The Electric Blind Company Reviews 

373
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the team for being exceptionally helpful, professional, and prompt throughout the entire process. People note that the office staff and installers ensure smooth, hassle-free communication and precise fitting from start to finish. Some people also felt that returning for additional installations over the years highlighted the lasting reliability of these items. Consumers added that the window coverings maintain their superb finish, quiet operation, and ability to keep rooms cool long after being installed. Reviewers consistently emphasize that the exceptional customer service makes them eager to recommend the business to others.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that the blinds are well made and look... See more

Service

Customers consistently note positive experiences with service, highlighting a smooth, professional, and... See more

Staff

Customers report overwhelmingly positive experiences with staff, highlighting a professional, friendly, and... See more

Quality

Consumers find quality to be positive, consistently reporting that the products are well made and feature a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was a pleasure doing business with the Electric Blind Company again. We had some remedial work done in our flat, which involved taking down our blinds, replacing some damaged parts, and reinstallin... See more

Company replied

Rated 5 out of 5 stars

We have had our electric blinds for 6 years now and they are still excellent condition, which is a real testament to their quality. We recently needed them serviced, and Claire and the office... See more

Company replied

Rated 5 out of 5 stars

We cannot recommend The Electric Blind Company highly enough. The service they provide is always so prompt and courteous. This is the third time we have used this Company and wouldn't go anywhere els... See more

Company replied

Rated 5 out of 5 stars

“The blinds look incredible and have completely transformed the room. Huge thanks to Gemma for arranging everything so seamlessly and to Jack for the precise measuring and fitting. From start to finis... See more

Company replied


Company details

  1. Window Treatment Store

Written by the company

Electric Blinds fitted in Hampshire, Surrey, West Sussex and parts of London by Southampton based Electric Blind experts The Electric Blind Company.


Contact info

5.0

Excellent

TrustScore 5 out of 5

373 reviews

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1-star

No recent history of asking for reviews

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5.0

All reviews

(373)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent company. An excellent product with customer service to match.

Super happy with the new blinds installed across our large bifold doors. The quality is excellent, and the blind housing matches perfectly to the colour of the doors, so it's almost impossible to know they are there when they are housed. Jack did our survey and install, he was very professional, tidy and surprisingly quick. Everyone I dealt with was very helpful and would strongly recommend them for new business. Thank you!

July 24, 2023
Unprompted review
Rated 5 out of 5 stars

Promptly accommodating

Prompt response, accommodating, all effort made to find a satisfactory solution. Technician James not only fixed our problem he explained how to do so should it happen again.

September 1, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant product and superb service

Was guided through from start to finish. Beautiful finished product. Arrived every time on time, no delays. Love the blinds, so quiet and unobtrusive. Jack was lovely to have around when fitting and left the place spotless. Would not hesitate to recommend. Fantastic, thank you.

August 30, 2023
Unprompted review
Rated 5 out of 5 stars

Electric Blinds

From the start The ELectric Blind Company had a good liaison with our building contractor which took the stress away from us. The survey and fitting we’re both done by the same person which was professional and gave us continuity within the whole process. Our blinds look very slick and fit beautifully with our pocket doors, we would highly recommend this company to anyone wishing to purchase electric blinds.

May 28, 2023
Unprompted review
Rated 5 out of 5 stars

Lovely concealed dual blind system installed

I just got a concealed dual blind system installed (yesterday) in my new build apartment in 1 of the rooms; my balcony room. I wanted to have dual blinds so that one of them could be more sheer (known as a screen/ privacy screen) + the other to be blackout/ in front of the screen blind. The screen blind is more to adjust the amount of daylight/sunlight coming in according to what feels the most comfortable for me + it works as an amazing privacy screen for when you have friends/family over who could be on your balcony and you wish to have some privacy in your room. It completely blocks out any view from the outside in, during the day. However, it still retains the beautiful panoramic London view which I didn't want to compromise. The blackout blinds are perfect for wanting to sleep without the sun piercing you as it rises, or even when you just want to take a little nap during the day.
I opted for the hardwired system because I didn't want to change the batteries every 5 years, and just having it connected to the socket, just feels a lot more sturdy and creates more security from my perspective. It comes with a remote that you can use to decide whether you want to open/close both the blinds in one go, or separately, and of course you can decide where to stop the blinds midway.
I opted for a 5% blind material for the "sheer" aspect as I wanted to ensure the views aren't compromised and also because as I have dual blinds, it just made sense for me to have an inner blind that was more sheer than the blackout. I would definitely recommend checking out the different colours/materials that people have already installed via their website, to see what works best for you. I saw a video on the website with the dual blinds installed in Canary Wharf, and loved the aesthetics so that's when I knew that the 5% inner blinds were for me.
One thing to also note is that it is rare for a Blind company to accomodate to a large window with a door (just for an understanding, my window/French door had the following measurements in total: 216cm width, 228cm height), and in this case I was able to have a large blind without the need for a split, which was perfect!
I also have the blinds concealed, which is great because I don't want to have to see them when they're up, retaining the beautiful frame/view that I had prior to the installation.
This is definitely a more luxury/premium product, so if that's the look you're after, then this is the place :-)
Dawn/Gemma/Chris/Jack were all great to liaise with; they were super attentive and Jack installed the blinds very quickly. I was sent out additional fabric/colour samples as soon as I noticed the video on their website and I received them the next day; this helped me make a more informed decision of the colour scheme etc.

