can in orde... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

125 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

We Laser & Skin Clinic By Aigre Bloom…

We Laser & Skin Clinic By Aigre Bloom team been having a good experience with Baylee one of team member of Thedirectoryguys.
Every time we speak to Baylee, he always gives several very useful advices how to increase our Company visibility on Google, social media, exc. He always has ideas about Promotions and boosts.
Thank you

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience working with The…

Great experience working with The Directory Guys. I have been using their services for over 6 months now and have been getting great results.
My Customer Service Rep Melissa gives me monthly updates via email and by phone to ensure I am getting properly updated about the results of their efforts.
My visibility online has been steadily increasing and I am getting more leads every month, I am very satisfied.

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

A++ SERVICE

I've been using The Directory Guys since befor Covid, and I couldn't be happier with their service. The team consistently takes care of my Google updates, ensuring that everything is current and optimized. What really sets them apart is their commitment to ongoing support—they call me once a month to renew our "About Us" section and update any important stats.

Since I've started working with them, I've seen noticeable improvements in our online presence. Their dedication to keeping our information accurate and up-to-date has made a significant difference. If you're looking for a reliable and proactive directory service, I highly recommend The Directory Guys!

August 16, 2023
Unprompted review
Rated 5 out of 5 stars

Improved Customer Services

Since Baylee has taken over for our advertising campaign, our name and brand notoriety has improved dramatically. Of of the time that I have been with The Directory Guys, no customer service representative has been as engaged and genuinely interested in improving our outreach and assisting in our success. Thank you Baylee

August 14, 2024
Unprompted review
Rated 5 out of 5 stars

Since using The Directory Guys

Since using The Directory Guys, I am receiving monthly reports of my specific website traffic along with monthly recommendations of how to increase my traffic. My traffic has increased resulting in increased business and revenues. Highly recommend The Directory Guys. Keep up the great work and thank you Baylee.

August 14, 2024
Unprompted review
Rated 5 out of 5 stars

Business was very Slow..

Business was very Slow... So I reached out to TheDirectoryGuys. Asking why I'm so Slow I recieved a call the next morning from Baylee who had looked into it right away. And we discovered the reason for my low volume was my geographical area was to small the population wasent there. We have since enlarged our coverage area. And I enjoy being able to call and Baylee picks up the phone It's not a new person every time.

June 1, 2024
Unprompted review
Rated 5 out of 5 stars

What made my experience great

What made my experience great? My guy Baylee, I honestly started to think this service was not worth it and I even wanted to go as far as cancelling my subscription. But Baylee didn’t let me give up, he talked me through all the ins and outs and made me feel confident in what I’m paying for. So far from upgrading to a higher mileage radius I’ve been seeing exponential growth in my interactions on Google and customers have been pouring through the doors. Baylee and the directory guys helped get me higher influx of traffic that I didn’t even think was possible.

August 12, 2024
Unprompted review
Rated 5 out of 5 stars

my company eco green junk solutions has…

my company eco green junk solutions has been using the directory guys for over a year now, I've been pleasantly surprised with the services I've been provided and the employee I've been dealing with, Baylee has been so easy to work with, making sure my questions are answered with sincerity and clarity. Love the directory guys!

August 10, 2024
Unprompted review
Rated 5 out of 5 stars

They are understand ur business

They are understand ur business, according your business requirements and ur goals they are helping you and make ur business better and successful, Anisah is very helpful and she is available whenever you need help ..

August 5, 2024
Unprompted review
Rated 5 out of 5 stars

Anisah is THE most amazing point of…

Anisah is THE most amazing point of contact she sits down with me to generate the best plan for and my business, she’s cost effective, knowledgeable, and looks out for you and your business. She connect monthly with me and is always on the ball! In general I’m very pleased with directory guys and especially ANISAH!!

August 8, 2024
Unprompted review
Rated 1 out of 5 stars

You will loose $$$ money and wait years…

You will loose $$$ money and wait years before seeing any results from this company! They are very convincing with their sales team yet the results will not show until 1-2 years + $100-$300 a month! As a startup business with little funds for growth, this was a dangerous waste of money with little results/return.

Ask the directory guys this question - "Show me the work your company has done for my business since the start and I want to see hard facts". What they will do is give a pre-planned answer "We can't show you our work and it takes time to see results because we have to wait for google!" Will be their answer. As stated above, they are convincing but don't fall for their clever sales tactics!

Their money back guarantee is for your community only, not the area you paid for!!! Watch out!!!

September 28, 2023
Unprompted review

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