The Electric Blind Company Reviews 

371
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and professional staff, noting their helpfulness and efficiency from initial contact through installation. The product quality is frequently highlighted, with many describing the blinds as superb, excellent, and transformative for their spaces. Reviewers appreciate the smooth, hassle-free process and precise fitting. Many customers also commend the product's durability, noting blinds remain in excellent condition even after years. The team's patience and flexibility were valued when projects faced delays or required creative solutions. This delightful overall experience leads to high recommendations for the company.

What people talk about most

Product

Users describe positive interactions with the product, consistently praising its high quality and aesthetic... See more

Service

Reviewers consistently express delight with the service, highlighting professionalism, efficiency, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, efficiency,... See more

Quality

Consumers find quality to be positive, with many reviewers describing products as top-quality, well-made, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was a pleasure doing business with the Electric Blind Company again. We had some remedial work done in our flat, which involved taking down our blinds, replacing some damaged parts, and reinstallin... See more

Company replied

Rated 5 out of 5 stars

We have had our electric blinds for 6 years now and they are still excellent condition, which is a real testament to their quality. We recently needed them serviced, and Claire and the office... See more

Company replied

Rated 5 out of 5 stars

We cannot recommend The Electric Blind Company highly enough. The service they provide is always so prompt and courteous. This is the third time we have used this Company and wouldn't go anywhere els... See more

Company replied

Rated 5 out of 5 stars

“The blinds look incredible and have completely transformed the room. Huge thanks to Gemma for arranging everything so seamlessly and to Jack for the precise measuring and fitting. From start to finis... See more

Company replied


Company details

  1. Window Treatment Store

Written by the company

Electric Blinds fitted in Hampshire, Surrey, West Sussex and parts of London by Southampton based Electric Blind experts The Electric Blind Company.


Contact info

5.0

Excellent

TrustScore 5 out of 5

371 reviews

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No recent history of asking for reviews

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5.0

All reviews

(371)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service every time

From Gemma in the office team to Jack on the job nothing but professionalism and the best service. Cannot recommend them enough.

December 19, 2025
Unprompted review
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Reply from The Electric Blind Company

Thank you for your lovely feedback Celia. We are so thrilled to here how pleased you were with our service and professionalism, we strive to always provide the best experience to all our customers.

Rated 5 out of 5 stars

Brilliant experience from start to finish…

We've had a brilliant experience from start to finish with the Electric Blind Company. From first contacting them to installation the customer service has been excellent throughout from Gemma, Claire, Chris and Jack. We went for the LI-ION battery blinds with a fascia colour matched to our bifold doors. We're incredibly happy with the end product and wouldn't hesitate to recommend.

December 12, 2025
Unprompted review
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Reply from The Electric Blind Company

Dear Jo, thank you for your amazing feedback, we have a wonderful team that work very hard to ensure everything goes smoothly for our clients and they are over the moon with the end result, so it's great to hear how happy you are. I have shared your feedback with the team. Thank you again.

Rated 5 out of 5 stars

Great investment …

This product is a big investment for us. (Electric blinds for Crittall windows.). We found The EBC’s website and felt we would be in good hands after talking with them. They didn’t disappoint. Gemma and Jack with whom we dealt were great and everything went smoothly. The end product is really super and I wouldn’t hesitate to recommend to anyone who asks.

December 18, 2025
Unprompted review
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Reply from The Electric Blind Company

Dear Nicky, Thank you for taking the time to leave us such a wonderful review, we really do appreciate it. We have a great team and it is very good to hear that you felt safe in their hands, and are so happy with your blinds. All the best.

Rated 5 out of 5 stars

Outstanding performance all round.

Outstanding performance from all concerned, from the technical expertise, admin and communication, and installation and follow up. So happy with the product - window blinds and a roof blind. Would recommend the Electric Blind Company without reservation.

December 8, 2025
Unprompted review
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Reply from The Electric Blind Company

Dear Mick and Bethan, What amazing feedback, we are thrilled to hear how happy you are with your window and roof blinds, and what a great team we have here, we pride ourselves on our 1st rate customer service and products. Thank you again.

