Thedirectoryguys Reviews 125

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and dedication, often highlighting specific individuals for their exceptional support. The service provided is frequently described as outstanding, with many people noting significant improvements in their business visibility, website performance, and overall results. Reviewers appreciate the company's expertise in digital marketing and their ability to tailor services to individual needs. However, some customers were dissatisfied with the service, reporting a lack of measurable improvements in rankings or traffic. A few people also mentioned issues with customer service, describing experiences of unprofessional communication and unresponsiveness, and concerns about how their accounts were managed, including a Google Business Profile suspension.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the professionalism,... See more

Service

Consumers generally express satisfaction with the service provided. Many reviewers highlight the high-end and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the support, professionalism, and... See more

Website

Clients share positive opinions on website performance and management. Customers report significant... See more

Marketing

Customers had positive experiences with marketing. Many reviewers praise the team's expertise in digital... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The DirectoryGuys Canada: Honesty, excellent customer care, tailoring to your needs, EASY TO GET A HUMAN TO SPEAK TO!! If you have been dealing with a terrible web hosting service like Bluehost (wh... See more

Rated 5 out of 5 stars

Baylee and his team have been incredible to work with since I started my new business. They handle my advertising and built and manage my website, and I honestly couldn’t be happier with the result... See more

Company replied

Rated 5 out of 5 stars

We have been using their services for last 3 months and the results are outstanding. We are consistently showing at the top of the rankings- which has directly translated into more business obviousl... See more

Rated 5 out of 5 stars

Anisah went above and beyond to help us out, spent various months until she got our listing approved and posted. They really do go the extra mile to ensure that they're doing the best they can in orde... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

125 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

They did the work so we didn't have to!

We had already signed on with the directory guys prior to switching our home location on our google listing. After making the switch, we got locked out of our google listing.. Melissa and her team spent months contacting google and managing the whole reverification process for us, while also still maintaining to perform the other tasks we initially signed on with them to do. I could not be happier with the treatment and professionalism we have received from this company. We are now a fully verified business and on our way to being one of the top listings in our area! Highly recommend!

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

High end personalized service

I've been working with these guys for over a year now. I can honestly say that the service of they offer is high-end and very personalized.

I get regular updates and their agent works with me personally to ensure that all my business needs are met.

I could hide your recommender service and they help the boost my business tremendously.

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

Customer service is above and beyond

Anisah went above and beyond to help us out, spent various months until she got our listing approved and posted. They really do go the extra mile to ensure that they're doing the best they can in order to help you. Will always answer when you call and follow up regularly, would highly recommend them. Honestly have nothing but great things to say, esp for all the hard work that Anisah and the team has put in the last couple of months .

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

From invisible to #1 - Thanks to an Incredible Team- Truly impressed

We have been using their services for last 3 months and the results are outstanding. We are consistently showing at the top of the rankings- which has directly translated into more business obviously. A big shout out to Anisah, who has been amazing to work with. She's proactive, professional and truly helped us to achieve our goals.

This team knows what they are doing when it comes to digital marketing, and we are extremely happy with their services. Highly recommended 👍

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

The team at The Directory Guys…

The team at The Directory Guys continues to do a great job for our business. Their service is reliable, consistent, and effective. We've seen real value from their work and appreciate their ongoing support. Highly recommend!

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding results

We’ve been working with the Directory Guys marketing team for some time now, and the results have been outstanding. Thanks to their expertise—especially Melissa’s dedicated work—our business now appears at the top of Google Maps search results organically.

They consistently provide us with clear and insightful monthly reports, and their communication is always timely and professional. Overall, they’re a pleasure to deal with—reliable, knowledgeable, and genuinely committed to helping your business grow.

Highly recommend!

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

The Directory guys is worth it!

The Directory guys is one of the best companies, I've ever had the pleasure of working with. They are always available to answer any questions or help with any issues you may encounter! Great response time and always such kind help! Anisah, from the customer support team is incredible and always goes above and beyond to help me. She is always happy and always a pleasure to work with! Definitely, recommend the directory guys for any social media, marketing needs.

August 17, 2024
Unprompted review
Rated 5 out of 5 stars

President

I have been working with the company for a while and whatever they promised was delivered so thank you so much for helping my business

Dr GM KJN Cariati

June 17, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve had a fantastic experience working…

I’ve had a fantastic experience working with Bailey at The Directory Guys. He’s been incredibly responsive, knowledgeable, and always willing to go the extra mile to help improve my business’s online presence. Bailey offered practical, actionable advice that made a real difference in how we show up on Google and social media. You can tell he genuinely cares about his clients’ success, and it’s refreshing to work with someone so transparent and results-driven. Thank you, The Redstar Team

May 31, 2025
Unprompted review
Rated 5 out of 5 stars

Andreas Co.

Been working with Baylee for a couple years now. He is always responsive and with a positive attitude. And the results have been excellent. Happy to recommend him and the Directory Guys for companies looking for exposure and growth.

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

Working with The Directory Guys and…

Working with The Directory Guys and Casey has been a game-changer for our business. Our traffic increased, and most importantly—our leads turned into actual customers.
Casey was especially helpful—knowledgeable, responsive, and genuinely invested in our success.

If you're looking for a team that knows Google Ads inside and out and actually delivers what they promise, I highly recommend The Directory Guys and Casey.

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

The Directory Guys have done a great job of getting us set up for better visibility on Google. They are knowledgeable, and they follow up monthly, which is much appreciated in order to keep us doing our part of the work. Very happy with their services.

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

Baylee from The Directory Guys is an…

Baylee from The Directory Guys is an absolute pleasure to work with. Baylee is very knowledgeable and will help organically grow and expand your business' visibility and reach. I highly recommend calling The Directory Guys and dealing with Baylee if you want to rank higher on Google and grow your business

March 11, 2025
Unprompted review

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