The Electric Blind Company Reviews 358

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that the blinds look incredible, are durable, and effectively transform rooms while being easy to operate and quiet. The service provided is frequently described as excellent, prompt, and efficient, with many appreciating the seamless and professional process from start to finish. Reviewers also highlight the staff's professionalism, friendliness, and helpfulness, particularly mentioning the fitting teams for their meticulous work and the office staff for their excellent communication and support. People are very satisfied with the customer service, finding it next-level and responsive to their needs, even years after installation.

What people talk about most

Product

Customers consistently express satisfaction with the product. Reviewers frequently praise the superb quality... See more

Service

Clients share positive opinions on service, consistently highlighting the professional, efficient, and... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team's professionalism,... See more

Quality

People report positive experiences with quality. Customers are consistently satisfied with the superb finish... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was a pleasure doing business with the Electric Blind Company again. We had some remedial work done in our flat, which involved taking down our blinds, replacing some damaged parts, and reinstallin... See more

Company replied

Rated 5 out of 5 stars

Found The Electric Blind Company through an online search as was looking for hidden electric blinds for a building project. For layout purposes selected the fascia concealed blinds for sliding doors,... See more

Company replied

Rated 5 out of 5 stars

We cannot recommend The Electric Blind Company highly enough. The service they provide is always so prompt and courteous. This is the third time we have used this Company and wouldn't go anywhere els... See more

Company replied

Rated 5 out of 5 stars

We're really pleased with the blinds we've recently bought through The Electric Blind Company, which consists of 3 separate panels covering a 4.5m garden door. Gemma was really helpful and proact... See more

Company replied


Company details

  1. Window Treatment Store

Written by the company

Electric Blinds fitted in Hampshire, Surrey, West Sussex and parts of London by Southampton based Electric Blind experts The Electric Blind Company.


Contact info

5.0

Excellent

TrustScore 5 out of 5

358 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We love the remote! We love this company!

I have three high windows in a central London flat which were a faff and a fiddle with the original roller blinds. I made a good decision and contacted The Electric Blind Company. Jack worked his magic and they became a source of joy every day when I click the remote. Simple pleasures. Do yourself a favour and experience the professionalism of this amazing company.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Blinds

From enquiry to completion the team have been customer focussed and efficient.
We were very satisfied with our blinds installed three years ago and have had more installed in the last few weeks.
Gemma and Jack could not have been more helpful.

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Product fitted Expertly

Found The Electric Blind Company through an online search as was looking for hidden electric blinds for a building project. For layout purposes selected the fascia concealed blinds for sliding doors, a floor to ceiling window and a large normal window. They were great to deal with and I'm delighted with the results. Jack did a brilliant job with the fitting. The finish is of superb quality and looks integral to the window and door casings.

March 18, 2026
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Thank you for your wonderful feedback Neil, we are so pleased to hear how delighted you are with the results, we pride ourselves on our team, products and fitting and it's great to hear this in your review. It was a pleasure working with you.

Rated 5 out of 5 stars

Great product, amazing people!

Gemma and her team have been wonderful. We have incredibly lovely blinds and very pleased with the end results.
Our project took longer than anticipated and they were very patient with us.
Could not recommend enough!

February 18, 2026
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

It was a pleasure working with you Nadia, thank you for your lovely review. It's great to hear you are so pleased with the end result and would recommend us, this means a great deal to us. We pride ourselves on our customer service and installation teams. Wishing you all the best.

Rated 5 out of 5 stars

Excellent service and high quality work

It was a pleasure doing business with the Electric Blind Company again. We had some remedial work done in our flat, which involved taking down our blinds, replacing some damaged parts, and reinstalling. Communication with the team was always prompt and helpful, whether by email or on the phone with Gemma or Claire. Site visits from Jack were very smooth as was his work. All round I highly recommend the Electric Blind Company if you want custom blinds for your home!

January 29, 2026
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Thank you for your wonderful review and recommendations Amin, it was a pleasure working with you again recently, we pride ourselves on our teamwork and customer satisfaction, so it is great to hear you've experienced this. All the best.

Rated 5 out of 5 stars

I love my new blinds

I love my new blinds. What a lovely company!
From initial contact, admin, communication, measuring/consultation through to the final installation I enjoyed a seamless, personable, professional and efficient experience.
It was so refreshing to deal with actual people and be able to totally trust their advice and the process. Jack, the fitter was utterly charming. His calm and friendly demeanour instilled confidence in his work. The double Blinds UV/Blackout for x2 courtyard windows were quickly installed and Jack took great care to clean up and remove all packaging. I only wish I had more windows!
Thank you very much.

February 13, 2026
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Dear Terry, What an amazing review, thank you so much, it means the world to us to hear such great feedback. We pride ourselves on the great team we have and our installations. Wishing you a wonderful weekend.

Rated 5 out of 5 stars

Great experience

Great experience, very informative, quick turnaround, good quality product, would recommend.

December 18, 2025
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Many thanks Tom for your lovely feedback, we really do appreciate this and pride ourselves on our exceptional customer service and products. Thank you for your recommendation also.

Rated 5 out of 5 stars

Excellent service every time

From Gemma in the office team to Jack on the job nothing but professionalism and the best service. Cannot recommend them enough.

December 19, 2025
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Thank you for your lovely feedback Celia. We are so thrilled to here how pleased you were with our service and professionalism, we strive to always provide the best experience to all our customers.

Rated 5 out of 5 stars

Brilliant experience from start to finish…

We've had a brilliant experience from start to finish with the Electric Blind Company. From first contacting them to installation the customer service has been excellent throughout from Gemma, Claire, Chris and Jack. We went for the LI-ION battery blinds with a fascia colour matched to our bifold doors. We're incredibly happy with the end product and wouldn't hesitate to recommend.

