The Electric Blind Company Reviews 

373
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the team for being exceptionally helpful, professional, and prompt throughout the entire process. People note that the office staff and installers ensure smooth, hassle-free communication and precise fitting from start to finish. Some people also felt that returning for additional installations over the years highlighted the lasting reliability of these items. Consumers added that the window coverings maintain their superb finish, quiet operation, and ability to keep rooms cool long after being installed. Reviewers consistently emphasize that the exceptional customer service makes them eager to recommend the business to others.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that the blinds are well made and look... See more

Service

Customers consistently note positive experiences with service, highlighting a smooth, professional, and... See more

Staff

Customers report overwhelmingly positive experiences with staff, highlighting a professional, friendly, and... See more

Quality

Consumers find quality to be positive, consistently reporting that the products are well made and feature a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was a pleasure doing business with the Electric Blind Company again. We had some remedial work done in our flat, which involved taking down our blinds, replacing some damaged parts, and reinstallin... See more

Company replied

Rated 5 out of 5 stars

We have had our electric blinds for 6 years now and they are still excellent condition, which is a real testament to their quality. We recently needed them serviced, and Claire and the office... See more

Company replied

Rated 5 out of 5 stars

We cannot recommend The Electric Blind Company highly enough. The service they provide is always so prompt and courteous. This is the third time we have used this Company and wouldn't go anywhere els... See more

Company replied

Rated 5 out of 5 stars

“The blinds look incredible and have completely transformed the room. Huge thanks to Gemma for arranging everything so seamlessly and to Jack for the precise measuring and fitting. From start to finis... See more

Company replied


Company details

  1. Window Treatment Store

Written by the company

Electric Blinds fitted in Hampshire, Surrey, West Sussex and parts of London by Southampton based Electric Blind experts The Electric Blind Company.


Contact info

5.0

Excellent

TrustScore 5 out of 5

373 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(373)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

A Totally Professional Service

Our second phase of blinds (to fully complete all of the windows at our remodelled home) were recently installed by the excellent polite, tidy and extremely conscientious fitter to the highest of standards.
Ahead of this the office team (with the fitters help I have to say) were able to find solutions for some very large "oversized" applications avoiding multiple blinds in two feature windows which others had failed to be able to offer with superb results!
So with many thanks to the team, we would have no hesitation in making future recommendations.

October 18, 2024
Unprompted review
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Reply from The Electric Blind Company

Thank you for your kind review! We're proud to hear that our fitter met your expectations with professionalism and high standards. We're glad we could provide solutions for your oversized windows. Your recommendations mean a lot to us.

Rated 5 out of 5 stars

A Very Happy Customer



We’ve been very impressed with the efficiency, service and quality of all the team. This is our 3rd time using Electric Blind Company and wouldn’t hesitate recommending them. Thanks again for all your hard work .

December 2, 2024
Unprompted review
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Reply from The Electric Blind Company

Thank you for your kind words! We are so please to hear that you’ve been impressed with the efficiency, service, and quality of our team. We truly appreciate your continued support and recommendation.

Rated 5 out of 5 stars

Blind for our bifold…

We have just had a blind for our bifold doors installed. I have been very impressed, the product is of very high quality and fits perfectly.

The experience from showing interest via an online form, to installation was fantastic. They were very clear and upfront with prices and the products before they measured up.

When they came to measure / design they were not pushy or have salespeople trying to upsell things. Although gave us great advice regarding materials.

The Install was super quick, the installer tidy and super friendly.

Honestly couldn’t ask for more.

November 6, 2024
Unprompted review
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Reply from The Electric Blind Company

Thank you for your wonderful review! Our team aims to provide a fantastic experience from start to finish, and it’s great to know that our clear pricing and advice made a positive impact. We appreciate your kind words!

Rated 5 out of 5 stars

Very happy customer

We bought a large concealed blind from this company and loved the quality of the product and found the company extremely professional and well organised...surprisingly so for a relatively small company. Everything went o plan and Jack did a great job in installing it for us.

November 11, 2024
Unprompted review
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Reply from The Electric Blind Company

Everything we strive for! Thank you so much.

Rated 5 out of 5 stars

Great service all round from inital…

Great service all round from inital consultation right through to the final fitting. Fantastic product and would highly recommend!

November 7, 2024
Unprompted review
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Reply from The Electric Blind Company

Thank you for the great review, we really do appreciate it.

Rated 5 out of 5 stars

Excellent choice and fantastic service

Excellent choice and fantastic service.

The 2 electric blinds purchased are perfect.

Thank you so much

October 21, 2024
Unprompted review
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Reply from The Electric Blind Company

It has been a pleasure working with you! Thank you for your review.

Rated 5 out of 5 stars

A delight to work with from initial…

A delight to work with from initial phone contact to our blinds being fitted. The office staff were friendly, efficient and informative and Jack came out, did the survey and returned to fit our two blinds. He was careful, did a great job and explained everything clearly. Wouldn't hesitate to use them again.

September 16, 2024
Unprompted review
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Reply from The Electric Blind Company

Its been a delight working with you! This is exactly what we strive to achieve.

