The Electric Blind Company Reviews 

373
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company. Clients frequently share how wonderful their journey was from the initial consultation all the way through to final setup. Customers frequently praise the office staff and administrative team for being exceptionally helpful, responsive, and easy to communicate with throughout the project. People also highlight the installation process, noting that technicians arrive promptly, work with great precision, and leave the workspace completely spotless. Consumers consistently mention that the blinds are of superb quality, operating quietly and seamlessly via remote control to bring daily joy. Buyers express total satisfaction with the finished look, confirming they would happily recommend these reliable services to others.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the blinds are well made and feature a superb... See more

Service

Users describe positive interactions with service, highlighting a seamless and professional experience from... See more

Staff

Clients share positive opinions on staff, highlighting their professionalism, knowledge, and friendly... See more

Quality

Customers consistently note positive experiences with quality, highlighting that products look great and feel... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was a pleasure doing business with the Electric Blind Company again. We had some remedial work done in our flat, which involved taking down our blinds, replacing some damaged parts, and reinstallin... See more

Company replied

Rated 5 out of 5 stars

We cannot recommend The Electric Blind Company highly enough. The service they provide is always so prompt and courteous. This is the third time we have used this Company and wouldn't go anywhere els... See more

Company replied

Rated 5 out of 5 stars

We have had our electric blinds for 6 years now and they are still excellent condition, which is a real testament to their quality. We recently needed them serviced, and Claire and the office... See more

Company replied

Rated 5 out of 5 stars

We called in The Electric Blind Company after an awful experience with a company, that luckily, is no longer trading. Really knowledgeable and prompt with responses. Jack and Claire were very respect... See more

Company replied


Company details

  1. Window Treatment Store

Written by the company

Electric Blinds fitted in Hampshire, Surrey, West Sussex and parts of London by Southampton based Electric Blind experts The Electric Blind Company.


Contact info

5.0

Excellent

TrustScore 5 out of 5

373 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(373)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very high quality product and service

We recently ordered four battery blinds for our sliding garden doors. The blinds are of a very high quality and have transformed our living/kitchen space. The standard of finish is very high and following the survey they were delivered within the timescales agreed. The whole process was seamless from start to finish and we are delighted with the result. I would definitely recommend the electric blind company. Whilst the blinds are expensive, you get what you pay for and in this case the product, product and service were worth the cost.

June 5, 2021
Unprompted review
Rated 5 out of 5 stars

Great product - well worth the expense

We are very pleased with the final result and the motors provided by the Lutron system are very silent. We opted for a concealed box which required our builder to give careful thought to the design of the steels spanning over 5 meters above the bifold doors. This, and the thought in providing the power supply, paid off in the end. The fitter was impressed by the preparative work which ensured that the final fitting of the 3 blinds went smoothly.

Although there were hiccups along the way, the good communications from The Electric Blind Company and ourselves has resulted in a great blind.

Since the fitting a couple of weeks ago, the performance appears exceptional and everyone who has seen them are very impressed.

Electric blinds are not cheap but the quality of the Lutron product seems well worth the money - only time will tell.

June 4, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent on all fronts

Excellent product, excellent service both pre and post installation. Would highly recommend and worth every penny for deliverability (a rare commodity these days) and peace of mind!

June 1, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic blinds

After 10 years of sun streaming through our kitchen orangery we finally got round to getting some solar fabric electric blinds fitted. We are really pleased with them. The customer service was great throughout. Some fascia end caps were missing in the initial delivery/fitting but were swiftly ordered and fitted a couple of days later. The fitter was very patient in making sure I was happy with the preset height settings. They are not a cheap product but I think you get what you pay for.

May 23, 2021
Unprompted review
Rated 5 out of 5 stars

What a fantastic product

What a fantastic product! We love them. We moved into a modern house in Winchester with two sets of five meter wide bifold doors. The electric blinds are the perfect compliment to such amazing windows. They have been expertly fitted and everything about the process from initial enquiry to final fitting was handled really efficiently. Well done and thank you.

May 11, 2021
Unprompted review
Rated 5 out of 5 stars

Super experience again

This was the second time we have used the company. The team remembered us, which was a nice start, and were very helpful in arranging a site visit very quickly and flexibly. The process as straightforward, clear and prompt. I appreciated the reminders of timing eg a message the day before our installation date. Very customer service focused, with a great product! I would not hesitate to strongly recommend.

April 27, 2021
Unprompted review
Rated 5 out of 5 stars

Professional company with a customer…

Professional company with a customer focused service. From the start to finish the company kept us informed, dealt with the order both efficiently and expeditiously. Would highly recommend them. Big thank you to Howard and his ‘all mod cons’ fitting, great fella

Thank you electric blind company

April 26, 2021
Unprompted review
Rated 5 out of 5 stars

This is the second time we have used…

This is the second time we have used The Electric Blind Company.
Each time the service has been excellent from start to finish and the end product has proved to be of good quality.
I would not hesitate to recommend this company to anyone who is looking for a quality product and service.

April 20, 2021
Unprompted review
Rated 5 out of 5 stars

I can fully recommend The Electric…

I can fully recommend The Electric Blind Company. My project has a 12m wide opening made up of four sliding door panels and Chris recommended four separately operated blinds. During the design phase of my project I discussed options with Chris on the phone and his company quickly gave me a quote just based on those discussions. Once the project started, items were delivered on time and Chris would always call me back to give advice about any pre-install questions I had. After survey the actual installation went fine although there was a small positioning issue with two of the blinds but the installers came back and rectified the matter quickly. As the sliding doors and the associated blinds would be a major feature of the house, I needed to ensure that this part of the project was in safe hands so I liked that I could speak directly with the people who run the company and not a generic call center.

April 9, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service and blind

We were recommended The Electric Blind Company by a friend and have NOT been disappointed. We received professional and friendly service and the blind was fitted perfectly and gives us the shade required across the triple bi-fold at the touch of a button! Would highly recommend.

March 30, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent service through out, from estimate to fitting. We needed to cover a large area of bi-fold doors so we had 5 blinds fitted that can be controlled separately or all together. We are very pleased with the blinds and would not hesitate to recommend the Electric Blind Company. If we could award more than 5 stars we would. Thanks again.

March 25, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Great company to deal with. We are so happy with our blind and the father and son team who fitted it were lovely and so tidy. They went above and beyond when there were issues with our electrics (not part of their work) and worked hard to resolve it for us. The finished product looks great and we would definitely recommend this company to friends and family.

March 23, 2021
Unprompted review

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