thedoodlebrush.com Reviews 130

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its excellent quality and effectiveness in detangling and dematting fur, even for dogs with thick or curly coats. Many highlight the ease of use and how it makes grooming a quicker and less stressful experience for both pet and owner, with some dogs even enjoying the brushing sessions. However, some customers were not happy with the product's effectiveness in dealing with existing matts, finding it less useful for this specific issue. A few also mentioned that the brush size was smaller than expected, and some customers experienced issues with order delivery.

What people talk about most

Product

Customers had positive experiences with the product. Many reviewers praised the brushes for their... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the brushes, describing them... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the product's ease of use and... See more

Based on these reviews

Rated 5 out of 5 stars

The brush easily and without struggle removes tangles and knots without causing pain. It's lightweight, easy to use, and the shape makes it easy to navigate the body contours. I can take advantage of... See more

Rated 5 out of 5 stars

The extra long slicker brush is brilliant and makes light work of tangles and small matts when used regularly, and our 4 month old Cavapoo quite enjoys it as a tummy massage! She was less keen on the... See more

Rated 5 out of 5 stars

Although my picky poodles still don’t love being brushed, they tolerate these brushes better than any others I have tried. And they do a good job of getting through their thick easy-to-mat fur.

Company replied

Rated 5 out of 5 stars

Works exactly as advertised. This is much easier than my previous, fancy, expensive brush. I don't have to do "line brushing," which makes it much quicker. I like the 2 different sizes of brushes for... See more


Company details

  1. Pet Supply Store

Written by the company

We make the ultimate grooming brush for Labradoodles and other Poodle-crosses.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

130 reviews

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Rated 5 out of 5 stars

Better than any other

This brush makes grooming my Cavapoo a little easier although she still isn’t keen! I bought the narrow one so that brushing her cheeks and head is easier. It does work but the price is very high. Unfortunately I had already tried several brushes before this one - and this one is all I need!!

November 24, 2023
Rated 2 out of 5 stars

The double brush I received is coming…

The double brush I received is coming apart. On the other hand, I do think it works well, but it needs to stay together in order to use it.

November 6, 2023
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Reply from thedoodlebrush.com

Hello Carol, it sounds like your Doodle Brush has a manufacturing fault. We offer a lifetime guarantee with our Doodle Brushes to cover issues just like this - please reach out to us at hello@thedoodlebrush.com with an image of your brush and your order number, and we will be happy to replace it free of charge.

Rated 5 out of 5 stars

This brush is magical

This brush is magical. I have used it on both of my doodles and they never have matting anymore, even after rolling around in the dirt and bushes. Their fur is so soft after I brush them, and it doesn't hurt them! They just lay there and enjoy their brushing every time. Both of them actually get excited when they see the brush come out. I bought this for my mom who has three doodles and we both swear it's lifechanging!!!

November 5, 2023
Rated 5 out of 5 stars

Smooth like Butter

This brush is amazing! It is so easy to use and brushes so smoothly. I've finally found something that will help prevent matting!

August 18, 2023
Rated 4 out of 5 stars

The brush is excellent

The brush is excellent, my only feedback would be to inform customers that if delivery is outside the UK tax may be payable on delivery. The tax I paid to receive the package was €30. I may have missed this info on the website!!

August 3, 2023
Rated 2 out of 5 stars

Very poor customer service

The Brush is fine but very over priced for a dog brush,the customer service is very bad. Who ever they have replying to there emails at custom service was definitely away on the day they trained how to politely reply to customers. I have looked for the snotty email but it has been removed so very convenient!! I never supplied the wrong address and the card is not registered to the wrong address either.?? I have since read your reviews and have noticed I'm not the first customer you have dispatched to the wrong address . So you clearly have some issues with your system. I would never recommend this company to my friends or family.

May 31, 2023
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Reply from thedoodlebrush.com

Hello Paul, it is good to hear that your are pleased with your Doodle Brush. I reviewed the communication between you and our customer service team. I understand that you entered an incorrect delivery address during checkout, and we dispatched your order a second time, free of charge, to the corrected address once you provided it. The correspondence I have reviewed appears polite, helpful, and going the extra mile by re-dispatching the order without charge. If you remain unsatisfied, please contact us.

