The Electric Blind Company Reviews 

373
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the team for being exceptionally helpful, professional, and prompt throughout the entire process. People note that the office staff and installers ensure smooth, hassle-free communication and precise fitting from start to finish. Some people also felt that returning for additional installations over the years highlighted the lasting reliability of these items. Consumers added that the window coverings maintain their superb finish, quiet operation, and ability to keep rooms cool long after being installed. Reviewers consistently emphasize that the exceptional customer service makes them eager to recommend the business to others.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that the blinds are well made and look... See more

Service

Customers consistently note positive experiences with service, highlighting a smooth, professional, and... See more

Staff

Customers report overwhelmingly positive experiences with staff, highlighting a professional, friendly, and... See more

Quality

Consumers find quality to be positive, consistently reporting that the products are well made and feature a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was a pleasure doing business with the Electric Blind Company again. We had some remedial work done in our flat, which involved taking down our blinds, replacing some damaged parts, and reinstallin... See more

Company replied

Rated 5 out of 5 stars

We have had our electric blinds for 6 years now and they are still excellent condition, which is a real testament to their quality. We recently needed them serviced, and Claire and the office... See more

Company replied

Rated 5 out of 5 stars

We cannot recommend The Electric Blind Company highly enough. The service they provide is always so prompt and courteous. This is the third time we have used this Company and wouldn't go anywhere els... See more

Company replied

Rated 5 out of 5 stars

“The blinds look incredible and have completely transformed the room. Huge thanks to Gemma for arranging everything so seamlessly and to Jack for the precise measuring and fitting. From start to finis... See more

Company replied


Company details

  1. Window Treatment Store

Written by the company

Electric Blinds fitted in Hampshire, Surrey, West Sussex and parts of London by Southampton based Electric Blind experts The Electric Blind Company.


Contact info

5.0

Excellent

TrustScore 5 out of 5

373 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(373)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product and impeccable service!

Thanks to the EBC for the great service provided and a great product! They were brilliant in helping me find the right solution for my project and explaining to my contractor how to prepare for the installation of the blind. Everyone I dealt with was so helpful and friendly. I will definitely be in touch again when we build our kitchen extension!

April 18, 2023
Unprompted review
Rated 5 out of 5 stars

100% Satisfaction

We are extremely satisfied with the level of customer service received, from measuring to the fitting of our fabulous new blind ,the electronic blind co. really have exceeded our expectations. From measuring and ordering to fitting, everything has just gone so smoothly, and I have to say the quality is fantastic.

April 24, 2023
Unprompted review
Rated 5 out of 5 stars

Made the whole process easy and the…

Made the whole process easy and the final product looks fantastic. Definitely not the cheapest way to go but we're thrilled with the result and think of it as a long term investment in the functionality of our home.

February 23, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

This firm was superb from the start to the end. Listened to all my needs, gave me great options and installed the blind we wanted very quickly.

We had 5 blinds installed, and having the ability to say Alexa open all blinds or any individually is fantastic.

The two people i dealt with from the firm were excellent, very polite and went over and beyond to make sure we were happy.

I'd use them again for sure without hesitation.

February 15, 2023
Unprompted review
Rated 5 out of 5 stars

Very satisfied customer

Very satisfied customer! The blind housing had started to detatch from the ceiling, but this was no problem for The Electric Blind Company - they sent an installer straight away to sort it out for me. What made it a great experience though is that they accommodated my upcoming travel schedule and got it sorted before going away!

January 31, 2023
Unprompted review
Rated 5 out of 5 stars

Great communication..

Both hardwired and battery operated blinds fitted in two of our rooms - great communication from the company throughout the process with Dawn and Gemma and Jack did a great job during the fitting process. Would definitely recommend.

November 7, 2022
Unprompted review
Rated 5 out of 5 stars

Incredibly helpful and great product

Incredibly helpful from order through to fitting on what turned out to be a more complicated order due to complications on my side with other building work. End product looks great and installed with great care and no mess.

November 12, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic Service and Excellent Quality

We have had some sliding doors fitted in our living room and wanted some electric blinds to give it the extra touch.

After having looked at three firm's websites, we found The Electric Blind Company to be by far the most impressive. We spoke to Gemma and Dawn who were so helpful with our initial quote and invited us to their impressive showroom.

We placed the order the next day and Gemma kept us updated at every stage from the initial survey to the fitting process.

Jack who did the survey and the actual fitting was so professional and gave us some great ideas. There were some complications with the the new plaster on the wall but Jack was brilliant at finding a solution and did a great job.

We would wholeheartedly recommend The Electric Blind Company and are very happy with our new electric blinds.

October 26, 2022
Unprompted review
Rated 5 out of 5 stars

Perfect finished product

We needed a bespoke electric blind with graphics printed on it for one of our clients, it took a bit longer than expected but was definitely worth the wait. It looked fantastic and client is very happy.
Communication was good all the way through the process and we felt were we in safe hands to deliver the result required.

October 17, 2022
Unprompted review
Rated 5 out of 5 stars

Great product!

Good communication throughout, supporting us to pick the right option in terms of design and colour. The finished product looks great!

October 24, 2022
Unprompted review
Rated 5 out of 5 stars

Perfect automatic blinds

We were looking for some very discreet blinds to bw retro-fitted into a new kitchen/dining room with metal type windows. A quick trip to the showroom convinced us that The Electric Blind Company were the best people locally to deal with. Very knowledgable and professional made it easy to make a quick decision. A fast ballpark quotation and then quick follow up for measuring and a final price. Bespoke blinds than very nicely fitted quickly and working perfectly. Cannot fault, not cheap but you get what you pay for.

October 14, 2022
Unprompted review
Rated 5 out of 5 stars

I wanted a perfectly fitted and…

I wanted a perfectly fitted and unobtrusive set of blinds and that is exactly what I now have. The "customer experience" provided by everyone in the team was very professional throughout, including useful assistance with the choice of fabric and updates on the measuring and fitting of the blinds. Whilst more expensive than measuring, ordering and fitting blinds myself, the results are undoubtedly far better and constitute good value for the money spent.

September 7, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely fabulous …

Love love love my new bi fold door blinds, the whole experience from start to finish is first class as is the quality of the end product. Highly recommend!

August 24, 2022
Unprompted review
Rated 5 out of 5 stars

We are super happy with our blinds

We are super happy with our blinds. Very high quality product and excellent service from Chris, Jack and Dawn. A couple of minor issues with the initial fit were resolved quickly and efficiently. Obviously not the cheapest but I feel we have blinds that will last for years so good value. Overall highly recommended.

July 15, 2022
Unprompted review

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