Thedirectoryguys Reviews 125

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and dedication, often highlighting specific individuals for their exceptional support. The service provided is frequently described as outstanding, with many people noting significant improvements in their business visibility, website performance, and overall results. Reviewers appreciate the company's expertise in digital marketing and their ability to tailor services to individual needs. However, some customers were dissatisfied with the service, reporting a lack of measurable improvements in rankings or traffic. A few people also mentioned issues with customer service, describing experiences of unprofessional communication and unresponsiveness, and concerns about how their accounts were managed, including a Google Business Profile suspension.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the professionalism,... See more

Service

Consumers generally express satisfaction with the service provided. Many reviewers highlight the high-end and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the support, professionalism, and... See more

Website

Clients share positive opinions on website performance and management. Customers report significant... See more

Marketing

Customers had positive experiences with marketing. Many reviewers praise the team's expertise in digital... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The DirectoryGuys Canada: Honesty, excellent customer care, tailoring to your needs, EASY TO GET A HUMAN TO SPEAK TO!! If you have been dealing with a terrible web hosting service like Bluehost (wh... See more

Rated 5 out of 5 stars

Baylee and his team have been incredible to work with since I started my new business. They handle my advertising and built and manage my website, and I honestly couldn’t be happier with the result... See more

Company replied

Rated 5 out of 5 stars

We have been using their services for last 3 months and the results are outstanding. We are consistently showing at the top of the rankings- which has directly translated into more business obviousl... See more

Rated 5 out of 5 stars

Anisah went above and beyond to help us out, spent various months until she got our listing approved and posted. They really do go the extra mile to ensure that they're doing the best they can in orde... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

125 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The Directory Guys is the real deal!

I stumbled onto The Directory Guys just over a year ago & have been extremely pleased at how well the team does, specifically Casey. Casey calls me once a month to discuss how my business does on a month to month basis, providing information such as how many calls we get, how many potential clients are searching us up, & which method of technology clients are using to find us. Overall, my experience has always been amazing. Casey goes above & beyond every time! She's always asking if we have any upcoming promotions, would like anything added/ removed from our profile page, & has gone as far as supporting me with fake, 1 star google reviews. This team is amazing & I'm very happy to have come across there services. I will continue to use them as they have truly made a big difference to my business & where we rank with Google. Thank you Casey & Team!

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

Very best web company that offers endless help!!!

It is the first and very best web company that I have dealt with. They are consistent and trying to make me do what is right for my business calling me and basically telling me to get doing some things that they know is important to the challenge of advertising. All the other companies made me wonder "are they doing anything". This company with Anisah continuously trying to help is GREAT!!!!!

September 4, 2024
Unprompted review
Rated 5 out of 5 stars

Directory guys are the best SEO company…

Directory guys are the best SEO company that i've dealt with. I'm working with them for 5 months now, they have worked on my google account page for the mentioned period and i'm always shown as top 3 in my category. Their prices are affordable and they are professional. Shout out to Melissa for her continuous follow ups and giving me updates on the work done. Highly recommend

August 29, 2024
Unprompted review
Rated 5 out of 5 stars

The directory guys are trustworthy and…

The directory guys are trustworthy and efficient. Baylee has been our account manager for a few years now and we've experienced magnificent results with our google posting and website. The Directory Guys have reasonable rates and the best customer service. Highly recommend this company after trying close to half a dozen marketing companies.

August 29, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

My experience has been great. I have seen an increase in inquiries from my Google profile. My rep Anisah is super communicative about my account status and always goes the extra mile to make sure I get the most out of this service.

August 28, 2024
Unprompted review
Rated 5 out of 5 stars

We have had a great experience with the directory guys…

We have had a great experience with the directory guys. There has been an uptake in our business since we have been on board. Anisah has been on top of things, checks in,updates our google business page and is a total pleasure to work with. She always takes the time to listen and to recommend further action.

August 26, 2024
Unprompted review
Rated 5 out of 5 stars

Growth of my business

Anisah and the team at the directory guys personalized my ads to hit my target market. After being with them for 4 years I decided to increase my radius for clients. Anisah personally saw this through and continues to share best practices to get the most out of the listings.

August 19, 2024
Unprompted review
Rated 5 out of 5 stars

The Directory Guys - Experience

We saw a great improvement in the number of inquiries and website visits we were getting due to the SEO optimization provided by The Directory Guys. Anisah has been fantastic to work with!

August 23, 2024
Unprompted review
Rated 5 out of 5 stars

Awesome service from these guys

Awesome service from these guys. They have done nothing but improve my restaurant google ratings and have provided us with amazing honest marketing schemes that have worked great this far. Our agent Casey calls me with updated monthly with details, she even knows every single video on our Instagram page. Highly recommend!

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

These guys are great

These guys are great, it has made a significant improvements to my business and marketing efforts. Baylee has consistently been there with regular follow-ups, reviews and always available to make adjustments.

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

The best SEO company I've worked with…

The best SEO company I've worked with by far! Casey has helped me grow my business on Google in a short amount of time, and I'm incredibly thankful for that. The results have exceeded my expectations, and I couldn't be happier with the service

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service and results

Amazing service and results! The Directory Guys have done an incredible job helping us grow our SEO. We've seen significant improvements thanks to their expertise. Special shout-out to Anisah, who is an amazing customer support representative—always friendly, knowledgeable, and quick to assist. Highly recommend their services!

Bee Ready Movers

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent ongoing support

Melissa is my main contact through the directory guys and has been excellent since the beginning in keeping in touch with how they are promoting my business. The results have been noticeable with more calls and bookings for the business.

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

I signed up with the directory guys a…

I signed up with the directory guys a while back, casey is my adviser and she been super great. She give me a call every month yo check on the business and to tell me all the information I need to know. And she would listen to what i have on mind. Thank you casey

August 21, 2024
Unprompted review

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