December 12, 2025
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Dear Jo, thank you for your amazing feedback, we have a wonderful team that work very hard to ensure everything goes smoothly for our clients and they are over the moon with the end result, so it's great to hear how happy you are. I have shared your feedback with the team. Thank you again.

Rated 5 out of 5 stars

Great investment …

This product is a big investment for us. (Electric blinds for Crittall windows.). We found The EBC’s website and felt we would be in good hands after talking with them. They didn’t disappoint. Gemma and Jack with whom we dealt were great and everything went smoothly. The end product is really super and I wouldn’t hesitate to recommend to anyone who asks.

December 18, 2025
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Dear Nicky, Thank you for taking the time to leave us such a wonderful review, we really do appreciate it. We have a great team and it is very good to hear that you felt safe in their hands, and are so happy with your blinds. All the best.

Rated 5 out of 5 stars

Outstanding performance all round.

Outstanding performance from all concerned, from the technical expertise, admin and communication, and installation and follow up. So happy with the product - window blinds and a roof blind. Would recommend the Electric Blind Company without reservation.

December 8, 2025
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Dear Mick and Bethan, What amazing feedback, we are thrilled to hear how happy you are with your window and roof blinds, and what a great team we have here, we pride ourselves on our 1st rate customer service and products. Thank you again.

Rated 5 out of 5 stars

Excellent

Excellent. Professional, fast, efficient, friendly service. I have used them three times now and will continue to do so. Can't recommend enough.

October 1, 2025
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Thank you so much Justine for your wonderful feedback. It is always a pleasure working with you, we pride ourselves on our service and professionalism, so it's great to hear this. We look forward to the next time you need us. All the best.

Rated 5 out of 5 stars

Highly recommended

The service from start to finish was very efficient, warm and friendly. The installation was quick and the guy was really lovely. We opted for the Lutron Blinds over 7 doors. We’ve had them for about 6 months already and we are very happy with them. They are super quiet and work well on the remote. We haven’t yet set them up with the hub but looking forward to doing this soon. We would highly recommend The Electric Blind Company!

May 8, 2025
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Thank you for your wonderful review, we are always so happy to hear that our clients are really pleased with their blinds and would recommend us to others. Our commitment to our clients is paramount.

Rated 5 out of 5 stars

Product and Customer Service is 5*

We got our blinds installed in 2018. In 2023 I made a mistake when changing the batteries and damaged one of the blinds. The customer service was next level. The team came out and repaired the blind quickly and efficiently. Just now my teenage son managed to “break” the control. As it turned out he just locked the buttons. A quick call to the office and they explained how to unlock the buttons and we were good to go again. Furthermore, in the 7 years we’ve had the blinds I can only remember changing the batteries twice. Both the product and the company have been great. The Electric Blind Company have easily been one of the best companies we’ve had the pleasure of working with.

October 21, 2025
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Dear Alison, What wonderful feedback, thank you so much for your kind words. We are very proud of our customer service , so it's lovely to hear such positive feedback. We are always pleased to help whenever you need us.

Rated 5 out of 5 stars

Prompt, efficient, brilliant

Extremely prompt in all aspects of service, brilliant quote and installer, really helped us make a slightly difficult installation seem incredibly easy.

October 1, 2025
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

It was a pleasure working with you and Deborah. We are very pleased to hear you were so happy with all aspects of our service and team members. We always strive to provide the best service to everyone.

Rated 5 out of 5 stars

Gemma was super helpful and Jack very…

Gemma was super helpful and Jack very efficient. Really great experience and now I have lovely blinds!

October 14, 2025
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Dear Maria, Thank you for wonderful review, we are so pleased to hear that you had a great experience working with us, which we always strive for, and you love your new blinds. What more can you ask for.

Rated 5 out of 5 stars

Great service from Gemma and Claire in…

Great service from Gemma and Claire in the office and Jack who measured up and then fitted our blinds. We had used the electricblindcompany about 6 years ago so knew the products were good but technology has moved on so the blinds were even better than the ones we already had. We had new blinds installed in four rooms and are really pleased with them

October 9, 2025
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Thank you for your wonderful review Jo, it was a pleasure working with you again and we are so pleased to hear how happy you are with our team, we always strive to provide an excellent service to all. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Wishing for a lantern blind to be fitted

Wishing for a lantern blind to be fitted I made enquiries of a number of companies & The Electric Blind Company soon became my favoured option from there honest helpfulness, and subsequently with their prompt, efficient & always friendly manner. The work done in fitting the blind is excellent & I can find no fault in their office & trades staff, nor did I expect to find any.
All in all a 5 star + experience

September 10, 2025
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Dear Keith, Thank you for your wonderful feedback, this is very much appreciated. It was a pleasure working with you and we are so pleased to hear how happy you were with your blinds and overall experience working with our company.

Rated 5 out of 5 stars

We love these guys

We love these guys - been very happy customers for nearly a decade. Super helpful team, always very responsive to service requests, and an all round terrific product. Highly recommend!

August 20, 2025
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Dear Jemima, it's been a pleasure working with you both again on your latest blinds project. We are over the moon that you are so happy with our wonderful team and products. We look forward to working with you again.

Rated 5 out of 5 stars

Really pleased with my blinds

Really pleased with my blinds. Great customer service, and efficient installation.

August 22, 2025
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Dear Neil, Thank you for taking the time to provide us with some lovely feedback. We are so happy to hear you are so pleased with your new blinds. We always aim to provide the best service to our customers. Thank you again

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look