The Electric Blind Company Reviews 

373
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the team for being exceptionally helpful, professional, and prompt throughout the entire process. People note that the office staff and installers ensure smooth, hassle-free communication and precise fitting from start to finish. Some people also felt that returning for additional installations over the years highlighted the lasting reliability of these items. Consumers added that the window coverings maintain their superb finish, quiet operation, and ability to keep rooms cool long after being installed. Reviewers consistently emphasize that the exceptional customer service makes them eager to recommend the business to others.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that the blinds are well made and look... See more

Service

Customers consistently note positive experiences with service, highlighting a smooth, professional, and... See more

Staff

Customers report overwhelmingly positive experiences with staff, highlighting a professional, friendly, and... See more

Quality

Consumers find quality to be positive, consistently reporting that the products are well made and feature a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was a pleasure doing business with the Electric Blind Company again. We had some remedial work done in our flat, which involved taking down our blinds, replacing some damaged parts, and reinstallin... See more

Company replied

Rated 5 out of 5 stars

We have had our electric blinds for 6 years now and they are still excellent condition, which is a real testament to their quality. We recently needed them serviced, and Claire and the office... See more

Company replied

Rated 5 out of 5 stars

We cannot recommend The Electric Blind Company highly enough. The service they provide is always so prompt and courteous. This is the third time we have used this Company and wouldn't go anywhere els... See more

Company replied

Rated 5 out of 5 stars

“The blinds look incredible and have completely transformed the room. Huge thanks to Gemma for arranging everything so seamlessly and to Jack for the precise measuring and fitting. From start to finis... See more

Company replied


Company details

  1. Window Treatment Store

Written by the company

Electric Blinds fitted in Hampshire, Surrey, West Sussex and parts of London by Southampton based Electric Blind experts The Electric Blind Company.


Contact info

5.0

Excellent

TrustScore 5 out of 5

373 reviews

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No recent history of asking for reviews

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5.0

All reviews

(373)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

They were extremely responsive and it’s a very good quality product

They were extremely responsive and securing a site visit was quick and easy to arrange. The waiting time for the blinds was relatively short and we are delighted with the quality of the installation and the end product. Just as expected. I would be happy to highly recommend the blind company and their products!

July 14, 2025
Unprompted review
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Reply from The Electric Blind Company

Many thanks for your lovely feedback Marc. We are really happy that you are delighted with the quality and our service, it was a pleasure working with you.

Rated 5 out of 5 stars

Trustworthy company

They did a good professional install of seven electric blinds for me three to four years ago, and all has been working fine since. I recently had to call their engineer out because one of the roller brackets got damaged. Whilst the engineer call out charge was a little steep, the guy who came (Jack) was incredibly professional and pleasant, had the right part already in his van, and checked that I was happy with the operation of all the blinds, not just faulty one, making some minor adjustments in the process. Overall I feel very confident in this company.

July 16, 2025
Unprompted review
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Reply from The Electric Blind Company

Thank you for your feedback Rob.

We are glad we can offer ongoing long term support to all of our clients, when purchasing our blinds.

Rated 5 out of 5 stars

Fantastic blinds. Our blinds are exactly what we wanted

Our blinds are exactly what we wanted, colour, quality and easy to use. They are a joy to use, as we have a smart home and they are designed to be used with a touch of a button or are programmed to go up and down from dusk to Dawn automatically. Hence applying with our planning consent!!
The Electric Blind Company were extremely professional with a friendly service from the office. Always ready to help and advise. The fitters were very polite, friendly and professional. I
Thoroughly recommend this company.

June 12, 2025
Unprompted review
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Reply from The Electric Blind Company

Hi Jenny,

It has been an absolute pleasure working with you on this project, its been a great journey. Now its time for you both to sit back and enjoy what you have achieved. Thank you again for a great review!

Rated 5 out of 5 stars

First Class Service

Excellent service from start to finish, from our initial enquiry to the blinds being fitted, the service that we received was outstanding
Thank you Gemma for arranging everything and Jack for measuring and fitting
The blinds look amazing and have made all the difference, we will definitely be back for more, great job

July 11, 2025
Unprompted review
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Reply from The Electric Blind Company

Dear Chris, thank you for your wonderful feedback. We really do appreciate the feedback our lovely customers give us. We always endeavour to provide a 1st class service and make that difference. It's great news to hear you will be back, we look forward to working with you again.

