The Electric Blind Company Reviews 

373
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the team for being exceptionally helpful, professional, and prompt throughout the entire process. People note that the office staff and installers ensure smooth, hassle-free communication and precise fitting from start to finish. Some people also felt that returning for additional installations over the years highlighted the lasting reliability of these items. Consumers added that the window coverings maintain their superb finish, quiet operation, and ability to keep rooms cool long after being installed. Reviewers consistently emphasize that the exceptional customer service makes them eager to recommend the business to others.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that the blinds are well made and look... See more

Service

Customers consistently note positive experiences with service, highlighting a smooth, professional, and... See more

Staff

Customers report overwhelmingly positive experiences with staff, highlighting a professional, friendly, and... See more

Quality

Consumers find quality to be positive, consistently reporting that the products are well made and feature a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was a pleasure doing business with the Electric Blind Company again. We had some remedial work done in our flat, which involved taking down our blinds, replacing some damaged parts, and reinstallin... See more

Company replied

Rated 5 out of 5 stars

We have had our electric blinds for 6 years now and they are still excellent condition, which is a real testament to their quality. We recently needed them serviced, and Claire and the office... See more

Company replied

Rated 5 out of 5 stars

We cannot recommend The Electric Blind Company highly enough. The service they provide is always so prompt and courteous. This is the third time we have used this Company and wouldn't go anywhere els... See more

Company replied

Rated 5 out of 5 stars

“The blinds look incredible and have completely transformed the room. Huge thanks to Gemma for arranging everything so seamlessly and to Jack for the precise measuring and fitting. From start to finis... See more

Company replied


Company details

  1. Window Treatment Store

Written by the company

Electric Blinds fitted in Hampshire, Surrey, West Sussex and parts of London by Southampton based Electric Blind experts The Electric Blind Company.


Contact info

5.0

Excellent

TrustScore 5 out of 5

373 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

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5.0

All reviews

(373)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Experience

Great experience from first contact through to completion and follow-up.
Good advice and guidance was given when choosing the product during the survey. Very quick and easy to deal with. I would highly recommend them. Great job and thank you.

May 22, 2024
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Thank you so much for the recommendation! We are very proud of our customer service and knowledge.

Rated 5 out of 5 stars

Perfect

Perfect product, perfect people and an all round perfect job. So pleased we chose The Electric Blind Company. Would highly recommend.

April 17, 2024
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Thank you for your review! We are delighted to hear about your positive experience with The Electric Blind Company.

Rated 5 out of 5 stars

Start to finish excellence service

Start to finish excellent service. Very glad i chose this team. Attention to detail and proactive.

March 30, 2024
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Thank you for your review - we pride ourselves on our attention to detail and proactiveness so this is great to read, The Electric Blind Company

Rated 5 out of 5 stars

Great service

We are thrilled with our new electric blinds recently installed in our kitchen. The facia matches our crittal doors perfectly, making the blinds so discreet when not in use it’s like they’re not even there!
Gemma and Dawn made the whole process so easy, responding promptly to emails and fully answering any questions we had. The blinds were ready much quicker than expected and were installed by Jack. He did a brilliant job, was friendly and easy to chat to and cleaned up impeccably after the job was finished.

April 4, 2024
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Thank you for your review! We try to make the process as simple as possible. So glad you are enjoying your new blinds!

Rated 5 out of 5 stars

The Electric blind company came and…

The Electric blind company came and fitted blinds in our kitchen and were gfantastic from start to finish we had no problems.

Would use again and recommend

Thanks

March 19, 2024
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Thank you for your review and recommendation!

Rated 5 out of 5 stars

Great product, friendly team, easy process

Cannot fault the team at The Electric Blind Company. Would especially like to commend Gemma, Dawn and Zack for their fantastic service.

The process was easy, as was making the payments and we even managed to move the install date forward due to the product being ready early!

Our new electric roller blind for our entrance hall window looks fantastic and allows us the much needed privacy whilst looking stylish.

Thanks again all, would highly recommend to anyone looking for high quality blinds!

