The Electric Blind Company Reviews 

373
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the team for being exceptionally helpful, professional, and prompt throughout the entire process. People note that the office staff and installers ensure smooth, hassle-free communication and precise fitting from start to finish. Some people also felt that returning for additional installations over the years highlighted the lasting reliability of these items. Consumers added that the window coverings maintain their superb finish, quiet operation, and ability to keep rooms cool long after being installed. Reviewers consistently emphasize that the exceptional customer service makes them eager to recommend the business to others.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that the blinds are well made and look... See more

Service

Customers consistently note positive experiences with service, highlighting a smooth, professional, and... See more

Staff

Customers report overwhelmingly positive experiences with staff, highlighting a professional, friendly, and... See more

Quality

Consumers find quality to be positive, consistently reporting that the products are well made and feature a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was a pleasure doing business with the Electric Blind Company again. We had some remedial work done in our flat, which involved taking down our blinds, replacing some damaged parts, and reinstallin... See more

Company replied

Rated 5 out of 5 stars

We have had our electric blinds for 6 years now and they are still excellent condition, which is a real testament to their quality. We recently needed them serviced, and Claire and the office... See more

Company replied

Rated 5 out of 5 stars

We cannot recommend The Electric Blind Company highly enough. The service they provide is always so prompt and courteous. This is the third time we have used this Company and wouldn't go anywhere els... See more

Company replied

Rated 5 out of 5 stars

“The blinds look incredible and have completely transformed the room. Huge thanks to Gemma for arranging everything so seamlessly and to Jack for the precise measuring and fitting. From start to finis... See more

Company replied


Company details

  1. Window Treatment Store

Written by the company

Electric Blinds fitted in Hampshire, Surrey, West Sussex and parts of London by Southampton based Electric Blind experts The Electric Blind Company.


Contact info

5.0

Excellent

TrustScore 5 out of 5

373 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(373)

33 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Blinds and Service

I was very happy with the complete service provided. After my first enquiry, I was given great advice and assistance and my fabric samples arrived promptly. Once I made my decision, I received my quote which was very competitive.
From that point, the team at the Electric Blind Company coordinated directly with my builders whilst keeping me fully informed. Everyone has been incredibly polite, efficient and helpful and I am delighted with my new blinds.
I would highly recommend this company and will be using them again in the future.

July 7, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, from start to finish. The blind we ordered even came a week and a half earlier than we had originally booked.
Incredibly neat and discreet design and the battery powered option is great as we didn’t need to install any electrics.
Communication was easy and they were always quick to reply.
Well done Electric Blind Company.

June 16, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent blinds from an excellent company

We purchased blinds in 2021 from the electric blind company.
The blinds look great and work well.
The process of purchasing the blinds was excellent. They came to do a proper survey with a large number of samples to help choose fabric desired and exact locations of blinds.
They left a pack of samples with us and didn’t pressure us -which we appreciate.
Once we had decided, they manufactured and installed them quickly and efficiently.
The installation staff and the admin staff have all been excellent.
We can’t rate this company highly enough.

May 20, 2022
Unprompted review
Rated 5 out of 5 stars

Perfect service of The Electric Blind company

We found The Electric Blind Company through recommendation of our contruction firm. We were very pleased with their pro-active service. They were fast, reliable, in time and all worked out perfectly. The staff was always very friendly and helpful. Good service.

April 19, 2022
Unprompted review
Rated 5 out of 5 stars

Great service and product…

Great service from initial consultation to fitting. Quality product and excellent customer support throughout to final fitting of 3x 2.5m triple remote controlled blinds. Very happy customer.

March 23, 2022
Unprompted review
Rated 5 out of 5 stars

A great experience

A great experience! Customer service was very good and expectations exceeded as the installation was able to be done a little earlier than originally proposed. We are very happy with the product and will certainly be ordering more in the future.

January 29, 2022
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

A very professional company with high end sleek products. Customer service was fantastic. During the pre-installation stage, Chris came to advise our builders on the requirement while Howard was very competent in the installation stage, keeping everything very tidy. Highly recommended.

December 13, 2021
Unprompted review
Rated 5 out of 5 stars

Great service, and great blinds

We have had our four lovely blinds for just over a year, and today one got stuck. I called the company for help and was talked through how to resolve the issue very quickly, and without the need for a site visit. All in all, very happy with all my dealings with this company. And we are still loving the blinds!

December 8, 2021
Unprompted review
Rated 5 out of 5 stars

The whole process of choosing our…

The whole process of choosing our electric blinds through to installation was managed brilliantly by Chris, Howard and the team. We could not be more delighted with the final product which looks stunning. Would highly recommend.

December 7, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Really lovely blinds and fantastic service

November 17, 2021
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Thank you so much for your review. It was a pleasure doing business with you. The Electric Blind Company

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look