Rated 5 out of 5 stars

Excellent

Excellent. Professional, fast, efficient, friendly service. I have used them three times now and will continue to do so. Can't recommend enough.

October 1, 2025
Unprompted review
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Reply from The Electric Blind Company

Thank you so much Justine for your wonderful feedback. It is always a pleasure working with you, we pride ourselves on our service and professionalism, so it's great to hear this. We look forward to the next time you need us. All the best.

Rated 5 out of 5 stars

Highly recommended

The service from start to finish was very efficient, warm and friendly. The installation was quick and the guy was really lovely. We opted for the Lutron Blinds over 7 doors. We’ve had them for about 6 months already and we are very happy with them. They are super quiet and work well on the remote. We haven’t yet set them up with the hub but looking forward to doing this soon. We would highly recommend The Electric Blind Company!

May 8, 2025
Unprompted review
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Reply from The Electric Blind Company

Thank you for your wonderful review, we are always so happy to hear that our clients are really pleased with their blinds and would recommend us to others. Our commitment to our clients is paramount.

Rated 5 out of 5 stars

Product and Customer Service is 5*

We got our blinds installed in 2018. In 2023 I made a mistake when changing the batteries and damaged one of the blinds. The customer service was next level. The team came out and repaired the blind quickly and efficiently. Just now my teenage son managed to “break” the control. As it turned out he just locked the buttons. A quick call to the office and they explained how to unlock the buttons and we were good to go again. Furthermore, in the 7 years we’ve had the blinds I can only remember changing the batteries twice. Both the product and the company have been great. The Electric Blind Company have easily been one of the best companies we’ve had the pleasure of working with.

October 21, 2025
Unprompted review
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Reply from The Electric Blind Company

Dear Alison, What wonderful feedback, thank you so much for your kind words. We are very proud of our customer service , so it's lovely to hear such positive feedback. We are always pleased to help whenever you need us.

Rated 5 out of 5 stars

Prompt, efficient, brilliant

Extremely prompt in all aspects of service, brilliant quote and installer, really helped us make a slightly difficult installation seem incredibly easy.

October 1, 2025
Unprompted review
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Reply from The Electric Blind Company

It was a pleasure working with you and Deborah. We are very pleased to hear you were so happy with all aspects of our service and team members. We always strive to provide the best service to everyone.

Rated 5 out of 5 stars

Gemma was super helpful and Jack very…

Gemma was super helpful and Jack very efficient. Really great experience and now I have lovely blinds!

October 14, 2025
Unprompted review
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Reply from The Electric Blind Company

Dear Maria, Thank you for wonderful review, we are so pleased to hear that you had a great experience working with us, which we always strive for, and you love your new blinds. What more can you ask for.

Rated 5 out of 5 stars

Great service from Gemma and Claire in…

Great service from Gemma and Claire in the office and Jack who measured up and then fitted our blinds. We had used the electricblindcompany about 6 years ago so knew the products were good but technology has moved on so the blinds were even better than the ones we already had. We had new blinds installed in four rooms and are really pleased with them

October 9, 2025
Unprompted review
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Reply from The Electric Blind Company

Thank you for your wonderful review Jo, it was a pleasure working with you again and we are so pleased to hear how happy you are with our team, we always strive to provide an excellent service to all. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Wishing for a lantern blind to be fitted

Wishing for a lantern blind to be fitted I made enquiries of a number of companies & The Electric Blind Company soon became my favoured option from there honest helpfulness, and subsequently with their prompt, efficient & always friendly manner. The work done in fitting the blind is excellent & I can find no fault in their office & trades staff, nor did I expect to find any.
All in all a 5 star + experience

September 10, 2025
Unprompted review
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Reply from The Electric Blind Company

Dear Keith, Thank you for your wonderful feedback, this is very much appreciated. It was a pleasure working with you and we are so pleased to hear how happy you were with your blinds and overall experience working with our company.