Rated 2 out of 5 stars

My dog hates it.

I can brush my dog with a few different brushes but he hates this one. On the first use the teeth of the brush bent even though I did it lightly as it says. It's not a cheap dog brush compared to others and the results are not that much better than other brushes.

May 27, 2023
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Reply from thedoodlebrush.com

Hello Niall, we are sorry to hear that your dog doesn't like being brushed. The Doodle Brush has rounded, polished pins which are gentle on the skin, but we only recommend it for dogs with thick or long coats. The pins of the brush are intentionally bent at an angle - it is designed and manufactured that way as it is most effective for detangling the coat. Our brushes are thoroughly tested and the pins typically hold their shape well for years of brushing. If you believe there is a quality issue with your brush, please contact our customer service team.

Rated 2 out of 5 stars

Terrible delivery-time and high customs-fee

It took more than a month to get it, and on top of an already high price - customs came on top of it once it finally arrived. I mean, it’s a great brush, but for what I paid for it, it should have been gold-rimmed

May 14, 2023
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Reply from thedoodlebrush.com

Hello Amanda, we are delighted to hear that you think it is a great brush and you are pleased with it! Unfortunately, we have very little control when it comes to delivery and customs. We dispatch using a fast delivery service, but customs in different countries can sometimes hold packages for a long time before releasing them.

Rated 5 out of 5 stars

Great brush for long and unruly coats

I found this brush to be a great addition to our grooming routine. My dog has long fur and a whole lot of it and this brush was able to help with alll of his shedding. The long bristles really get down in to his coat without snagging at all. He was on his side straight lounging by the end of me brushing him cause he found it so relaxing. Shipping was also very fast. I would definitely recommend this product to anyone who has a dog with a long and unruly coat.

June 15, 2023
Unprompted review
Rated 1 out of 5 stars

Really wanted one of these brushes as…

Really wanted one of these brushes as recommended by my groomer. We have a cockapoo and unfortunately the bristles are very sharp and our puppy runs off when l try to use it, she is not happy with it at all. Really disappointed ☹️, sorry

April 16, 2023
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Reply from thedoodlebrush.com

Hello Mr Thacker, I am sorry to hear that you are having difficulty grooming your puppy. Our Doodle Brush has rounded, polished pins which are designed to be gentle on the skin. However, we recommend it is used for dogs which are over 4 months old. Prior to that, it is helpful to familiarise your puppy with grooming by using a smaller slicker brush with shorter (also polished and rounded) pins for a short period of just a few minutes every day. You can also use treats so that your puppy makes a positive association with grooming. This way, your puppy learns that grooming is part of their routine and nothing to be scared about. I hope this helps, and that The Doodle Brush will enhance your grooming experience once your puppy is older and more familiarised with the grooming process.

Rated 3 out of 5 stars

The brush itself is okay

The brush itself is okay
First was lost in uk post but was send a second one. It took 2 months before it finally arrives and the then we needed to pay €23,58 for custums clearance since we’re in Spain, which we didn’t knew before
Came out very expensive brush might had to do with Brexit

March 19, 2023
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Reply from thedoodlebrush.com

Hello Desiree, it is good to hear that you are pleased with your Doodle Brush. Your review appears to be more targeted at the trials and tribulations of international shipping. The delay was caused by Royal Mail's international service suspension, so we dispatched your order for a second time without charge. As advertised on our website, we offer free worldwide shipping from our UK location. Some countries may apply customs fees when you make a purchase from overseas. These fees vary from country to country, so we are unable to offer advice on them, and they are the buyer's responsibility.

Rated 5 out of 5 stars

Absolute game changer…

I was concerned about the price of this and after trying many cheaper slickers that haven’t done the trick, I thought I may as well go for it. Just used for the first time and got matts out that usually I would cut and wouldn’t even attempt, managed to do his whole back half + ears in 10 mins without him biting the brush once. This is a huge achievement for us as he hates being brushed and I think our other brushes catch his skin and pull at knots. I don’t often write reviews but this brush is a game changer. I’m looking forward to doing his front half tomorrow and may eventually be able to do his whole body in one sitting!!

August 9, 2022
Unprompted review

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