Rated 5 out of 5 stars

This is the second time we have…

This is the second time we have purchased blinds and everything was great from start to finish.

July 2, 2025
Unprompted review
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Reply from The Electric Blind Company

Thank you Rebecca for your lovely feedback. It means a great deal to us, especially as a returning customer. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Exceptional Quality and Customer service

We had electric bifold door blinds installed to reduce the light and heat.
Not only do they effectively reduce the heat and brightness of the sun, they look gorgeous, are easy to operate and virtually silent.
As we live in Nottingham and the company is based in Southampton I had a small concern about the distance but I needn’t have worried. The whole process was seamless, from my initial enquiry through to placing an order, having an on-site survey and installation was only a matter of a few weeks.
A special mention must go to Gemma for her quick responses and excellent customer service and to Jack for his endless patience and high quality installation.
You have exceeded our expectations ….. and they were high to start with !!

June 12, 2025
Unprompted review
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Reply from The Electric Blind Company

Many thanks for your wonderful feedback Sheila. We always strive to provide an excellent service and high quality products, and are thrilled to hear how happy you were and that we exceeded your high expectations. Wishing you many happy years of use.

Rated 5 out of 5 stars

Fantastic service

Fantastic service - from initial enquiry, to confirming material types, site visit, technical specs for builders - great communications and proactivity at every step. Wouldn't hesitate to recommend.

June 30, 2025
Unprompted review
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Reply from The Electric Blind Company

Thank you James for such lovely feedback. We always like to go the extra mile for our customers to ensure everything runs smoothly from start to finish, it's been a pleasure working with you.

Rated 5 out of 5 stars

Great service, comms, and product!

I used the Electric Blind Company a second time recently to replace two blinds in childrens bedrooms with new blackout roller blinds. As with their first installation, they did an excellent job with communication, surveying, and providing a clear path to completing the installation. The blinds themselves go well in the rooms, are fitted beautifully, and do an excellent job blocking out the summer morning light for the children. I have no hesitation recommending The Electric Blind Company to anyone looking for a high quality professional installation of electric blinds!

June 6, 2025
Unprompted review
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Reply from The Electric Blind Company

Thank you for your amazing feedback Sean, we are so pleased we could assist you for a 2nd time with your blinds requirements. We pride ourselves on doing the best job we can, from our excellent customer service to surveying and installation, plus leaving the customer very happy with their product. We look forward to working with you again in the future if needed.

Rated 5 out of 5 stars

A seamless operation from the first…

A seamless operation from the first call to Claire, Jack surveying and installing all making the process a very pleasant experience

June 5, 2025
Unprompted review
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Reply from The Electric Blind Company

Dear Greg, thank you for your wonderful review, we really do appreciate your feedback, it means a lot to us, our team work very hard to ensure everything runs smoothly from start to finish.

Rated 5 out of 5 stars

A Fantastic Product

I have used The Electric Blind Company on two separate occasions for very different installations and all have been superb and exceeded my hopes and expectations. The company is friendly and efficient and the installation teams are knowledgeable and skilled. I would wholeheartedly recommend this company.

May 15, 2025
Unprompted review
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Reply from The Electric Blind Company

Many thanks for your wonderful feedback Wendy. We are so glad we could assist you again with your latest project. We strive to provide an excellent service and are thrilled to hear how happy you were. We are here for your next project, wishing you well.

Rated 5 out of 5 stars

Really nice electric blinds

We're really pleased with the blinds we've recently bought through The Electric Blind Company, which consists of 3 separate panels covering a 4.5m garden door.

Gemma was really helpful and proactive managing the project throughout, and Jack did a great job of surveying and installing the blinds. They are now installed, super easy to use, and exactly what we hoped for.

May 2, 2025
Unprompted review
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Reply from The Electric Blind Company

We really appreciate your lovely feedback, it means a lot to our company to hear how happy you were with your interactions with Gemma and Jack, and how satisfied you are with our blinds. We always strive to excel in our service and products.