Rated 5 out of 5 stars

We love these guys

We love these guys - been very happy customers for nearly a decade. Super helpful team, always very responsive to service requests, and an all round terrific product. Highly recommend!

August 20, 2025
Unprompted review
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Reply from The Electric Blind Company

Dear Jemima, it's been a pleasure working with you both again on your latest blinds project. We are over the moon that you are so happy with our wonderful team and products. We look forward to working with you again.

Rated 5 out of 5 stars

Really pleased with my blinds

Really pleased with my blinds. Great customer service, and efficient installation.

August 22, 2025
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Dear Neil, Thank you for taking the time to provide us with some lovely feedback. We are so happy to hear you are so pleased with your new blinds. We always aim to provide the best service to our customers. Thank you again

Rated 5 out of 5 stars

Lovely people and great service

Exemplary service from an extremely friendly and professional team. Can’t recommend them highly enough and we love our blinds!

August 20, 2025
Unprompted review
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Reply from The Electric Blind Company

Dear Steve, thank you for your lovely feedback and your recommendations. It was a pleasure working with you to provide you with your blinds, we are so happy that you love them.

Rated 5 out of 5 stars

Perfect Large Roof Lantern Blind

We cannot recommend The Electric Blind Company highly enough. The service they provide is always so prompt and courteous. This is the third time we have used this Company and wouldn't go anywhere else. The fitting team are professional, friendly and extremely particular in achieving perfect alignment for our large roof lantern blind and the results show. This is a class product.

August 18, 2025
Unprompted review
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Reply from The Electric Blind Company

Thank you so much Kathleen for your wonderful review, we strive to provide a first class service to all our customers. We are very pleased to hear you won't go anywhere else, we would love to work with you again. I hope you enjoy your new roof blind.

Rated 5 out of 5 stars

Really great service

Really great service. Very straightforward to book, go through the options and get the blinds fitted. They look just great. Thank you

August 18, 2025
Unprompted review
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Reply from The Electric Blind Company

Thank you for your wonderful review Andrew, we are so pleased you are so happy with your new blinds, it was a pleasure working with you.

Rated 5 out of 5 stars

The blinds look incredible...

“The blinds look incredible and have completely transformed the room. Huge thanks to Gemma for arranging everything so seamlessly and to Jack for the precise measuring and fitting. From start to finish, the whole process was smooth, professional and hassle-free. Excellent service all round — we’ll definitely be coming back for more!”

August 18, 2025
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

thank you so much Ben for your wonderful feedback, I have shared this with the team. We are so pleased everything went smoothly for you and you are loving your new blinds. We look forward to working with you on your next blinds project.

Rated 5 out of 5 stars

straight forward quotation with good…

straight forward quotation with good follow-up questions and excellent installation operation.

July 25, 2025
Unprompted review
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Reply from The Electric Blind Company

Thank you for your lovely review Amir. It was a pleasure dealing with your blinds installation, I am pleased to hear everything went so well. We look forward to working with you on your next project.

Rated 5 out of 5 stars

They were extremely responsive and it’s a very good quality product

They were extremely responsive and securing a site visit was quick and easy to arrange. The waiting time for the blinds was relatively short and we are delighted with the quality of the installation and the end product. Just as expected. I would be happy to highly recommend the blind company and their products!

July 14, 2025
Unprompted review
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Reply from The Electric Blind Company

Many thanks for your lovely feedback Marc. We are really happy that you are delighted with the quality and our service, it was a pleasure working with you.

Rated 5 out of 5 stars

Trustworthy company

They did a good professional install of seven electric blinds for me three to four years ago, and all has been working fine since. I recently had to call their engineer out because one of the roller brackets got damaged. Whilst the engineer call out charge was a little steep, the guy who came (Jack) was incredibly professional and pleasant, had the right part already in his van, and checked that I was happy with the operation of all the blinds, not just faulty one, making some minor adjustments in the process. Overall I feel very confident in this company.

July 16, 2025
Unprompted review
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Reply from The Electric Blind Company

Thank you for your feedback Rob.

We are glad we can offer ongoing long term support to all of our clients, when purchasing our blinds.

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