Thanks so much, team! I've posted your work on my social media and it's already getting a lot of attention ;)

July 25, 2023
Unprompted review
Rated 5 out of 5 stars

From our initial enquiry to fitting of…

From our initial enquiry to fitting of the blinds it was an absolute pleasure to deal with The Electric Blind Company.
Dawn, Gemma, Chris and Jack are a dream team and kept us informed throughout the process.
The timeline of 5 weeks start to finish was a bonus.
Jack's attention to detail in fitting the blinds into our oak frames was second to none

July 14, 2023
Unprompted review
Rated 5 out of 5 stars

Very Happy Returning Customer…

We had wired electric blinds fitted in our living room last year and were so delighted with them and the service we received from start to finish.

We knew we wanted electric blinds in the spare bedrooms and had absolutely no hesitation in asking the Electric Blind Company to fit them.

Dawn and Gemma were immensely helpful in advising us on the best sort of blackout material that would work and happily sent out samples and advised us on the battery powered units.

Our first set of blinds were fitted by Jack who did and excellent job and he also fitted the two new blinds and as expected he did a super job and made sure everything was perfect and to very high standards.

Our experience with the firm has been just amazing, the whole team is so friendly, and they keep you in the loop from start to finish. A big thank you to Jack for a top rated service.

June 5, 2023
Unprompted review
Rated 5 out of 5 stars

An Excellent Company

Our experience of the Electric Blind Company has been great in terms of price, fitting and after sales service. The management, project staff and fitter are all very efficient and helpful responding to any queries promptly. We have no hesitation in recommending them, they are an excellent company.

June 26, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent quality with no shocks

We have a large expanse of windows in a rental property so all the work was done without actual contact. We are very happy with the final result. Supply and installation went according to plan and the final result looks great. There were no surprises and the high quality product is working perfectly.

March 22, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent product and great team

Staff were efficient, friendly, professional and trustworthy.
Blinds are fab, perform exactly as we wanted and with help from the team to choose the right product based on our specifications we’ve got it spot on.
Installation of blinds was quick and seamless. Clean and tidy workmanship.
Blinds look better than we actually hoped for. Look sleek and professional and easy to use. Very happy.
Will be using again for blinds throughout rest of home.

May 18, 2023
Unprompted review
Rated 5 out of 5 stars

Quality Product & Professional Service

A lovely quality product, it looks very impressive over our bi-fold doors. Very efficient in keeping the room cool.
All interactions were efficient. The survey and installation went to plan and on time. Not cheap but worth it for top quality product and a professional service.

June 7, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service

We received very attentive support from Gemma and Dawn while Jack provided great service/installation. The EBC has excellent communications/outreach and follow-up. We are very pleased with our blinds and couldn’t be happier.

April 25, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. Everything went smoothly and according to plan in a timely manner; good communication, survey and installation. Skillful and courteous installer, Jack, and we're thrilled at the result. Thoroughly recommended. Thank you.

May 12, 2023
Unprompted review
Rated 5 out of 5 stars

No surprises. Great product and installation.

The company is very professional and organized when it comes to communication, timing/scheduling, and answering questions. The quality and look of the products are exactly as described and we are very pleased with our new electric blinds.

April 5, 2023
Unprompted review
Rated 5 out of 5 stars

Great Experience

EBC were recommended and so glad we chose Chris and his team. We required multiple blinds for a new apartment and the advice and execution were first class. Fitting was excellent. If you are looking for a superb end to end service then The Electric Blind Company should be top of your list.

April 17, 2023
Unprompted review

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