Rated 5 out of 5 stars

Super service

We were recommended to the Electric Blind Co. by friends, who themselves were extremely happy with both the product and the efficient service from this company. We now have our own blind installed and can only echo that review. A great company to deal with, friendly efficient and a perfect product.
Peter Britten

August 28, 2024
Unprompted review
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Reply from The Electric Blind Company

Thank you so much for such a lovely review Peter!

Rated 5 out of 5 stars

Fantastic team

Fantastic team, super friendly and helpful, and Jack who did the install was an absolute pro. Thanks a lot guys!

August 28, 2024
Unprompted review
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Reply from The Electric Blind Company

It has been a pleasure working with you and thank you for the lovely review!

Rated 5 out of 5 stars

Very professional and polite team who…

Very professional and polite team who explained the options and recommended exactly the right blinds for our needs. Very efficiently installed with minimal fuss. Thank you we love our new blinds.

August 12, 2024
Unprompted review
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Reply from The Electric Blind Company

Thank you so much for the great review! We do try and make the process as simple and fuss free as possible!

Rated 5 out of 5 stars

Second time we have used the Electric…

Second time we have used the Electric Blind Company & great service both times.Knowledgable, friendly staff
great products.very pleased.

August 14, 2024
Unprompted review
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Reply from The Electric Blind Company

Thank you for your review! It has been a pleasure working with you again.

Rated 5 out of 5 stars

The Electric Blind Company - Fantastic!

Really love my new blinds! I can’t recommend this company highly enough. Everybody I dealt with was fabulous. From my initial contact with Dawn and Gemma in the office to Chris the surveyor and finally to Jack who fitted the blinds. They were all really friendly, efficient and effective. Everything went seamlessly.
I will definitely be passing on their details to everyone I know. 5 stars all the way!

July 22, 2024
Unprompted review
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Reply from The Electric Blind Company

Thank you so much for such a lovely review! We really appreciate it and it has been a pleasure working with you.

Rated 5 out of 5 stars

Did a great job!

Did a great job and always communicated next steps. Would definitely recommend.

June 12, 2024
Unprompted review
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Reply from The Electric Blind Company

We really appreciate your review! We pride ourselves on our communication.

Rated 5 out of 5 stars

Excellent customer service and a very…

Excellent customer service and a very high quality product. Staff were super efficient and helpful. Definitely recommend and will considering more blinds!!

June 19, 2024
Unprompted review
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Reply from The Electric Blind Company

Thank you for you review! We really value your recommendation.

Rated 5 out of 5 stars

This is an excellent company

This is an excellent company - we are delighted with our project’s outcome. Fantastic customer service throughout, fuss-free installation and an elegant end result across a variety of different windows and doors.

From initial quote through to survey and installation, all members of the team who we spoke to were courteous and efficient. Throughout the project, there was a genuine sense of care from the whole team and a palpable desire to do a good job - I have no doubt that you will feel this too.

We ordered a range of blinds for a number of openings including a bay window, two garden-facing crittal doors and a skylight. Their range of colours and types of blind (blackout or translucent) is excellent (if perhaps offering too much choice!) and all our blinds look fantastic.

We had Jack working on our installs - he is extremely professional, clearly cares about the finished product and provides a great service. A seriously pleasant guy who you can trust in your home. We also had another team come to install the skylight who I cannot fault.

In our communication with the company, Dawn, Gemma and Chris were extremely efficient, clear and a pleasure to liaise with throughout.

Jack, Dawn, Gemma and Chris - thank you. You come with our strongest recommendation and we will be sure to point anyone we know who is looking for electric blinds in your direction.

June 26, 2024
Unprompted review
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Reply from The Electric Blind Company

Thank you so much for such a great review! We do really pride ourselves on our customer service and we all appreciate your kind words.

Rated 5 out of 5 stars

Excellent service

Everyone I dealt with at the company was very professional and efficient. I was kept informed at every stage of the project and Jack was excellent, both at survey and installation.

June 18, 2024
Unprompted review
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Reply from The Electric Blind Company

Thank you for your review! We really appreciate your feedback.

Rated 5 out of 5 stars

Great service from the Electric Blind…

Great service from the Electric Blind Company. We have a 7.5m wide triple sliding doors, the blinds look great and were supplied ahead of the original quoted date, Jack was meticulous with the installation, we couldn't be happier

May 30, 2024
Unprompted review
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Reply from The Electric Blind Company

Thank you Mark! We do always try and exceed the customers expectations. On this occasion we were able to complete the works ahead of schedule.

Rated 5 out of 5 stars

Excellent product and exceptional…

Excellent product and exceptional service. We are so happy with our new blinds and the process from start to finish was smooth and efficient. Jack, who was our fitter, was highly skilled and did a superb job. Meanwhile, the office staff were on hand at all times to answer any queries. I thoroughly recommend this product and company. So glad to have found them.

May 10, 2024
Unprompted review
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Reply from The Electric Blind Company

Thank you! We do pride ourselves on our customer service and so pleased you are enjoying your new blinds.

Rated 5 out of 5 stars

Fabulous blinds

A great experience from start to finish. Very professional team at The Electric Blind Company. Great selection of fabrics for the blinds and couldn’t be happier. Would thoroughly recommend them to everyone.

May 24, 2024
Unprompted review
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Reply from The Electric Blind Company

it has been a pleasure working with you. The team really appreciate the great feedback.

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