March 27, 2024
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Thank you so much for the great review. This is exactly what we strive for!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service from The Electric Blind Company, who dealt with my many requests for pictures and examples, provided clear pricing and updates for the survey / fitting and were always quick to respond to queries. They were able to fit blinds for us on large windows when three other companies had said they couldn’t do it; the result is that they look professional, well fitted and homely. Jack (our fitter) could not have been more friendly, hardworking, cheerful and is extremely knowledgable. Many thanks!

March 12, 2024
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Thank you for your review! We pride ourselves on our knowledge and customer service so really glad it shows.

Rated 5 out of 5 stars

Very happy with my new blinds

Very happy with my new blinds. Service is was fantastic would highly recommend.

February 6, 2024
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Thank you for your review! Our customer service is very important to us so great to hear you found it fantastic!

Rated 5 out of 5 stars

Couldn’t be happier with the result

Couldn’t be happier with the result. We ordered large blinds for 2 x 3-door bifolds plus a blind for a floor to ceiling window. The colour match of the fascia to the window frame makes all the difference. We opted for the D cell battery operation controlled by our smart speaker and they work brilliantly. Very high quality and made to measure fit.
Ordered in November and installed before Christmas. Personal service and excellent communication from Dawn, Gemma and Jack throughout the process.

December 21, 2023
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Thank you for your review! We are so pleased you are so happy with your blinds and your experience with us.

Rated 5 out of 5 stars

Great service and great product

Great service and great product. I would highly recommend The Electric Blind Company.

January 5, 2024
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Thank you so much for your review and recommendation!

Rated 5 out of 5 stars

Everything has been done smoothly and…

Everything has been done smoothly and professionally. Thanks Gemma for delivering the motorized blinds before Christmas. Jack installed my blinds with care. I strongly recommend ElectricBlind Co. if you are looking for motorized blinds.

December 19, 2023
Unprompted review
Rated 5 out of 5 stars

A positive experience

Install was professional and fast, product is high quality, sales process was efficient with all my questions answered well and quickly

December 8, 2023
Unprompted review
Rated 5 out of 5 stars

Thrilled with our new electric blinds!

Thrilled with our new electric blinds! We contacted a few different companies looking for blinds to cover our patio sliding doors, but many were unable to because of the large size and others didn’t quite have the right fabric, or had bulky frames for the blinds to roll in to. Then the electric blind company surveyed and were able to offer the exact thing we were looking for. Customer service was friendly and efficient from start to finish, Jack returned just weeks after the initial consultation and did an amazing job - they look even better than we imagined! Wouldn’t hesitate to recommend this lovely company!

December 7, 2023
Unprompted review
Rated 5 out of 5 stars

very professional company

from initial enquiry to installation the service was excellent. I would highly recommend them and would use them in the future if we require any further blinds
The product is excellent

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

Great company and service

The team were super helpful and communicated really well throughout the process. Everyone I dealt with was very professional, helpful and competent and the end quality of the product they installed is superb and well done. I would 100% use them again if I had more windows.

September 18, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service

The complete experience with the Electric Blind Company has been great, from our initial approach through to installation. Staff were both knowledgeable and considerate, there was no hard sale just good solid advice that allowed us to make an informed decision. Very happy with the final product and our surveyor and fitter Jack is a great ambassador for the company. We would have no hesitation in using again and or recommending to others.

October 4, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent personal service.

I required 2 electric blinds for bifold doors. I found the Electric Blind Company online and their service was excellent from start to finish. Their administration was efficient and the range of choice and attention to detail by the fitter was exceptional. I wouldn't hesitate to recommend them.

October 16, 2023
Unprompted review
Rated 5 out of 5 stars

Definitely recommend

The Electric Blind Company were recommended to us and we’re great from start to finish.

They were very helpful and informative when we were choosing what to have and what would be best for us, and very patient due to a delay in our project.

The install team were very friendly and efficient. We’re really happy with the blinds we’ve got and would definitely recommend them to anyone else.

September 29, 2023
Unprompted review

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