Rated 5 out of 5 stars

What a lovely experience

What a lovely experience, people and product - one we would recommend. From Gemma who was speedy and very helpful with quotes, survey booking and then installation booking, invoice links, and jack who came to measure up and then install, they were a total pleasure to deal with. We love the blinds, and also grateful for both efficiency, excellence and just nice people. Thank you guys! If we have more blinds, we will be using you again

April 23, 2025
Unprompted review
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Reply from The Electric Blind Company

Thank you for your wonderful feedback, it really means a lot to our company to hear how happy you were with our team, service and products. We always strive to provide an excellent service. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Great service

Back again, second time we've used The Electric Blind Company, arrived on time , installed blinds to our bedroom, very happy and would recommend unreservedly...

February 19, 2025
Unprompted review
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Reply from The Electric Blind Company

Thank you so much for the excellent review! It has been a great pleasure working with you on both occasions. Thank you for your recommendation, it means a great deal to us. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Great experience throughout

Dawn and Gemma were super patient, explaining every step and requoting multiple times as we changed our minds. They kept in touch as the project progressed (and was delayed), and when Jack came to fit he did a super job and was really helpful, making sure we knew how to managed everything. All in, a great experience.

February 7, 2025
Unprompted review
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Reply from The Electric Blind Company

Thank you for your wonderful feedback! This is everything we hope to achieve! We look forward to working with you again in the future.

Rated 5 out of 5 stars

Great service and very pleased with the…

Great service and very pleased with the results. Mary White

January 2, 2025
Unprompted review
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Reply from The Electric Blind Company

Thank you for the great review! Our team at The Electric Blind Company strives to provide great service, and we're glad it showed.

Rated 5 out of 5 stars

A rare gem of a company

A rare gem for a company in the home improvement market. The name on the tin is what you see and what you get. The process from discovering the website to waving goodbye to the engineer who installed could not have been more straightforward, open and hassle-free.
The all-important affordability check was just a natural part of the process right from the outset, so no time-wasting complicated sales techniques or nasty surprises. Help when needed but no pressure.
If only more companies were like this.

December 19, 2024
Unprompted review
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Reply from The Electric Blind Company

Thank you for your wonderful feedback! This is everything we hope to achieve!

Rated 5 out of 5 stars

Back again, because they are the best.

This is the 3rd visit to our home to fit a blind. They are an exceptional company to deal with, from first contact to last. Very courteous and caring. Their customer service is a great example of how a company should perform. The fitter, Jack, goes above and beyond when finishing the job. You would not know, apart from having a beautiful blind fitted, that he had been in the house. Would have them back if I had any other windows to do.

January 20, 2025
Unprompted review
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Reply from The Electric Blind Company

Thank you so much for the excellent review! It has been a great working with you every time.

Rated 5 out of 5 stars

Great product and top quality service

Can’t speak highly enough of the Electric Blind Company. Everyone has been a pleasure to deal with both times we’ve have used them - prompt and professional. Jack the fitter was very knowledgeable and meticulous in getting the fitting just right, and navigating our unusual window spaces. The blinds are good quality and look great. Would definitely use again if we need more electric blinds.

January 13, 2025
Unprompted review
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Reply from The Electric Blind Company

It has been a pleasure working you on both occasions! Thank you for such a great review we all really appreciate it.

Rated 5 out of 5 stars

Happy to recommend…

I contacted The Electric Blind company after seeing the work they had done for a friend. I would happily recommend this company. Fast, friendly and did a great job.

December 11, 2024
Unprompted review
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Reply from The Electric Blind Company

Thank you for your kind words and recommendation! We're thrilled to hear that you were happy with our fast, friendly service and the quality of our work.

Rated 5 out of 5 stars

Fantastic Blind and service

We are so pleased with the Blind that Jack installed, looks fantastic, nice clean design, also a super nice guy. The team at The Electric Blind company really on the ball. Great to deal with a company that provides a great service.

December 16, 2024
Unprompted review
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Reply from The Electric Blind Company

Thank you for the great review! Our team at The Electric Blind Company strives to provide great service, and we're glad it showed.

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