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See what reviewers are saying

Rated 5 out of 5 stars

Using cbd oil 1000mg on my dog and it is working really well, his joints are so much better and his seizures are almost gone. He loves this oil, comes running to take this from my palm. Have recomme... See more

Rated 5 out of 5 stars

I usually never take time to write reviews, but The.Drug.Store gave me reason to! All-round amazing experience; quick delivery, great products and smooth website - not to talk about the customer servi... See more

Rated 5 out of 5 stars

The drug store is so much more than an online outlet, I have received care and support from them on many occasions as well as quality products. I personally use the drug store's own CBT oil as part of... See more

Company replied

Rated 5 out of 5 stars

1st time order arrived promptly. Very pleased with the service and communication. Early days using CBD oil (never tried before) so hoping will be of benefit. The taste is pleasant and the dropper has... See more

Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service
  3. Health and Beauty Shop
  4. Herbal Medicine Store
  5. Sleep Clinic
  6. Wellness Program

Written by the company

Wellness is Personal, so are we! TheDrug.Store was born in 2018, with the simple goal of helping people get the most out of life by curating the best natural remedies and innovative health products for them. With our panel of experts, we curate select wellness products, for Sleep, Stress, Gut Health and more - from leading brands all around the world. http://thedrug.store


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

520 reviews

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Rated 4 out of 5 stars

The products I have ordered have been…

The products I have ordered have been fresh tasting and suitable for my needs.
On a previous order I received a coupon code for a 'discount on my next order' which I tried to apply to my current order. The code was not accepted and I didn't get a discount.
Thus the rating..

March 7, 2022
TheDrug.Store logo

Reply from TheDrug.Store

Hello! Very happy to hear that you are enjoying your order.
If you ever experience a technical issue with a discount code or anything else for that matter, just let us know and we'll be more than happy to get it resolved asap!

Rated 5 out of 5 stars

All-round the best experience!

I usually never take time to write reviews, but The.Drug.Store gave me reason to! All-round amazing experience; quick delivery, great products and smooth website - not to talk about the customer service agent, Clara. All in all, a highly recommendable experience - AND every service company should have a Clara in their team!

February 21, 2022
Unprompted review
Rated 1 out of 5 stars

Absolute rubbish

Absolute rubbish. Shoul have arrived in 2-3 days & took 2 weeks. Will never order from The Drug Store again!

February 20, 2022
TheDrug.Store logo

Reply from TheDrug.Store

Dear Janet,

We are incredibly sorry to hear that you had a delay with your order. This is definitely not the level of service that we strive for. What happened was that we unfortunately had a stock delay which affected a few orders. I can assure you that this is a very rare occurrence and that you won't experience this again!

I have refunded your shipping cost and issued a voucher as a small gesture for the inconvenience you had to experience.
All the best,
Clara

Rated 1 out of 5 stars

Order not delivered when told item was…

Order not delivered when told item was available

February 17, 2022
TheDrug.Store logo

Reply from TheDrug.Store

Dear Tim,

As we did email you, we are incredibly sorry that we were not able to deliver your order. We were waiting on a restock from the US, but it was unfortunately delayed.

As a compensation, we refunded you in full and issued a £10 voucher for the inconvenience. This is not the level of service we strive for and we completely understand the disappointment, but unfortunately, certain delays are out of our hands. Do let us know if there is anything else we can do for you!

All the best,
Clara

Rated 5 out of 5 stars

Couldn't fault them

Couldn't fault them, the goods came the very next day, so quick, been ordering from them for around 3 years now, very helpful and efficient

February 15, 2022
Rated 5 out of 5 stars

Their products are fantastic

Their products are fantastic, but even better than that is the amazing customer service, it’s fast, efficient and so good, any problems I’ve had (usually my own doing) have been sorted out so well! Clara is always a great help, it’s a pleasure to deal with them!

February 15, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant

Quick service, wide range of products and excellent prices. Look forward to using them again.

February 14, 2022
Rated 5 out of 5 stars

Quick delivery

Quick delivery, easy website to navigate, clear description of products and useful information about CBD.

February 4, 2022

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